2024 Lincoln Navigator tire problems

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FWIW - I have been told by several tire shops as well as Lincoln that flat spots do not smooth out or fix themselves... which is why Lincoln replaced all 4 of my tires to be sure. Since I was not paying for them myself, I do not see that as a sales tactic to get me to spend more money.

Either way, I'm thinking I'll keep my Navi for now until I see some 25 Escalades come available on CPO or 2025 year end sales to make my swap. We (customers) shouldn't have to be the ones sourcing solutions or diagnosing problems.
were they replaced with the same tire?
 
No, they were replaced with Pirelli Scorpion AS Plus 3 by Lincoln.

Lincoln even attempted to replace those with OEM tires (Scorpion Verdes) when they came off back order. I tried them out after the AS Plus 3 but had Lincoln swap back to the AS+3 after 30 minutes of driving on the Verdes.
 
Update 3/20/2025: Just sold my 2024 Lincoln Navigator L Black Series Lemon for a $46,000 loss after owning it for less than three months. Planet Lincoln refused to fix it despite it being brand new with 26 miles when I purchased it. Ford Motor Company refused to fix it. It was in the shop 6 times in less than 9 weeks with a vibration so bad at 75 mph that it gave me carpal tunnel syndrome. Doctor told me I would have to have surgery if I kept driving the vehicle. I was without my $138K brand new vehicle for 10 days while I was still making payments on the vehicle. I just filed lawsuits in Dallas County Jutice Court. We'll see what the legal system has to say about these companies unwilling to stand behind their vehicles. Unfortunately Lemon Law in Texas was going to take several more months to get to mediation. I couldn't risk my carpal tunnel syndrome worsening. Bought a 2024 Escalade V with 17,000 miles instead and it is a DREAM. No shimmy up to 115mph and 0 to 60 in 4.3 seconds! I seriously have no idea how Ford and Lincoln can say that this shimmy is normal and to be expected in an SUV. It's NOT a tire or rim issue. Lincoln replaced my rear tires and the same issue persisted. Escalade has same size rims and tires and is smooth as butter. Oh and shouldn't forget that there were three other issues that Lincoln also never fixed! The 3 prong outlet on the center console would never charge a laptop. The HomeLink visor would never connect and they refused to replace it. And the recirculating air button on the AC shuts off whenever you turn the AC off so if it's 60 degrees outside and your don't need heat or air, you have to breath the exhaust of the car in front of you. #LincolnFail I'll keep everyone updated as the lawsuits progress.
 
