2025 Navigator

Did this get resolved?
Yes! It didn’t work for the tech when I dropped it off. He called the help desk and they asked him to send a video of the issue. He went to take the video and the A/C was working fine. They keep the car for 3 days trying to recreate the issue. No luck! At this point its being deemed a ‘software update’.
 
Picked up my 2025 Navigator last week on June 5th.
On day of pickup the motor on the adjustable gas pedal stopped working, my center console also came not properly assembled.
Now, none of my massaging seats work with the seat buttons, they can only be controlled via the screens, my touchpads on my steering wheel are intermittent, and my second and third row seats are "glitching" when you try and move them. They sometimes work and sometimes don't or they will stop moving mid adjustment and just make electrical sounds.
My tailgate also will get stuck open, if forced closed it won't open again for a while, or if it does open it will only close like a quarter of the way.

The dealership is picking it up tomorrow and brining me a loaner while they check it out and see's what's going on with it. My salesman thinks it might be a loose wiring harness, but he isn't sure.
 
^^^^ I would suggest SHOWING some one in the service department the issues.
Because here is where the tech, that you will never meet, gets their direction.

The work order states ..... the massage seats do not work correctly.
Tech operates the seat via the screen and states, UNABLE to Verify Concern.

Or the sometimes works and sometimes does not.... guess when they do work? In the service shop!

Courtesy pick up is convenient, and it requires crystal clear communication.
The saying a picture is worth a 1000 words. An experience may be worth more.
If someone (the service writer usually) in the service department has the same experience as you.
Then that same someone can verify the concern is repaired.
Even further better service would be to have someone in the service department (or your sales person) give you the vehicle and demonstrate the repaired item by operating the system. Instead of just giving you the keys and telling you to have a nice day.

Repeat repairs suck.

Action
 
Finally, got to drive a navigator today. It was a black label l version with 22in wheels. I drove and wifey drove. Its such a nice car, and it drives so good now. Again, I haven't driven the escalade with air, but i do think it drives better than the gw, qx80, and escalade without air. There were a couple things I noticed that I didnt like (as much). The seat lumbar sections are too aggressive, even moreso than the expedition. The seat massagers are great though. Also, though I like the new interior design wise, lincoln didnt put as much detail or special touches in it like the previous navigator. Hell we looked at a nautilus bl and the interior feels more special than the nav bl. Also, these new trucks drastically cut the rear room compared to the 4th gen, especially in the 2nd row. Maybe it feels that way because they added front row track Length, but it is very noticeable.

All this to say, it is a great truck. It is very much improved and all the ways I wanted it to improve, it has addressed, mostly. However, me and wifey were talking about it, we think the expedition is a better value. The expy rides just as well, is just as quiet, just as comfortable, is a tad more user friendly for 20k less.
______________________________

Help support this site so it can continue supporting you!
 
Equipped the same way (high performance engine, etc) the Expedition is about 10K less than a Reserve.
 
Equipped the same way (high performance engine, etc) the Expedition is about 10K less than a Reserve.

Platinum ultimate with ho engine and massage seats is about 91k, however, stealth performance with engine but not massage seats is 83k. The expys massage seats aren't as good as the navs anyway. Reserve with jet pkg is 105k.
 
Finally, got to drive a navigator today. It was a black label l version with 22in wheels. I drove and wifey drove. Its such a nice car, and it drives so good now. Again, I haven't driven the escalade with air, but i do think it drives better than the gw, qx80, and escalade without air. There were a couple things I noticed that I didnt like (as much). The seat lumbar sections are too aggressive, even moreso than the expedition. The seat massagers are great though. Also, though I like the new interior design wise, lincoln didnt put as much detail or special touches in it like the previous navigator. Hell we looked at a nautilus bl and the interior feels more special than the nav bl. Also, these new trucks drastically cut the rear room compared to the 4th gen, especially in the 2nd row. Maybe it feels that way because they added front row track Length, but it is very noticeable.

All this to say, it is a great truck. It is very much improved and all the ways I wanted it to improve, it has addressed, mostly. However, me and wifey were talking about it, we think the expedition is a better value. The expy rides just as well, is just as quiet, just as comfortable, is a tad more user friendly for 20k less.

If you're set on spending $120k+ for a new luxury SUV, go test drive an Escalade with the air suspension.....
I have driven my wife's 24 Escalade now side-by-side with my 25 Navi for the past month and here's my biggest take on the differences between them so far:

Steering/Suspension/Handling
I would have never thought I would feel every single bump in the road through the steering column/wheel in a $120K + SUV ... but, I do... every single time in the Navi. I can drive my wife's 24 Caddy on the same patch of road at the same speed ... and I hardly feel a thing.
My 2019 Ford Explorer did NOT have this kind of vibration/hardness coming back through the steering column into my hands.

