2025 Navigator Issues

[chadwx]

Same here. Definitely reach out to concierge see if they can do anything about you being out of your vehicle. It’s so disappointing that you’re in this position. I’m right there with you. I’ll be taking mine back in after my trip to OK. Here’s to a 1400 mile trip with vibration that feels more like the ride of a military cargo plane than that of Lincoln’s finest.

The ride of these new Navigators has been extremely poor IMO... I drive my wife's Escalade on the same roads as my '25 Navi and it's night and day difference... not sure why Ford was so hesitant to do an air suspension, but if anyone truly comparison shops a Navi vs Escalade, they'll realize GM has the distinct advantage there.

The one area GM does NOT have an advantage at all, is their V8 engines... my wife's Escalade has a notice to fix her engine ... once GM figures out just how to do that for all of the ones failing in the past few years.


I'm hopeful the Concierge can do something, but at the end of the day, what can they do ... other than go off their script and apologize for all of the issues that are still ongoing.

 

[bbf2530]

The ride of these new Navigators has been extremely poor IMO... I drive my wife's Escalade on the same roads as my '25 Navi and it's night and day difference... not sure why Ford was so hesitant to do an air suspension, but if anyone truly comparison shops a Navi vs Escalade, they'll realize GM has the distinct advantage there.

The one area GM does NOT have an advantage at all, is their V8 engines... my wife's Escalade has a notice to fix her engine ... once GM figures out just how to do that for all of the ones failing in the past few years.


I'm hopeful the Concierge can do something, but at the end of the day, what can they do ... other than go off their script and apologize for all of the issues that are still ongoing.

Hi chadwx. Lincoln Concierge can accomplish a lot, if we are polite, relay information in a logical/comprehensive manner, and get a knowledgeable concierge rep.

Keep us updated and good luck.

 

[Zegap81]

The ride of these new Navigators has been extremely poor IMO... I drive my wife's Escalade on the same roads as my '25 Navi and it's night and day difference... not sure why Ford was so hesitant to do an air suspension, but if anyone truly comparison shops a Navi vs Escalade, they'll realize GM has the distinct advantage there.

The one area GM does NOT have an advantage at all, is their V8 engines... my wife's Escalade has a notice to fix her engine ... once GM figures out just how to do that for all of the ones failing in the past few years.


I'm hopeful the Concierge can do something, but at the end of the day, what can they do ... other than go off their script and apologize for all of the issues that are still ongoing.

That’s honestly why I haven’t went to Cadillac my neighbor is going through hell with his. I feel engine issues are more of a horrible thing to deal with then ride. Every time he thinks the issue is fixed something else comes up with it. Honestly Cadillac is trying to squeeze to much efficiency out of an engine that should have been replaced with a turbo V6 that was more reliable.

 

[cygnusecks]

On the trailer towing widget, the third line down is supposed to show the transmission temperature. On my 2020 I had to keep an eye on these temps. My 2025 never shows a temp while towing, it just shows - -°F. Also, page 134 of the manual shows a tachometer on the instrument cluster but I don’t see an option to display it. Please let me know if anyone has a solution or is seeing something different. Thanks!

From the manual: "The tachometer is displayed only when the vehicle is in excite, deep conditions, or slow climb drive mode."

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[BigGamerJim]

On the trailer towing widget, the third line down is supposed to show the transmission temperature. On my 2020 I had to keep an eye on these temps. My 2025 never shows a temp while towing, it just shows - -°F. Also, page 134 of the manual shows a tachometer on the instrument cluster but I don’t see an option to display it. Please let me know if anyone has a solution or is seeing something different. Thanks!

Is anyone able to confirm if the towing widget is displaying the transmission temp as expected or just showing dashes like mine?

 

[BigGamerJim]

A few other issues I’ve had lately:

The steering wheel would stop lowing into place when I got in the vehicle, I had to manually lower it each time. Occasionally it would just stay in the highest position and it wouldn’t move at all when I tried to lower it, then the next day it would let me lower it. Now it it stuck in the highest position and makes a very loud sound when I try to move it. I can’t see the speedometer when I drive it right now. Taking it in for service tomorrow.

I’ve also noticed the dreaded sunroof rattle a lot lately, I haven’t ridden back there to see if I can tell exactly what is rattling.

SiriusXM- occasionally the pandora stations won’t load, there is a message about finding internet connection. The only way have have figured out how to resolve is by rebooting the display.

 

[TeutonicCarFan]

I had a 2025 as a loaner. I noticed the steering wheel would make a lot of creaks when turning the wheel left or right. Is this something people are noticing ?

 

[SmoothRidez]

My rear seat entertainment screen pairing is faulty. After about 10 minutes of play using scrrrn mirroring, the screen mirroring the other (not the source screen) would freeze and stop mirroring. A restart would be required to start mirroring again, but then it would freeze again.

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[BigGamerJim]

I had a 2025 as a loaner. I noticed the steering wheel would make a lot of creaks when turning the wheel left or right. Is this something people are noticing ?

I haven’t had this specific issue. I have to have the steering wheel motor replaced in mine.