Update 3/20/2025: Just sold my 2024 Lincoln Navigator L Black Series Lemon for a $46,000 loss after owning it for less than three months. Planet Lincoln refused to fix it despite it being brand new with 26 miles when I purchased it. Ford Motor Company refused to fix it. It was in the shop 6 times in less than 9 weeks with a vibration so bad at 75 mph that it gave me carpal tunnel syndrome. Doctor told me I would have to have surgery if I kept driving the vehicle. I was without my $138K brand new vehicle for 10 days while I was still making payments on the vehicle. I just filed lawsuits in Dallas County Jutice Court. We'll see what the legal system has to say about these companies unwilling to stand behind their vehicles. Unfortunately Lemon Law in Texas was going to take several more months to get to mediation. I couldn't risk my carpal tunnel syndrome worsening. Bought a 2024 Escalade V with 17,000 miles instead and it is a DREAM. No shimmy up to 115mph and 0 to 60 in 4.3 seconds! I seriously have no idea how Ford and Lincoln can say that this shimmy is normal and to be expected in an SUV. It's NOT a tire or rim issue. Lincoln replaced my rear tires and the same issue persisted. Escalade has same size rims and tires and is smooth as butter. Oh and shouldn't forget that there were three other issues that Lincoln also never fixed! The 3 prong outlet on the center console would never charge a laptop. The HomeLink visor would never connect and they refused to replace it. And the recirculating air button on the AC shuts off whenever you turn the AC off so if it's 60 degrees outside and your don't need heat or air, you have to breath the exhaust of the car in front of you. #LincolnFail I'll keep everyone updated as the lawsuits progress.
Sounds like a real pain to go thru this all... physically & financially. thats a HUGE depreciation factor. I wonder what thought process took it to that price ? Was that the high offer from the dealer? (Planet or ??) Or was that a number you were comfortable with to get out of the truck? Id like to know where the truck went as it might be very good for me to drive that truck ('24 BL) as an interested party (but a test drive 1st & foremost to get a comp to what I have going on). if its any consolation... Planet had my truck for 51 days straight, I purchased it on 12/31 and dropped it back off on 1/22 (and I had only put approx. 100 miles on it ) I picked it up on 3/14. I am still accessing exactly what corrections they made and how it took so so long. My truck MSRP @ 142,700 (BL/std) and had Randy Reed's "extras" on it per the 2nd addendum window sticker. not sure what is next step... :(
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Update 3/20/2025: Just sold my 2024 Lincoln Navigator L Black Series Lemon for a $46,000 loss after owning it for less than three months. Planet Lincoln refused to fix it despite it being brand new with 26 miles when I purchased it. Ford Motor Company refused to fix it. It was in the shop 6 times in less than 9 weeks with a vibration so bad at 75 mph that it gave me carpal tunnel syndrome. Doctor told me I would have to have surgery if I kept driving the vehicle. I was without my $138K brand new vehicle for 10 days while I was still making payments on the vehicle. I just filed lawsuits in Dallas County Jutice Court. We'll see what the legal system has to say about these companies unwilling to stand behind their vehicles. Unfortunately Lemon Law in Texas was going to take several more months to get to mediation. I couldn't risk my carpal tunnel syndrome worsening. Bought a 2024 Escalade V with 17,000 miles instead and it is a DREAM. No shimmy up to 115mph and 0 to 60 in 4.3 seconds! I seriously have no idea how Ford and Lincoln can say that this shimmy is normal and to be expected in an SUV. It's NOT a tire or rim issue. Lincoln replaced my rear tires and the same issue persisted. Escalade has same size rims and tires and is smooth as butter. Oh and shouldn't forget that there were three other issues that Lincoln also never fixed! The 3 prong outlet on the center console would never charge a laptop. The HomeLink visor would never connect and they refused to replace it. And the recirculating air button on the AC shuts off whenever you turn the AC off so if it's 60 degrees outside and your don't need heat or air, you have to breath the exhaust of the car in front of you. #LincolnFail I'll keep everyone updated as the lawsuits progress.
Damn, what an upgrade - solid choice. I've been in the same boat as you, but the loss atm is a bit much to swallow. So I've made a decision to wait out for now and keep an eye out for 25 CPO Escalades to come available and then push for the switch.

I am taking the car on a road trip this week (approx 1500 miles round trip) to see how it behaves outside of the DFW roads. Its essentially a make or break point for me... if I get fed up with the car during this trip then I won't be waiting long. Hopefully the ride improves. I'll report back next week after my trip with more thoughts.
 
Update 3/20/2025: Just sold my 2024 Lincoln Navigator L Black Series Lemon for a $46,000 loss after owning it for less than three months. Planet Lincoln refused to fix it despite it being brand new with 26 miles when I purchased it. Ford Motor Company refused to fix it. It was in the shop 6 times in less than 9 weeks with a vibration so bad at 75 mph that it gave me carpal tunnel syndrome. Doctor told me I would have to have surgery if I kept driving the vehicle. I was without my $138K brand new vehicle for 10 days while I was still making payments on the vehicle. I just filed lawsuits in Dallas County Jutice Court. We'll see what the legal system has to say about these companies unwilling to stand behind their vehicles. Unfortunately Lemon Law in Texas was going to take several more months to get to mediation. I couldn't risk my carpal tunnel syndrome worsening. Bought a 2024 Escalade V with 17,000 miles instead and it is a DREAM. No shimmy up to 115mph and 0 to 60 in 4.3 seconds! I seriously have no idea how Ford and Lincoln can say that this shimmy is normal and to be expected in an SUV. It's NOT a tire or rim issue. Lincoln replaced my rear tires and the same issue persisted. Escalade has same size rims and tires and is smooth as butter. Oh and shouldn't forget that there were three other issues that Lincoln also never fixed! The 3 prong outlet on the center console would never charge a laptop. The HomeLink visor would never connect and they refused to replace it. And the recirculating air button on the AC shuts off whenever you turn the AC off so if it's 60 degrees outside and your don't need heat or air, you have to breath the exhaust of the car in front of you. #LincolnFail I'll keep everyone updated as the lawsuits progress.
KenKei - may I ask where/what dealer you bought you Caddy V series from?? how was that experience ?
 
