Corsair Grand Touring Battery Charging / Draining Issues

[ljnelson109]

Thanks so much! I guess you can tell that I really expected to get as good a battery as I had. It was a warranty replacement so I think corners were cut, and I am bothered at the potential impact on its longevity and performance for the car.

If you got the dealer to replace a 3.5 year old battery under warranty, I would take what they give you. I have never seen a factory battery covered that long. Normally they are covered for 12 months and maybe another year pro-rated. But 3.5 years is impressive.

 

[ljnelson109]

Well color me impressed!

Lincoln's original vehicle batteries are covered for recharging and replacement during the first four years or 50,000 miles, whichever occurs first.

 

[jay52]

Well color me impressed!

Lincoln's original vehicle batteries are covered for recharging and replacement during the first four years or 50,000 miles, whichever occurs first.

Yeah, that part is good. But do you think the fact they didn’t replace it with a AGM battery is something I should be concerned about? Also, the cca and rc are lower than my original. And this replacement battery has no warranty of its own!

 

[bbf2530]

Yeah, that part is good. But do you think the fact they didn’t replace it with a AGM battery is something I should be concerned about? Also, the cca and rc are lower than my original. And this replacement battery has no warranty of its own!

Hi jay52. Yes, the original factory battery is covered for the full 4 year/50,000 mile New Vehicle Warranty.
And the warranty replacement battery is also warrantied until the end of the 4 year/50,000 mile New Vehicle Warranty. That’s it. No warranty coverage for that replacement battery after that.

Hope this information helps and good luck.

______________________________

 

[ljnelson109]

Yeah, that part is good. But do you think the fact they didn’t replace it with a AGM battery is something I should be concerned about? Also, the cca and rc are lower than my original. And this replacement battery has no warranty of its own!

I don't think there is any harm in questioning the difference. Your service advisor owes you an answer. They will likely dance around the subject, but you could request that your concerns be noted in your file.

But, I honestly can't say if it will come back to be an issue. A new battery should definitely have some warranty. Most batteries have at least the 12 months I mentioned. Some have 48 - 60 month warranties. And the battery warranty is something else you could consider asking about.

 

[jay52]

I don't think there is any harm in questioning the difference. Your service advisor owes you an answer. They will likely dance around the subject, but you could request that your concerns be noted in your file.

But, I honestly can't say if it will come back to be an issue. A new battery should definitely have some warranty. Most batteries have at least the 12 months I mentioned. Some have 48 - 60 month warranties. And the battery warranty is something else you could consider asking about.

She’s the one that said the new one has no warranty except what would be left on my 4 year warranty. I don’t think she was too happy that this one was covered under my warranty. You see, it’s a Ford dealership and at first she said it wasn’t covered and she was quick to tell me I needed a new battery and how much it would cost. I investigated it and found it was under warranty and that didn’t seem to make her happy.

 

[ljnelson109]

That's simply garbage. If you look at the Motorcraft parts site they show that even the cheaper Motorcraft battery has a 24 month warranty with 18 month full replacement. I can't believe that this is voided with a warranty replacement, but if it is, that is crap. That said, at the 4 year mark, I surely would not cross the threshold of that dealer. I would consider looking for a legit Lincoln dealer.

https://www.motorcraft.com/us/en_us...and-charging/tested-tough-plus-batteries.html

You may also want to make a call to the Lincoln concierge. It's a free call. Maybe they want to get involved. Maybe not. But, again, I would emphasize more that it is the wrong type of battery rather than lower specs.

 

[jay52]

That's simply garbage. If you look at the Motorcraft parts site they show that even the cheaper Motorcraft battery has a 24 month warranty with 18 month full replacement. I can't believe that this is voided with a warranty replacement, but if it is, that is crap. That said, at the 4 year mark, I surely would not cross the threshold of that dealer. I would consider looking for a legit Lincoln dealer.



https://www.motorcraft.com/us/en_us...and-charging/tested-tough-plus-batteries.html

You may also want to make a call to the Lincoln concierge. It's a free call. Maybe they want to get involved. Maybe not. But, again, I would emphasize more that it is the wrong type of battery rather than lower specs.

Again, thanks for sharing your thoughts. I will call the Lincoln Concierge. Just to be sure, do you mean emphasize the AGM issue?

______________________________

 

[ljnelson109]

Yes, that is what I am thinking. If the vehicle calls for an AGM battery (as built and designed) then it should still have one.

Battery Replacement Rule!

