Pedestrian Alert Recall Notification

[CliffDiver]

This recall notice was in my online account this morning. I don't yet see it in my phone app. My car is an early 2024 model. Black Label. The fix is not yet available.

 

[angore]

I saw that today too. I also do not see anything on phone.

 

[markfm]

It also applies to '25s, I'm showing it too:
Pedestrian alert system software update
Recall Incomplete, remedy not yet available

Campaign/NHTSA# 25SA2/AWAITING
Issue Date 2025-10-09
Description
Due to the quiet operation of hybrid vehicles at low speeds, the pedestrian alert system creates a subtle sound to alert pedestrians. On your vehicle, pedestrian alert sound may not be generated in certain instances. A pedestrian sounder fault service now warning message will also appear on the instrument panel cluster. This is due to a software issue in the audio control module acm.
Safety Risk
When a pedestrian alert system fault occurs, pedestrians may not hear an approaching vehicle, increasing the risk of a crash with a pedestrian
Remedy
Software is not available. Ford Motor Company is working to provide software for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available fourth quarter of 2025

 

[Lincolnguy2]

I just received this notification on my app.

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[swindler]

I got it also. Do all of you still have recall 24C43 listed on the website? It shows that also as 'fix not available'. I thought that one was closed out by disabling the feature.

 

[bbf2530]

I got it also. Do all of you still have recall 24C43 listed on the website? It shows that also as 'fix not available'. I thought that one was closed out by disabling the feature.

Hi swindler. No, disabling the Global Close function (24C43) was/is only intended as a temporary, band-aid fix (for safety purposes), until a proper programming update can return full and safe Global Open/Close function again.

In other words … Currently, another update is being sought, which will return full Global Open/Close function.

Good luck.

 

[angore]

I cannot the setting to deselect "More recalls"

 

[CliffDiver]

I got it also. Do all of you still have recall 24C43 listed on the website? It shows that also as 'fix not available'. I thought that one was closed out by disabling the feature.

No, for me, that recall no longer shows. The new pedestrian one is the only one showing.

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[swindler]

No, for me, that recall no longer shows. The new pedestrian one is the only one showing.

Thanks, that was my question. I thought most others had some update done that erased this one. That's why I was surprised to see it saying 'not available yet'. I think it was available earlier this year.

It first appeared in February. We haven't been to the dealer since.

 

[o_mlly]

My Nautilus ('24 Hybrid Black Label) has several unusual sounds that I have come to just ignore. Can I trigger the Pedestrian Alert to know what that sounds like?

 

[bbf2530]

My Nautilus ('24 Hybrid Black Label) has several unusual sounds that I have come to just ignore. Can I trigger the Pedestrian Alert to know what that sounds like?

Hi o_mlly. The Pedestrian alert is a safety feature/sound the vehicle will make, in order to alert pedestrians that a vehicle is approaching.

If you have a hybrid: Drive slowly through a parking lot while in battery only mode/usage (since it will not/should not sound when the ICE is running).
EDIT- With windows open and audio system volume off/zeroed.

For lack of a better analogy…If it is like most other electric/hybrid vehicles while in electric/battery mode, it will sound like the audio effects of a flying saucer landing in the movies. Like a whirring/whirling type of sound. Whatever sound a whirring/whirling makes.

I’m sure others will jump in to help, so let us know how you make out and good luck.

 

[CliffDiver]

My Nautilus ('24 Hybrid Black Label) has several unusual sounds that I have come to just ignore. Can I trigger the Pedestrian Alert to know what that sounds like?

Roll down your windows. Drive less than 18 miles per hour in a manner that the gas engine is not running (i.e. drive on a flat surface or coast downhill). You should hear the electronic humming/whirring sound. If you cannot hear it, stick your head out the window. Gradually accelerate to above 18 miles per hour, but do so that the gas engine still does not engage. The humming/whirling sound should go away. That humming/whirring noise is the Pedestrian Alert System, it goes away at higher speeds. Additionally, when a hybrid reverses, there will be a noticeable beeping noise that differs from the humming noise you hear when going forward at low speeds. This may or may not be part of the official Pedestrian Alert System. Only the whirring/humming sound when driving forward is described in the 2024 Owners Manual under Pedestrian Alert System. The reverse beeping is not discussed in that section.

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[Linc 24]

This is simple Start your vehicle and put the transmission in reverse and as you back you will hear the pedestrian alert.

 

[angore]

I hear it when backing up.

 

[gooberpeas0911]

I think you guys are confusing the backup "blong" with the spaceship whirr when moving at low speeds in hybrid mode. The issue is the spaceship whirr has gone away for some folks. I can confirm it has for me.

This is simple Start your vehicle and put the transmission in reverse and as you back you will hear the pedestrian alert.

I hear it when backing up.

 

[Sharbotcom]

This is simple Start your vehicle and put the transmission in reverse and as you back you will hear the pedestrian alert.

The reverse beeping is different than the forward pedestrian warning sound.

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[angore]

I think you guys are confusing the backup "blong" with the spaceship whirr when moving at low speeds in hybrid mode. The issue is the spaceship whirr has gone away for some folks. I can confirm it has for me.

Some of us are talking about the back up warning sound which was the original post. I have heard the high pitched whine sound in the past although i cannot say i have heard it recently.

 

[CliffDiver]

Some of us are talking about the back up warning sound which was the original post. I have heard the high pitched whine sound in the past although i cannot say i have heard it recently.

Actually the original post (from me) referred to the Pedestrian Alert System. Which my owners manual says is the forward motion whirring sound. Someone else introduced the reverse beeping into the thread afterwards.

 

[swindler]

I just read about the Chevy Equinox EV which is also in the midst of a recall for the pedestrian alert being too quiet. It said the tone has to be at least 56 dB at specific frequencies at up to 19 mph (later they said 10 kph (?)) and heard up to 2 meters away.

 

[gooberpeas0911]

Some of us are talking about the back up warning sound which was the original post.

Trying not to gang up on folks, but while it is what you are talking about, it was not the original post nor the subject of the recall.