Sewell Cadillac Dallas. Bret Orsak. 5 stars! I've been a Sewell customer for 20+ yrs. I got lured away by zero percent financing from Ford. Huge mistake . Never a FORD customer again!
thank you ! Hope the truck treats you well as the Sewell service did!!!
 
Waiting for road force balance now and will share results after. From what i saw on another post, i need numbers lower than 20?

Verified lane assist settings disabled.

Also have ford service appointment at another dealership to bring these results to if problem remains.

Update:

Tech who did balance told me the front two tires needed corrections on the weights but back two were fine. No change that i can tell after corrections.

Tech also told me road force balance machine didnt detect any stiff / flat spots on any of the tires oddly enough. (i think i got a spin balance in the end)

I didnt get a report unfortunately to know what was corrected other than verbal.

I may bite the bullet and take it to another shop for same check.
 
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I have a 2024 Lincoln Navigator L Black Series that I purchased new on 12/12/24. SAME ISSUE. Horrible vibration from 75 on up. It has caused my left hand to go numb on long drives. The vehicle has been in the shop 5 times in the last 6 weeks with no resolution. Only one day was a loaner vehicle available. So in the last 6 weeks I've been without a vehicle for 5 days. Forced balance, replaced tire. I've filed a TX Lemon Law complaint with the TX DMV and have also been required to send a certified return receipt letter to Ford Motor Company Consumer Affairs. $138,000 vehicle should not have this kind of vibration at any speed. Nice to see that this is a common problem with no resolution. Also they HomeLink doesn't work, the 3 prong power outlet won't charge a laptop on any other device for that matter. The recirculating air button turns off for no reason and can't be on if the AC/Heater system isn't on. According to Lincoln this is normal. So when you start your vehicle when it's minus 10 degrees outside, you can't have the recirculating button on and thus suck in cold air until your car is warm enough to heat the air. This is ridiculous. Should be easy with this website to make a legal case and have them purchase my vehicle back.

I have the same issue with my 2024 Naviator L. Did you get anywere with Lincoln or a resolution?
 

Went to the dealer today to drive 3 reserves all with 22"s
1. had Pirelli scorpion and 40 miles on the clock- immediately noticed shimmy at 45+mph
2. had General brand tires about the same mileage and characteristically the same issue
3. Just when the dealer was about to think I have a mental issue, I drove this extended version and it was perfect. Pirelli scorpion also. Again note that when I had my loaner the first time I shopped my car it was also an L/extended and did not have any vibration. This one had 3K miles.

*note my car was like this new but after 3 RFs and a careful balancing it was gone until 70mph+

We put rims/tires from veh #3 on my car and it drove better until right up into 80mph- really bad vibe in floor/pedal/seat/steering wheel- it went away after the 80mph range but the issue is consistently there.

Fortunately I made out with nicer looking black rims on the same Pirellis and a much smoother ride on the lower end of speed but the issue remains.

At this point I think its suspension related and I also think the truck is flawed within a certain production period and namely with the non extended versions. I still have to bring my veh back for the seat problem and when I do I will have them RF the wheels for improvement but at this juncture its either lemon it or wait until lincoln has some kind of TB issued- according the GM they are aware of but who knows how long its going to be- so im on the fence about what to do.

I will ask if anyone knows if the L/Extended has ANY kind of different suspension setting or parts because even just idling though the parking lot and on cruise the truck felt notches better in build and feel including with the steering.

I also think we should all share our production dates to see if there is a comm denom in time period of mfr with problem units. (I think mine is may out of the KY plant).


Anyone else have any updates or details let us know.

PS: later this evening I was standing next to the rear wheel and it looks like the angle of it is off on both sides. IF it truly is I would think we would notice extreme tire wear or handling issues at any decent speed but idk.