 

[jay52]

Yes, that is what I am thinking. If the vehicle calls for an AGM battery (as built and designed) then it should still have one.

Battery Replacement Rule!

Wow! That website really says what I have been thinking! Thanks so much for your help. I’ll see what I can do…

 

[bbf2530]

Hi gang. The correct battery is listed in the Maintenance and Specifications section of our Owner Manuals. That battery, or it’s current specification replacement (in case of discontinuation), is what should have been installed under warranty.

Concerning factory battery warranties: Warranty replacement of the original factory batteries are only covered for the New Vehicle Warranty period. That is the case with all auto manufacturers. There is no extension past the New Vehicle Warranty period. For Lincoln, that is 4 years/50,000 miles.

Only retail purchased batteries (those we pay for out of pocket) have a separate/individual battery warranty as some are discussing. That would include full replacement value period, and/or a pro-rated replacement period.

EDIT- Just looked up the battery specification in the Owners Manual for my 2018 MKZ.
The factory battery spec is “BXT-94RH7-730”. Keep in mind that spec can change when a battery/part is discontinued and/or superseded by a newer spec.

Good luck.

 

[UnhappyOwner]

Yesterday. I received the BATTERY SAVER MODE message on both my 22 Corsair as well as my 23 Maverick. Being retired, I don't drive much in the Winter months, however, I drive each of my vehicles at least every 2 days. I hooked up a battery charger on both. The Corsair showed only 60 percent charge, and the Maverick 50 percent. Needless to say, both vehicles will be charged to 100%.

What gives with FORD's battery management system? I've owned many different vehicles from various manufacturers through the years and never had a vehicle where the battery has drained so low. I know that all new vehicles have various electronic components that are constantly drawing power. My other modern vehicles including Jeep, Buick, Chevy, and GMC never had this issue. Any input would be appreciated.

I'm having a similar issue with my 2021 Lincoln Aviator. I've received several Lincoln way messages over the past couple of weeks saying remote features have turned off to conserve battery and switching to low battery mode. The app Suggests a long drive. Drove the car today about fifty miles. Even after that drive the app indicates the battery is only 80% charged. Called Lincoln way about these warnings and ended up being transferred a few time as the first foreign agent didn't understand my issue. The third and finally rep which thankfully was American wasn't much help basically saying the app is not showing anything draining the battery. Then saying well the car has almost nineteen thousand miles so she suggested replacing the battery. I'm sure that wouldn't cost much.

______________________________

 

[ljnelson109]

I'm having a similar issue with my 2021 Lincoln Aviator. I've received several Lincoln way messages over the past couple of weeks saying remote features have turned off to conserve battery and switching to low battery mode. The app Suggests a long drive. Drove the car today about fifty miles. Even after that drive the app indicates the battery is only 80% charged. Called Lincoln way about these warnings and ended up being transferred a few time as the first foreign agent didn't understand my issue. The third and finally rep which thankfully was American wasn't much help basically saying the app is not showing anything draining the battery. Then saying well the car has almost nineteen thousand miles so she suggested replacing the battery. I'm sure that wouldn't cost much.

Based on my recent revelation, your battery has a 4 year warranty! Take it to the dealer and have them test it. With any luck, it will fail their load test and they will replace it.

If your dealer is not convenient, you can have the battery tested by someone else. Most local parts stores have load testers. If it fails, I would still consider letting the dealer replace.

Cheap is relative. Interstate shows an AGM battery for you vehicle. Even at Costco that is a $170 battery.

 

[UnhappyOwner]

Thank you. Took it to the dealer yesterday to have the battery checked. It took a couple of hours on the machine as it runs through all the modules to see if there is something causing the drain. The battery failed and the dealer is ordering the circuitboard on the driver door as I've been having intermittent problems with that. A technician is required to actually replace the battery and a tech wasn't available to install it so they provided a loaner car. They are supposed to complete the work Monday. The temp service manager was filling in so didn't realize the battery test was going to take so long or I would have just left the car for the day. The good news is it is still under warranty.

 

[olderbudweiser]

Thank you. Took it to the dealer yesterday to have the battery checked. It took a couple of hours on the machine as it runs through all the modules to see if there is something causing the drain. The battery failed and the dealer is ordering the circuitboard on the driver door as I've been having intermittent problems with that. A technician is required to actually replace the battery and a tech wasn't available to install it so they provided a loaner car. They are supposed to complete the work Monday. The temp service manager was filling in so didn't realize the battery test was going to take so long or I would have just left the car for the day. The good news is it is still under warranty.

