Hi
I also have a 2025 Nautilus Reserve.
The USB stick needs to be formatted with FAT32 or exFat
I had a 2017 Lincoln MKX that worked fine with a NTFS formatted USB stick.
After reformatting & coping all my music on to the USB stick, the Nautilus will play detect & the songs.
HOWEVER...SYNC 5 has so many issues playing mp3 songs from the USB stick that I am thinking of just using Spotify.
It works until you shut off the vehicle, then the next time you start it, it won't play or it won't even recognize the drive.
It corrupts the USB stick & it needs to be repaired by plugging in into a PC * going thru the repair process.
Then it will work again until the next time you shut off the vehicle & the process repeats....
On our '25 R2, AudioWagon works consistently with a 256GB USB drive formatted to MBR FAT32, using the default cluster size Rufus recommends. The one glitch is that it doesn't persist (retain) the permission to access the USB drive across restarts (it'll last for a little while, until all the computers have truly shut down). Each time I start the car I need to give it permission again.
There's a bug in Lincoln's implementation of something called car-usb-handler. car-usb-handler is part of Google's AAOS, what the infotainment system runs with relative to music. When the user clicks the little checkbox in a popup, and says to allow access, Lincoln should be saving that setting, then checking for it on the next start, but they don't.
I believe the same issue applies to the '24 Nautilus and, I expect, the '26.
People need to complain to get it on Lincoln's radar, so they fix it. Log a call with Concierge, use the new voice-message functionality to let them know, send a carrier pigeon with a message.
I'd call it "functionality not working as it should, a warranty issue", as the documentation states the vehicle can be used to play music from a USB. AudioWagon, best I can tell, is the ONLY real USB music player (with full library/catalog capability, properly responsive to voice commands) offered on the vehicle's Play Store, and they document that Lincoln has a bad implementation in their FAQs.
AudioWagon. Android Automotive OS USB music player
moleman1024.github.io
"Ford
The 2025 Lincoln Nautilus has this issue, please complain to Ford to integrate the
car-usb-handler properly."