Customer Satisfaction Program 24B54 - Certain 2024 Model Year Nautilus - Update Infotainment Software

[swindler]

Got my CSP letter today! We weren't planning to go in until 2025. Trying to take my wife's car away in December is like trying to take away a wasp's nest.

 

[Houtex]

Interesting… I just got mine back from the dealer yesterday (they had it for a week) where they did all the software updates replaced 12v battery replaced front brake rotors and installed the clips in rear seatbelts and all my settings seem intact.

What is clips in rear seatbelts about?

 

[CliffDiver]

What is clips in rear seatbelts about?

Seatbelt tongue rattling against side of car:

Thread '2024 Nautilus - Rear Outboard Seat Belt Tongue Rattle Against Rear Interior Door Panel And/Or C-pillar - Built On Or Before 13-May-2024'

Nov 11, 2024

Yeah! Maybe no more tucking the belt buckle in the seat fold.

• angore
• Replies: 19
• Forum: Lincoln Nautilus Forum / Lincoln MKX Forum

• 

 

[Fuzzy John]

I can confirm they updated mine with the engine running because they returned it to me with a full tank of gas. I left it with about 1/3 tank.

Or maybe that's just a perk.
Anyway, they returned mine with less than 1/4 tank full, 90 miles distance to empty. When I turned it in I had just under 1/2 tank.

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[Fuzzy John]

Two days after getting the 24B54 update I can tell that the Lock pad on driver's door jamb is not as temperamental. It worked every single time.

 

[Naughty]

Two days after getting the 24B54 update I can tell that the Lock pad on driver's door jamb is not as temperamental. It worked every single time.

we have had the update and most things work fine, but the lock pad on the drivers door jamb is not one of them. we just push 7-8, 9-10 rather than try the lock icon 10+ times until it finally works.

 

[angore]

If you use driver lock icon press on the lower loop of the lock symbol rather directly center on icon. It works consistenly there for me.

As an aside, the Nautilus will still flash lights (as if locking door) at periods well after it was locked. Yesterday, my wife locked the car and then much later I went outside to feed the local cat. I then watched our security camera to watch the cat and while it was eating the lighting flashed. I just assume it went into a deeper lower power state.

 

[swindler]

we have had the update and most things work fine, but the lock pad on the drivers door jamb is not one of them. we just push 7-8, 9-10 rather than try the lock icon 10+ times until it finally works.

It would seem to me that with the colder weather in force these days, the touchpad would have a harder time sensing dry, cold fingers.

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[Naughty]

It would seem to me that with the colder weather in force these days, the touchpad would have a harder time sensing dry, cold fingers.

Ours worked occasionally on the drivers side, before the latest update, in any temperature. Since then I have not got it to lock even once and finally just use the 7-8 / 9-10 buttons or the fob. No big deal for us.

 

[Fuzzy John]

It would seem to me that with the colder weather in force these days, the touchpad would have a harder time sensing dry, cold fingers.

That is a valid statement, except that the cold weather should apply to all other pads, including the Lock on the passenger side.

 

[Fuzzy John]

Ours worked occasionally on the drivers side, before the latest update, in any temperature. Since then I have not got it to lock even once and finally just use the 7-8 / 9-10 buttons or the fob. No big deal for us.

Just keep in mind that the 7-8 / 9-0 combo works at any time. The padlock icons on both sides need the key fob present.

 

[swindler]

That's a particularly good point if 7/8+9/0 aren't affected by cold weather.

I wouldn't actually know. After 9 months, I've unlocked the car exactly once, and that was with the PAAK.

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[Houtex]

Ever since the update, whenever I give a verbal command to “Play Sirius <insert station name>”, the system replies back that there was an error of some sort. It’s slightly annoying to hear this every time. In reality, there is no error and the tuning to the Sirius station happens as expected. Has anyone else experienced this?

 

[Waitingtosee]

Ever since the update, whenever I give a verbal command to “Play Sirius <insert station name>”, the system replies back that there was an error of some sort. It’s slightly annoying to hear this every time. In reality, there is no error and the tuning to the Sirius station happens as expected. Has anyone else experienced this?