Hope it gets resolved. I see a lot of battery drain issues on other Ford forums. All the fancy electronic add ons seem to cause battery issues. <<< me guessing.
I could leave my old F150 for six months in my garage, MI winter no battery tender, start right up upon returning.

 

[jay52]

Hi gang. The correct battery is listed in the Maintenance and Specifications section of our Owner Manuals. That battery, or it’s current specification replacement (in case of discontinuation), is what should have been installed under warranty.

Concerning factory battery warranties: Warranty replacement of the original factory batteries are only covered for the New Vehicle Warranty period. That is the case with all auto manufacturers. There is no extension past the New Vehicle Warranty period. For Lincoln, that is 4 years/50,000 miles.

Only retail purchased batteries (those we pay for out of pocket) have a separate/individual battery warranty as some are discussing. That would include full replacement value period, and/or a pro-rated replacement period.

EDIT- Just looked up the battery specification in the Owners Manual for my 2018 MKZ.
The factory battery spec is “BXT-94RH7-730”. Keep in mind that spec can change when a battery/part is discontinued and/or superseded by a newer spec.

Good luck.

What an adventure this has been! I have now checked my manual and see that this very same battery you referenced is listed for my car. And the good news is that this is the battery the dealership just put in my car. It turns out that the dealership from which I bought the new car had somehow replaced the factory battery apparently just before I bought it; they had installed a nice AGM 800 cca battery! Maybe that was all they had on hand at the time. (?) Naturally when it had to be replaced recently I thought the car should get that same level battery that was in it when I bought it, to have acceptable performance. But now I understand this situation better and suppose the battery I got was the only one that they could have installed under warranty conditions, and it is fine for the car.

The discussions in the forums are so important. Thanks to all of you that assisted me in dissecting my situation during this discussion. I welcome and applaud your knowledge!

Unfortunately, I already have a new problem with tires that is uncanny and I may start a new thread on it asking for your thoughts.

______________________________

 

[felixmendel]

My 2020 Corsair was going into battery saver mode frequently and the stop-start function was disabled. I went to the dealer and they checked it and found that it passed the Lincoln diagnostics, but was only showing 50% capacity. The battery is about 3 years old. They charged it overnight but it still showed 50% so they replaced it. Now the stop-start works again and no more battery saver messages from the car. This is the second Ford battery replacement so I suspect that the Ford battery and/or Lincoln charging system are not up to snuff.

 

[JEEPGRADY]

Just discovered a TSB for the DEEP SLEEP MODE MESSAGE= The parameters for the message appearing are: Vehicle hasn't been used for 14 days, or, voltage is below 9.5, or, battery is 50% or below. If none of these are met and the message appears, it states that the TCU Software must be updated. The TSB # is: SSM51725.

 

[DomDoobie]

My 2020 Corsair was going into battery saver mode frequently and the stop-start function was disabled. I went to the dealer and they checked it and found that it passed the Lincoln diagnostics, but was only showing 50% capacity. The battery is about 3 years old. They charged it overnight but it still showed 50% so they replaced it. Now the stop-start works again and no more battery saver messages from the car. This is the second Ford battery replacement so I suspect that the Ford battery and/or Lincoln charging system are not up to snuff.

Motorcraft Batteries suck lol

 

[Going_Going_Gone]

Just had to have our Aviator battery replaced after three years and 24K miles. Never went into deep sleep mode or displayed any messages, but electrical features gradually stopped working one at a time. The progression was: vehicle would not wake up on approach, vehicle did not always recognize the fob (necessitating alternating between both fobs), intelligent touch on door handles stopped working, the illuminated keyless entry touch pad on the b-pillar wouldn't allow locking/unlocking and eventually stopped lighting up, the Homelink on the visor only worked when right up against the garage door. The puzzling thing was that the Auto-Stop-Start continued to work even though it represented the heaviest draw on the battery. Prior to calling the dealer, I put battery on a trickle charger overnight and all features worked again; but only for the next day and then back to almost nothing again.

After relating all the above information and dealing with two service advisors (good cop/ bad cop) and the service manager, a replacement battery was finally authorized and installed. As suspected, EVERYTHING returned to 'normal" operation again . Something as common as a failing AGM battery on these overly-complex vehicles is a known issue, yet it is like pulling teeth to get satisfaction. It is my wife's car so I let her vent on them. We're hoping to get a followup survey from Lincoln--not to complain about the dealership, but Lincoln's warranty policies...assuming anyone actually reads them.