The Navi's turning radius is larger than the Escalade's ... sigh.

I do like the Ford "Squircle" steering wheel... the oblong egg thing to steer makes driving it a bit more fun and there are NO steering wheel spokes at the 4/5 7/8 oclock positions.. easy to grip and steer for about anyone.

Seating
Why in the world in a 2025 Navigator, would Ford make it so that you can NOT fold the 2nd row captain's chairs withOUT first, moving your driver and passengers seats up very far on the track? Even with the 2nd row captain chair headrests folded down, I have to take my driver seat and slide the track and/or seat back, way forward, so that the 2nd row can fold without pushing into the back of the first row chairs. It's even more of a nuisance when you have to walk to the other side of the car to take the front passenger seat control's on the side of the seat and push it forward.

A similar thing happens with the auto-fold 3rd row ... you have to manually push the 2nd row way forward, otherwise as the 3rd row begins it's automatic move to go flat, it will detect/bump into the 2nd row, and then of course it just rotates back upright again.

And, as I have made clear on earlier posts, the slight titling/angling of the 2nd row to get in and out of the Navi is anemic compared to the tilt forward out of the way 2nd row that the 24 Escalade does. I have larger dogs, so this one gets my every time I want to put them in the Navi.... but also, take a 6' person and ask them to get into the 3rd row in both the Navi and Escalade.... they won't like that narrow climb/fit to get into the 3rd row on the Navi compared to the Escalade.

And, as I also mentioned in earlier posts, the cargo area behind the 3rd row is not flush with the 3rd row's seats when folded down. The actuator module makes the seats stay higher than the cargo area behind it.... so that if you were to lay a board from the 2nd row back to the cargo area, it has to slope downward toward the split tailgate and can not be level with the ride of the vehicle.

Not a fan of the "30-way" adjustable seats in the first row either... the lower back bolster (the one just above the seat) is way too stiff/rigid, even on the lowest "1" setting. It's not comfortable at all and even with multiple adjustments on it and the positions above it, it's still not comfy on my lower back.
I am half tempted to take it to the dealer, as I can't imagine it is supposed to be that way... but, anyone else with a '25 Navi, having the same lower bolster issue I am having?


Electronics
As cool as the tech is on the Navi, IMO, it's just a little too far out there for things that should be a little more readily accessible. The lack of mirror controls on the door panel is noticeable.... especially if you're like me, where you don't seem to like/get the same saved position everytime you're in the vehicle. Why that matters ? If you're adjusting mirrors with buttons on the door, you're not as visibly distracted as you are with the Navi, where you have to do everything through the wheel controls/mouse setup... that is very goofy to work with.
Now, if you never adjust mirrors when the car is moving, this is likely a "non-factor" for you....

The lack of "permanent" steering wheel controls to answer the phone, turn up the volume, etc. is also very distracting.... If you want to do any of that thru the steering wheel, you have to go into the wheel button and window and then select it.
I read where Ford believes that a HUD isn't needed because of how the dash sits when it comes to the driver's view.... but I think that's a huge mistake. It is VERY distracting to use the mouse/steering wheel keypads ANYTIME while driving.

Cruise Control... same as above issues... and don't even get me started on it....

I do appreciate the Navi's smell/scent cartridge and options... just wish that even on the highest level, it would diffuse a bit more product.

The storage area in front of the main console stack and between the driver and passenger footwells is super nice, convenient, etc.

The pano display is nice on the Navi... but I question why there are so many gaps in it in front of the driver while actually driving.... especially in front of the driver's seating area. Also not a fan of only having 3 options to display on the center and right side of the screen. I have NOT driving a 25 Caddy yet, so I'm not sure how GM is handling theirs...

OVERVIEW
Overall, I am a huge Ford Guy and have been for years... and my $120k+ Navi was my first ever Lincoln Purchase.... AND, could very well be my last....

I'm disappointed and shocked, that Ford considers the Navigator to be a challenger to an Escalade in any kind of head-to-head battle.... after spending the past few months driving a 24' Caddy vs. my new 25" Navi ... it's clear that Ford is not hitting the mark IMO.

If you're diehard Ford fan and only will buy a ford 100%, this post is NOT for you and this post isn't to upset my fellow Navi owners ...

But, If you're only 99% likely to buy a new Navi just because it's Ford and a new Navi... take the other 1% of that and heed my advice, go test drive a new Escalade and compare it to the 25 Navi....

Just my 2 cents on it all.
 