Glade to see so many of us having the same issue.
I purchased 2024 Navigator Reserve standard wheelbase and started having noticeable vibration from day 1. Called Lincoln and they wanted me to show up at local dealership. First attempt - front tires balanced, no resolution. Went in the next day, and this time found out that tires have flat spots on it for sitting long at the dealership, wanted to have tires replaced. Its still sitting at the dealership for tire swap out, but now I have L version as loaner which has no problems with the vibration.

Production date 06/2024, Kentucky Plant
Tires: General Grabber 22inch wheels
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For what it's worth, I had the service department at the local dealer address this issue during my first service appointment @ 3,500 miles. I requested the tires be road force balanced.

From what I was told, they test drove the Navigator and detected a 'slight' vibration but did not think it required a road force balance. They declared it was due to flat spots on the tires and would work itself out with more mileage.
 
Flat spots on tires don’t go away or “work themselves out”. You can’t put back rubber that’s worn off. Tires flat spot for two reasons…bad shocks or out of balance…possible out of spec wheels that won’t balance no matter what is done.

Hope you get this figured out. It sounds like someone at the dealer isn’t interested enough to do more than test drive it.
 
So here's the update as of 2/24/25. They kept my vehicle for 6 days. Based on my Lincoln app it was driven 3 miles during the 1st two days when the engineer was supposed to show up. There is no way to get to highway where you can do 70 mph in 3 miles but I guess I'll have to go with what the dealership is telling me. The dealership said that the Ford engineer said there was nothing wrong with my vehicle. I asked for the Road Force numbers and they said that they can't print them out from the machine and don't keep those numbers written down. They said it was "within normal limits" They told me to pick up my vehicle on 2/20/25. I asked if they'd fixed the HomeLink visor and the 3 prong plug and they said, "No." I explained this was the 3rd time the vehicle had been in the shop with those issues so they kept it 4 more days and called me this morning and told me I could pick up my car. When I picked it up I asked if they had replaced the visor and fixed the plug and they said, "No, the engineer checked them out and they were fine." I explained again that they had sent a service agent out to my house who spent 90 minutes trying to connect my HomeLink to my garage door opener and gate opener and was unsuccessful after I had spent 60 minutes trying to do it myself. The service agent at the house had said the HomeLink visor was broken. Guess they're sending someone out again to try to connect my HomeLink.

Here's the summary of what I know. I've driven two loaners since I purchased my lemon and they BOTH have the same issue...significant vibration through the driver's side seat and steering wheel at 75+ mph. Planet Lincoln has not fixed the problem after 6 visits and 10 days without my vehicle in the last two months. A friend of the family who is a mechanical engineer said this is not a tire or wheel issue as the vibrations are coming through the seat as well as the steering wheel. He thinks its a drive train or motor mount issue. I went to the doctors and he diagnosed new onset carpal tunnel syndrome secondary to excessive vibration. Encouraged me to get a steroid shot into my hand. He warned me about progressive worsening and the possible need for surgery in the future. Ford Legal has not weighed in and told me what they are going to do about my lemon. The State of Texas Department of Motor Vehicles has sent me acknowledgement of my filing. They too are going to have to wait on Ford Legal's response. It does seem like we've got more identified owners with the exact same problem. I'm guessing we're pretty close to the correct number for a class action lawsuit since it doesn't appear that any of the dealerships have resolved the issue with the seat and steering wheel vibration.
Was your navigator bring serviced at Plant Lincoln in Spring Tx? Mine was there about a month ago for 5 weeks for the same issue and they put a total of 140 miles on it test driving it, ended up putting 3 different sets of brand new tires on it and nothing fixed it. Engineering came out and said they are aware of other complaints of vehicles like mine and that they don’t know what is causing it or how to fix it so they are calling it a characteristic of the vehicle and pretty much said there is nothing else that can be done
 
Did they try different rims? It sounds like the tires have been eliminated as being the cause of the vibration...so that leaves with the rims or the rest of the vehicle as the culprit. If it can be to the rims...they can and should be replaced. If the rims can be eliminated as the cause...they should be looking into the drive line for some imbalance condition.

