I think it was unzipped. I ended up with two files on the root of my usb drive. A start file and an autostart file, and a folder with 10 other files in it and it was called sync my ride.You may want to go to the dealer for help &/or installation. They very well may not charge you.
(You DID unzip the file, right??)
Should those files be left in the folder or moved to the root with the two start files?Count again. that folder only has 9 files in it.
Can't help you any further, dealer time, I'm thinking.
(FWIW, I just updated my Nav maps. 4 DVD's & almost 4 hours! UGH!)
Ah sorry I should have mentioned that's my email on dropbox and google drive. I sent the file request. Thanks for the prompt update.Jason, it is too big to send you an eMail attachment. See my post above.
Send me a Dropbox request, and I'll forward it to you.
(Dropbox is free for anything less than 2Gigs)