For 120k, I agree with you, you better get what you want. I usually do a full write up of the suvs I drive, but I can't remember if I did one for the escalade. Ill do one and post.

I hear you about taking my wife to look at an Escalade, however, she has. My dad has one, shes been in it extensively, even driven it. All roads, highways, byways, city, she understands the product. No, his truck isn't fully loaded, but the basics are there, his has everything id want but supercruise and the 36 spkr stereo, and his still was 110kmrsp. We couldn't afford a fully loaded escalade anyway, let alone a bl nav, but the reserve is in my budget. A lot of the things you don't like about the nav and like about the escalade is opposite for both my wife and me. Especially after coming from a 20 nav and having driven them back to back on many occasions.

My wife prefers the handling and braking of the nav. The 6.2, though a smooth motor, takes more throttle to get it going. Also,the brakes take too long to slow it down. The nav felt more flexible, more predictable, nore stable. Its also quicker, and it gets better gas mileage on cheaper fuel.

The seating position and sightings were better in the nav than the escalade. The escalade hood sits way too high, and the seats are low compared to window height. Not having a hud is still a miss, but we dont miss it, we dont think the screen is distracting, and sits at the perfect height, though my wife wished the steering wheel go set a bit lower. Also, not having adjustable pedals is a huge no-no for my wife. Idk about the turning circle. The escalade did feel more maneuverable than our old nav, but the same as the new one.

The older nav seats were better than the escalade. The new ones are still softer and more comfy overall, but I agree with you, long term, those aggressive adjustment points would become a huge issue. Also I agree that the lower lumbar is the problem, and it was the same in the 2nd row seat with massage. I think its the trucks with massage seats, the expy without them aren't nearly as bad. Speaking of expy, All seats are crazy comfortable. Also, the center console on both fords is superior to the escalade, though the tahoe is slightly better, in terms of cubbies, space and flexibility. For the pre refresh escalade, the wireless charger is fantastic, why they moved it away from the driver on my25 is beyond me.

My biggest disappointment with the nav is the interior details and decor. My nav was a reserve and it felt special inside without the extra flourishes you get with the bl. The new one, though better built, feels lacking. Where's the metal finishes, why the ambient lighting g so basic, where's the metal speaker grills? The nautilus bl has all those things, why not the nav?

The second row seats are a huge deal breaker for us. For our needs, back to back, we could never buy in with the tumble seats over the tilt seats. For dogs, I can see why its preferred, but for a family, the tilt option is way better to us. Also, my dads seats would also hit the seatback, as well as my nav, if the front seat is set all the way back. An annoyance with the escalade though, when returning the seat up, it always set itself in the middle of the track instead of the rear. People getting in always get squished and have to move the seat to its rear most position. Rarely ever had that issue with my nav or previous expy.

The escalade has more tech. Idk about the 25 escalade, but the 22 isn't the most user friendly either, a huge readon i oreferred my 20 nav. My dads truck doesn't have supercruise, it doesnt even have lane centering. Their performance using adaptive cruise control seems about the same. I haven't heard the 36 spkr stereo, but its a popular consensus its one of the beat in the biz. The 28 spkr unit in the nav is great and i got chills listening to it, I can still see it not being as good though. I liked the 14 spkr revel in my nav,and thought it sounded a tad better than the 19 spkr akg though less surrounding in the rear. The 22 spkr in the expy is as good as the 19 akg, which I actually happy about.

Also, like I stated before, we think the new nav and expy rides better than his current escy. Literally drove them less than a cpl days apart(expy and escalade), and we both agree the fords are better. His has the mrc suspension, no air. Though I want to drive one with air, the slightly better ride will not sway her over everything else. Without air springs, the fords still ride incredible, way better than the my22s I've tested and better than my 20 nav by far, and better than everything else weve driven. Idk if you've driven anything but the escalade, but i will say your navigator is better than the qx80, lx600, and grand wagoneer. We didnt really feel the nvh through the pedals or steering, but looking back, there is a slight jiggle upon start up and taking off. The escalade does have a "smoother" feel on smooth roads, with more of a calm glide with barely any seat or floor jitters. The build quality was very apparent between his and my nav, but the new nav and expy feel as solid and substantial. However, over bumpy backroads or imperfect pavement, the fords feel tighter and less crashy.

