2025 Navigator disappointment

[Isk]

Money. I guess ford doesn't think the juice is worth the squeeze. Apparently people get the feature but dont use it.

Have you tried standing or kicking your foot in different spots by the tailgate. Looking at videos, looks like your have to stand behind the tailgate for like 3 sec before it'll register to open.

Have tried kick to open. Had that on jeep and loved it. Dealer is working with corporate to find fix since they have two on thei lot that also don’t work.

 

[A Charles 9920]

Have tried kick to open. Had that on jeep and loved it. Dealer is working with corporate to find fix since they have two on thei lot that also don’t work.

"Dealer working with corporate"....
The 4th greatest lie. Obviously dealer does not have a clue and as to "corporate"

 

[A Charles 9920]

Well, I finally got some honest answers from the selling dealers GM. I have know this lady for probably 25 years. One sharp cookie. She said they are daily in contact with Lincoln owners who have problems they cannot repair and that the "hot line" cannot give them any guidance on repairs. She confirmed what I have known all along. What to do? Contact the customer service center and initiate a buy back offer. Once I make that request she asked that I contact her and she will try to move it along. In addition to all the problems another has surfaced. "Driver Control Fault"....service required! I have had it with Lincoln and all the screwed up technology. She did indicate that Expedition has not see the same degree of issues. So I'm wondering how Ford goes about setting the buy back offer. KBB puts the value at about 50,000 to 53,000 for a 2022 Reserve with 30,200 miles. Having paid about $93,000 this equates to $40,000 for 30,000 miles....Raw depreciation of $1.33 per mile. Anyone know how they calculate the buy back offer? Get another Lincoln....Freeking no way!

Thanks
ACS

 

[Zegap81]

Well, I finally got some honest answers from the selling dealers GM. I have know this lady for probably 25 years. One sharp cookie. She said they are daily in contact with Lincoln owners who have problems they cannot repair and that the "hot line" cannot give them any guidance on repairs. She confirmed what I have known all along. What to do? Contact the customer service center and initiate a buy back offer. Once I make that request she asked that I contact her and she will try to move it along. In addition to all the problems another has surfaced. "Driver Control Fault"....service required! I have had it with Lincoln and all the screwed up technology. She did indicate that Expedition has not see the same degree of issues. So I'm wondering how Ford goes about setting the buy back offer. KBB puts the value at about 50,000 to 53,000 for a 2022 Reserve with 30,200 miles. Having paid about $93,000 this equates to $40,000 for 30,000 miles....Raw depreciation of $1.33 per mile. Anyone know how they calculate the buy back offer? Get another Lincoln....Freeking no way!

Thanks
ACS

Your vehicle won’t get a buy back as a 2022. It’s beyond that point of when they will. But good luck in trying. Just go trade it in and get something else. I went through the lincoln buyback and was told no. That GM you know has absolutely no control or pull over the buy back process.

______________________________

 

[A Charles 9920]

I know the dealers is not "in charge" of the process but it still seems they can be an advocate for a solution but agree, it's not their call. As to the year I also generally understand the state lemon law establishes the parameters of time, mileage and shop visits and it is certain this vehicle is "over those limits" yet this vehicle was purchased in 2023 and the records clearly reflect unresolved issued withing the first year of ownership. I never viewed the buy-back program as a reasonable option however from the beginning because I expected the way they arrived at a "price" would not be reasonable in my opinion. It was a very bad purchase decision and there is no real way to recover financially. She did say they had two 2022 models on the lot now as used vehicles that had been repurchased by Ford and "repaired". She claims to have driven one for about 5000 miles and experienced no problems. Wonder who is responsible for the "repair"? Done by the dealership OR returned to the factory?? I feel there is a sleeping class action suit here and would hope it materializes. Her comments tell me they have a massive quality problem with no fix. It's costing consumers bundles.

 

[Zegap81]

I know the dealers is not "in charge" of the process but it still seems they can be an advocate for a solution but agree, it's not their call. As to the year I also generally understand the state lemon law establishes the parameters of time, mileage and shop visits and it is certain this vehicle is "over those limits" yet this vehicle was purchased in 2023 and the records clearly reflect unresolved issued withing the first year of ownership. I never viewed the buy-back program as a reasonable option however from the beginning because I expected the way they arrived at a "price" would not be reasonable in my opinion. It was a very bad purchase decision and there is no real way to recover financially. She did say they had two 2022 models on the lot now as used vehicles that had been repurchased by Ford and "repaired". She claims to have driven one for about 5000 miles and experienced no problems. Wonder who is responsible for the "repair"? Done by the dealership OR returned to the factory?? I feel there is a sleeping class action suit here and would hope it materializes. Her comments tell me they have a massive quality problem with no fix. It's costing consumers bundles.

It is all vehicles now a days you want something reliable that is luxury go buy a Lexus it’s basically a Toyota or an Acura a Honda. I own a 2018 navigator L which I bought new that had so many issues. To be fair the dealer over the course of YEARS worked through them. With that being said I have neighbors that have Escalades with repeated engine issues some that are undeliverable. The quality in American cars is junk that’s the honest truth. The minute my kids are older and driving on their own where we don’t need a large SUV with a large trunk I am done. You won’t get your buy back count your losses and trade it in for something else. Hell I am still waiting on my 2025 Navigator that I ordered in OCT 2024!! But if you want a large luxury SUV with a large truck ie an extended version it’s only two players Lincoln or Cadillac. They both suck for quality.

 

[A Charles 9920]

It is all vehicles now a days you want something reliable that is luxury go buy a Lexus it’s basically a Toyota or an Acura a Honda. I own a 2018 navigator L which I bought new that had so many issues. To be fair the dealer over the course of YEARS worked through them. With that being said I have neighbors that have Escalades with repeated engine issues some that are undeliverable. The quality in American cars is junk that’s the honest truth. The minute my kids are older and driving on their own where we don’t need a large SUV with a large trunk I am done. You won’t get your buy back count your losses and trade it in for something else. Hell I am still waiting on my 2025 Navigator that I ordered in OCT 2024!! But if you want a large luxury SUV with a large truck ie an extended version it’s only two players Lincoln or Cadillac. They both suck for quality.

Well, I suppose everyone is weary of all the problems with the entire Lincoln line but none the less here is a status report. First, it took from 9/15 until 10/20 to get it in the shop. Was there for 2 days, bringing the total number of days to 15 this year. This time they tested the battery and it tested bad so the put a new battery in under warranty. Called me to pick it up everything was "fixed". Of course I doubted that but took it home with 3 stops. Start stop feature failed to function! Drove it around again this evening....start stop does not function. So I called them and they want it back in the morning to check further. Why did they not test drive it before sending it back?? So it will probably be there Thursday and Friday and probably setting on the lot Sat and Sun.
Ford and Lincoln quality is pure fiction. Some day the consumer will see it and the company will go down the drain. Cannot happen soon enough for me. Gross incompetence at the top!

 

[driller]

Well, I suppose everyone is weary of all the problems ...

I swore this thread was about the 2025 Navigator disappointment(s)... not the ongoing diatribe from a disgruntled 2022 customer.

______________________________