It sounds like the engineers (or whoever they are) aren't curious enough to do a deep dive into the problem or don't understand it could be more than the more obvious places to look.
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Did they try different rims? It sounds like the tires have been eliminated as being the cause of the vibration...so that leaves with the rims or the rest of the vehicle as the culprit. If it can be to the rims...they can and should be replaced. If the rims can be eliminated as the cause...they should be looking into the drive line for some imbalance condition.

It sounds like the engineers (or whoever they are) aren't curious enough to do a deep dive into the problem or don't understand it could be more than the more obvious places to look.
According to the shop foreman that drove my car for 5 weeks said he has looked at everything possible and “nothing” is wrong that he can find. He told me that he wouldn’t be happy with his wife driving my car and he wouldn’t put his family on the road with it shaking that much but yet Lincoln said it’s the characteristic of the car that it is what it is. They even delivered me a brand new one to test drive for 2 days to see if it was better than mine which only has 2500 miles on it and it did the exact same thing. Even the loaner I had for 5 weeks did it too. Something is wrong with the navigators and Lincoln can’t seem to fix it and doesn’t want to buy the car back from me
 
Was your navigator bring serviced at Plant Lincoln in Spring Tx? Mine was there about a month ago for 5 weeks for the same issue and they put a total of 140 miles on it test driving it, ended up putting 3 different sets of brand new tires on it and nothing fixed it. Engineering came out and said they are aware of other complaints of vehicles like mine and that they don’t know what is causing it or how to fix it so they are calling it a characteristic of the vehicle and pretty much said there is nothing else that can be done
He purchased his from Planet Lincoln in Dallas, TX. He has stated since he sold the Navi and swapped to an Escalade.

I've reluctantly settled on a band aid fix atm - lowered the recommended cold PSI from 39 to 35. It helps a bit, but once tires warm up to 40+ psi its the same old shit with the ride.

How were you able to get an "engineer" out to inspect your vehicle?

I have briefly test driven a 25 Navigator, and I can say the ride is improved over my 24. He let me take it on the highway, and the steering is much firmer but at75 mph+ there was still a slight vibration in the steering wheel, which he noticed after I pointed it out. I'm also not sold on the interior (way more plastic used, felt cheaper overall inside). Sales guy said they did that on the Reserves to separate from the Black Label. I'm honestly not willing to lose my 0% apr and invoice pricing to swap to a 2025 at MSRP and whatever interest is atm. Plus, if the highway ride is not silky smooth then what is the point... I think its time to consider swapping to a GM for me.
 
He purchased his from Planet Lincoln in Dallas, TX. He has stated since he sold the Navi and swapped to an Escalade.

I've reluctantly settled on a band aid fix atm - lowered the recommended cold PSI from 39 to 35. It helps a bit, but once tires warm up to 40+ psi its the same old shit with the ride.

How were you able to get an "engineer" out to inspect your vehicle?

I have briefly test driven a 25 Navigator, and I can say the ride is improved over my 24. He let me take it on the highway, and the steering is much firmer but at75 mph+ there was still a slight vibration in the steering wheel, which he noticed after I pointed it out. I'm also not sold on the interior (way more plastic used, felt cheaper overall inside). Sales guy said they did that on the Reserves to separate from the Black Label. I'm honestly not willing to lose my 0% apr and invoice pricing to swap to a 2025 at MSRP and whatever interest is atm. Plus, if the highway ride is not silky smooth then what is the point... I think its time to consider swapping to a GM for me.
The engineer didn’t come out they sent all the testing and paperwork over to engineering. I requested with Lincoln twice to buy it back and they are refusing and even the dealership has even pretty much said nothing is wrong with them that the car is mine. There is no way that she shaking and vibration doesn’t cause more issues down the line. We are in the same boat, we bought it brand new in December and will keep it long enough not to just lose a bunch of money on it. I think the biggest thing is Lincoln doesn’t want to have to come out and announce that they have a issue with all their 2024 navigators
 
I'm honestly not willing to lose my 0% apr and invoice pricing to swap to a 2025 at MSRP and whatever interest is atm.

Exactly my position as well.

Apparently from following this thread, there are varying levels of vibration issues. At my current level I am willing to attempt to work through tire/wheel changes to see if it improves over time. The fact that it has improved from initial delivery at least gives me hope?
 
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