Also also(lol), she didnt like the qx80 or gw for her reasons. The qx80 was too stiff and didn't feel any different from the armada, she also wasnt a huge fan of the dash. The gw is too ugly, though to me is one of the better pkgd fs suvs. I tele like the escalade though thanks to my dads. He had a 15 and i did not like it, the 2022 is a huge improvement and more impressive. I liked the denali and escalade pre refresh, but now i think the tahoe is the best looking gm, which is why i wanted her to test one(her cousin had a 22 tahoe, and even her cousin said our 20 nav was a better car). If my wife liked the tahoe, i wouldve tried to get one of the remaining escalades on sale, there was a rele good lease deal for one with the options i wanted. We've driven tahoe, armada and sequoia, and none are as nice or as balanced with content, drivability and comfort as the expy, though I did think the armada was gonna be in our driveway before we drove the expy.
______________________________

Help support this site so it can continue supporting you!
 
Last edited:
I like my Navigator; it is the Reserve L not a Black Label.

I don't have any issues with folding any of my seats, and my cargo area is flat when my third row is down.

I find driving it to be extremely comfortable as long as I'm not trying to interact with the tech.

I will agree the tech is "difficult" to interact with... I'm 34, I shouldn't feel like it's a "chore" to interact with the tech, but it really feels like that.

My husband tells me to use Google for everything, but I hate having to clarify to Google what I mean, as I find it get confused on commands. Like changing the temperature for the front row vs, the second.

The climate controls are wild to me... I dislike that I can't control the front row and second row together. I previously had a 2020 Kia Telluride SX Limited, and I could control the front and rear independently or "sync" them so that they worked together. I have yet to find a way to "sync" my front and rear air controls. My children are 6 and so the display is locked out for them as they play with it too much, so they aren't able to adjust theirs. I find with the position of the center display, it's difficult to change the temperature/speed without almost being fully stopped because it's so much time with my eyes off the road, especially if I want to change both the front and the back because they are in 2 different screens.

The steering wheel controls I've already gotten used to; I don't find it any more or less distracting adjusting the mirrors on the display vs doing it on the door panel.
I haven't used cruise control or blue cruise yet as it's advised to avoid using them during the initial 1,600KM (1,000MI) break in period. I can't comment on how it will feel interacting with those features via the steering wheel, but I'm assuming it won't be awful.
The phone is absolutely a bit frustrating, when I get a phone call, I have to look at my display to know which button to push to answer, but I think over time I'll just retain where it is, and it will become muscle memory.

I'd like the option to have more than 3 widgets to display in the second display, I feel like you could scale them down and get in a 4th. A bit more customizations would be nice. I'd also like a full/proper tachometer in my display without having to go into tow mode or the mud/sand/snow mode.

Overall, I like the 2025 Navigator, but I don't "love it. Not like I loved my 2020 Kia Telluride SX Limited. I wanted something larger for our family and dogs that could tow our trailer when we do long distance trips, vs using our F150. I'm not unimpressed with the Navigator, but I do wonder if it was worth the money.

The digital scent, I will say you go nose blind to it, I find that when I get somewhere, if I change the scent when I park, I notice it longer the next time I get in the car. It's become a habit to change the smell before hitting park. I leave mine of full strength continuous, friends/family that get in really notice the smell when they get in, it is a nice feature.
 
2025 Nav Blk Label. Did they get rid of the foot sensor for the tailgate? Mine is absent or doesn't work.

Yes, the old kick feature for the tailgate is gone now. If you have your key, the sensor will automatically open the tailgate when you start behind it for a few seconds.
 
Yes, the old kick feature for the tailgate is gone now. If you have your key, the sensor will automatically open the tailgate when you start behind it for a few seconds.
Say what? The ligate will open on its own by standing there?
 
Spot on review overall... and especially when it comes to how unrefined the handling, suspension, etc. is in the Navi....


Dont know for sure, It looks like motortrend did a comparo with the luxury fs suvs. They do have a habit of dropping road test articles before dropping a comparo with the same car. They mention eachother and the jeep in both reviews. Going off both of these reviews...though the escalade or navigator look the part, neither drives as well as the jeep.
 
Last edited:

Comparison test posted today. Not gonna put ranks, but from what i can tell, the navs faults mirror most ppls experiences. Let's see if lincoln adds a couple things to make this thing great.

Navigator last place. Argh.
 
Navigator last place. Argh.

Interesting that in 2021, the navigator bl won a comparison test over the escalade, x7, and gls. Then, mt did lament the ride quality, but it wasnt as egregious and the interior quality and comfort carried it. I can echo that the interior quality and ambience for my25 is way less impressive than my24 and older. Also interesting, the wagoneer has the best sound system, not the cadillac(eveb being called the worst). We thought the Macintosh was too bass heavy and it drowned out the highs and mids but can agree there is depth to the sound. I do think the 28 speaker revel 3d isn't as impressive as my old my20s 14 speaker system in terms of soundscape, though it sounded fuller particularly in the rear.
 
Back
Top