I know and understand you aren’t Lincoln. Maybe the tone is the way you seem to talk down to me? After stating the service department told me I don’t drive it enough as well, you assumed it was over the phone and not the same in person service as the person I was replying to Even though I stated in my reply that it was at the service department. Perhaps this site isn’t for me, or if it is, after I remove myself, I’ll come back as a man. Have a good day.
Hi ItsMichelle. First of all, I have no idea whether you are a man or woman and don't care. Screen names don't mean anything. Michelle could be a wife, girlfriend or the name of your car. And I was not talking down to you. I simply tried to help you, with the information you provided.
And reread your first post from the perspective of being us, not being you or knowing what you are trying to say. It was short of information and did not make it very clear you had your vehicle in and looked at. Whether you realize it or not,
"I was also just told I don’t drive it enough and they suggested I go out and start it at least once a week? How does that even make sense if I’m driving it daily? on the phone call diagnosis I asked again about the noises I hear when I’m outside in the driveway and his response was he didn’t know about that. Well sorry, I mentioned it to the service manager when my car got there." is not clear on what happened when, what was told to you over the phone, what was told to you in person, who told you what, when, and if your car was actually tested and diagnosed, other than the battery (see about that below) etc. etc. It may be clear to you, but not to those of use who were not there with you.
Therefore, we provide information and ask questions in an effort to help. It is not talking down to you.
As can be seen from this and other threads, you are not the first person (man or woman

) with this "Deep Sleep Mode" issue. Some people do have a parasitic drain in their vehicle which needs to be diagnosed and repaired. Others do not, and simply do not understand that modern vehicles simply are more battery intensive than older ones, need to be driven more to keep the battery charged, and "Deep Sleep Mode" is not necessarily a bad thing. It is designed to allow the Battery Management System to protect the battery state of charge, as explained in the Owners Manual.
I did not even give it a thought as to whether you were a man or a woman. Keep this screen name or come back as a man, you would have received and will receive the same reply. Because it is an effort to help you. And if you look at all the replies in this thread or others about the "Deep Sleep Mode", you will see everyone gets similar replies about Deep Sleep Mode, how much driving they do, having their car properly diagnosed etc.
The battery diagnosis is a perfect example. Your Dealership told you the battery is weak, but not in need of replacement. So I tried to help you by letting you know that is a BS answer from your Dealership, and if it tested "weak", they need to replace it now. Under warranty. That reply is an effort to help you.
As Black Label stated, "Stick around. It’s a good site." Hope you can get any issues corrected by the Dealership.
You also have a good day and good luck.