I have a different problem but related in that it involves Sirius radio verbal commands. Anytime I try to change the Sirius channel verbally, the system says it is doing it but the channel never changes. Extremely frustrating and I was wondering if anyone else has this issue?

 

[Houtex]

I have a different problem but related in that it involves Sirius radio verbal commands. Anytime I try to change the Sirius channel verbally, the system says it is doing it but the channel never changes. Extremely frustrating and I was wondering if anyone else has this issue?

Did this start after the update? I think the first couple of times I tried after the update, I did get some failures or changing to the wrong channel. But mostly it works now, but I get a message of some kind of error, the exact wording of which I can’t remember at this moment

 

[Waitingtosee]

Did this start after the update? I think the first couple of times I tried after the update, I did get some failures or changing to the wrong channel. But mostly it works now, but I get a message of some kind of error, the exact wording of which I can’t remember at this moment

Yes it did start after the update. I have tried multiple resets and it doesn’t help. Everything else seems to work. I can make and answer calls fine and send text messages verbally and change the channel manually and all that works fine.

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[Cypressmyrtle]

Update was done on my Nautilus while in shop for brake rotor update. I did not know this update was done, I didn't ask since I wasn't experiencing any of the issues mentioned in this thread. I have to say that my dealer has really been great for me. Only issue I noticed was that the side mirrors didn't fold on lock. I toggled the switch on and off and they have been working for the last four days. I do think my 48" screen is a little dimmer on full brightness but nothing that affects the view to me. I will look around to see if anything else has changed but so for I haven't noticed anything.

Looking at the paperwork I noticed that the update is listed as 24B54B-3.3. Anyone else have the 3.3 or maybe some other version listed on paperwork?

 

[CliffDiver]

Update was done on my Nautilus while in shop for brake rotor update. I did not know this update was done, I didn't ask since I wasn't experiencing any of the issues mentioned in this thread. I have to say that my dealer has really been great for me. Only issue I noticed was that the side mirrors didn't fold on lock. I toggled the switch on and off and they have been working for the last four days. I do think my 48" screen is a little dimmer on full brightness but nothing that affects the view to me. I will look around to see if anything else has changed but so for I haven't noticed anything.

Looking at the paperwork I noticed that the update is listed as 24B54B-3.3. Anyone else have the 3.3 or maybe some other version listed on paperwork?

I just looked at my paperwork. My 24B54B does not have any pre-fix shown on it. Got it done in late October. But I'm not sure all dealers use the same computer system for invoicing.

 

[Billz]

Update was done on my Nautilus while in shop for brake rotor update. I did not know this update was done, I didn't ask since I wasn't experiencing any of the issues mentioned in this thread. I have to say that my dealer has really been great for me. Only issue I noticed was that the side mirrors didn't fold on lock. I toggled the switch on and off and they have been working for the last four days. I do think my 48" screen is a little dimmer on full brightness but nothing that affects the view to me. I will look around to see if anything else has changed but so for I haven't noticed anything.

Looking at the paperwork I noticed that the update is listed as 24B54B-3.3. Anyone else have the 3.3 or maybe some other version listed on paperwork?

mine just says 24B54 no suffix provided

 

[Cypressmyrtle]

Update was done on my Nautilus while in shop for brake rotor update. I did not know this update was done, I didn't ask since I wasn't experiencing any of the issues mentioned in this thread. I have to say that my dealer has really been great for me. Only issue I noticed was that the side mirrors didn't fold on lock. I toggled the switch on and off and they have been working for the last four days. I do think my 48" screen is a little dimmer on full brightness but nothing that affects the view to me. I will look around to see if anything else has changed but so for I haven't noticed anything.

Looking at the paperwork I noticed that the update is listed as 24B54B-3.3. Anyone else have the 3.3 or maybe some other version listed on paperwork?

Wanted to update now that I have driven the vehicle for a while after the update. I have noticed that the driver side door lock does work a lot better, not perfect but much better. Also noticed that the current trip data that pops up on the 48" display now stays there until I open the door. Before the update it would go away in a few seconds. And, the turn signal is quite a bit louder. This they could turn down and maybe even make it a more pleasant chime or something other than the click. Other than those I have not noticed anything else major that changed.