touch screen black

[jbefl8]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

This literally just happened to me. Found your post and it worked! Thanks so much for sharing!

 

[G-264015]

Well, it doesn't work on my 2019 MKZ.
Battery went dead, had it jumped, and charged. Tried holding the ON button and Seek Forward button at least 10 times. Nothing! Screen is still Black. Lincoln dealer too busy. Said to bring it back in 2 weeks. Never heard of the hold button procedure.
What do I do next?

Did you ever get it working? My 2018 has been black for 2 days

 

[G-827534]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thank youuuuuu it worked!!!!!!!!!!!

 

[G-68121]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Epic help!!! Worked right away Thanks for taking the time to post here

______________________________

 

[h_alford]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thank you so much for sharing!! I was stressing this morning when I left for work and my screen was black. I did the power button and the seek forward and it rebooted and everything came back up like it should. This was a stress saver this morning. Thanks again!

 

[G-396229]

This also worked on my 2021 navigator! Thank you so much I was so confused

 

[Chris S]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

This just happened today on my 2017 MKZ and your reboot tip worked. Thank you for the timely post! Lincoln, what is going on?!

 

[G-384431]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

This worked!! Thank you so much!!

______________________________

 

[jkeaton]

Oops, wrong response.

 

[G-593081]

Thank you! This just happened to my 2018 Lincoln MkC and it worked!

Thank you… it worked on our 2018 Lincoln!!!!!

 

[2017MKZHYBRID]

Did you ever get it working? My 2018 has been black for 2 days

Anyone? This just happened on my 2017 MKZ hybrid and dealer says no appt available until middle of April. Power and seek/forward doesn’t work either. Any solutions or any electrical specialist I can bring it into to get this fixed? Mad annoying with no radio and no rear view camera!!! Thanks for any help

 

[G-13468]

This happened to me too. Did you ever figure out what to do?

My 2019 mkc reserves battery dead three time had to charge

______________________________

 

[G-207080]

This happened to me too. Did you ever figure out what to do?

What do I do

 

[2017MKZHYBRID]

Well, it doesn't work on my 2019 MKZ.
Battery went dead, had it jumped, and charged. Tried holding the ON button and Seek Forward button at least 10 times. Nothing! Screen is still Black. Lincoln dealer too busy. Said to bring it back in 2 weeks. Never heard of the hold button procedure.
What do I do next?

Did you ever find a solution for the problem or did you bring it in for the dealer to fix? Just happened to me after I jump started the car also and dealer is telling me next appt is in a month Mad annoying with no radio or rear camera

 

[2017MKZHYBRID]

Did you ever find a solution for the problem or did you bring it in for the dealer to fix? Just happened to me after I jump started the car also and dealer is telling me next appt is in a month Mad annoying with no radio or rear camera

Just fixed it myself by disconnecting the battery in the trunk and what this guy said here. Waited about 10-15 mins after disconnecting and now everything is back to normal

 

[Black Label]

Sure would be easier to follow along in a thread and respond to people if you would all actually login and not post as "guests".

______________________________

 

[G-908674]

Thank you! This just happened to my 2018 Lincoln MkC and it worked!

Me too! Thanks for the advice

 

[G-70717]

Well, it doesn't work on my 2019 MKZ.
Battery went dead, had it jumped, and charged. Tried holding the ON button and Seek Forward button at least 10 times. Nothing! Screen is still Black. Lincoln dealer too busy. Said to bring it back in 2 weeks. Never heard of the hold button procedure.
What do I do next?

I have a 2018 MKC and it worked. I act Auth Ad︅ vehicle in driving and did it. Try that. I am glad for lost too

 

[G-845369]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thank God for forums!! This just happened to me and I did what you said and it worked. I was thinking the worst a sensor $$$$.

 

[G-196649]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thank you !!!!
Just happened to me this morning
Your instruction was spot on !