Open Letter to Lincoln - How I'd Improve the Corsair

[bbf2530]

I do have PAAK, but I was just wanting basic functions like door lock, Being able to start and warm the car would be great too. My phone most definitely does not connect to my car via WiFi with my cell phone nor by any other cell phone means other than Bluetooth. Never has, and I have had the car for about 13 months. I am guessing it is supposed to connect via WiFi by your comment. Mine does not even though the car is connected to my home WiFi network. A quick search of the owner's manual does not describe any method to connect the app to the car via WiFi. I am using an iPhone 14.

Hi Xarax. Sorry if my reply was confusing. Or perhaps the term “WiFi” is being used in a confusing manner.

A properly connected LincolnWay app can remote start the vehicle, lock/unlock the doors, sound the panic alarm, etc. etc. All from the opposite side of the planet.

However, the LincolnWay app does not need WiFi to connect to our vehicles.
It can and does utilize cell/data service from our phones to connect to our vehicles. WiFi is not necessary.

In fact, being connected to a WiFi network is mainly used by the vehicle for SYNC/vehicle. updates, not the LincolnWay app.
Sure we can use our home or other WIFi networks to avoid cell/data charges, if we are not on an unlimited data plan.
However, we can use the LincolnWay app with absolutely no WiFi.

If your LincolnWay app does not seem to be working correctly, try speaking with your salesperson. They should have connected your phone/LincolnWay app to your vehicle. Ask them to do now (or do it again).

And again, if your LincolnWay app is not properly connecting to your vehicle via your cell phone, it is either not connected correctly, or there is an issue with your vehicle which needs to be diagnosed and corrected.

You can also call Lincoln Concierge and have them walk you through the correct set-up process. Perhaps that may solve your problems without the hassle of a service visit.

Keep us updated and good luck.

 

[Xarax]

Thanks. I don't think your answer was confusing. But my phone will only connect to the car when it is in Bluetooth range to lock/unlock cars, etc. The same with my wife's phone. I will give Lincoln Concierge a call. I cannot connect to the car from my house to my garage let alone from on the opposite side of the planet.

 

[Rick816]

Thanks. I don't think your answer was confusing. But my phone will only connect to the car when it is in Bluetooth range to lock/unlock cars, etc. The same with my wife's phone. I will give Lincoln Concierge a call. I cannot connect to the car from my house to my garage let alone from on the opposite side of the planet.

As I recall, setting up the Lincoln Way app to work properly was a bit confusing. You may want to uninstall and reinstall the app, allow all permissions requested, and follow the steps carefully. I'm guessing you don't have some app permissions setup correctly, which is why it doesn't work properly for you. I have an iPhone 14 Pro Max and it works perfectly in all situations, and I usually keep Bluetooth off. I can lock, unlock and start the vehicle remotely with Bluetooth off. The only thing that requires Bluetooth on is using phone as a key (PAAK). I set it up almost a year ago, but I remember it being somewhat confusing.

 

[Xarax]

As I recall, setting up the Lincoln Way app to work properly was a bit confusing. You may want to uninstall and reinstall the app, allow all permissions requested, and follow the steps carefully. I'm guessing you don't have some app permissions setup correctly, which is why it doesn't work properly for you. I have an iPhone 14 Pro Max and it works perfectly in all situations, and I usually keep Bluetooth off. I can lock, unlock and start the vehicle remotely with Bluetooth off. The only thing that requires Bluetooth on is using phone as a key (PAAK). I set it up almost a year ago, but I remember it being somewhat confusing.

Setting it up was not only confusing, but sometimes PAAK worked and sometimes it didn't. I don't think I am going to uninstall and reinstall the app because it took so long to get PAAK to work initially. I greatly appreciate your information on connecting the phone to the car.

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[bbf2530]

Thanks. I don't think your answer was confusing. But my phone will only connect to the car when it is in Bluetooth range to lock/unlock cars, etc. The same with my wife's phone. I will give Lincoln Concierge a call. I cannot connect to the car from my house to my garage let alone from on the opposite side of the planet.

Hi Xarax. As Rick816 is also mentioning, your LincolnWay app is either not fully connected to your vehicle, or there is another issue.

Also, just to be sure and eliminate one possibility: You do understand that the LincolnWay app and PAAK are two different features?
As previously mentioned, the LincolnWay app does not use a Bluetooth signal for the remote start/lock/unlock/oil life/odometer/fuel gauge etc. etc. features. And it does not necessarily need a WiFi connection either. Yes, it’s good to connect it to your home WiFi network for added features like automatic updates, but the remote start/lock/unlock etc. features will still work without WiFi, via cell/data connection (if it is properly connected to the vehicle).


At this point, some hands on help may be best. So either stop by your Dealership and ask for some help checking to see if your LincolnWay app is properly connected, and/or call Lincoln Concierge and ask them to walk you through properly connecting the LincolnWay app to your vehicle.

In the meantime, just to try and eliminate one possible theory floating around in my head: If/when you have the time, please post a screenshot from your phone, of the LincolnWay app homepage opened up on your phone.

Keep us updated and good luck.

 

[ieducs]

thanks.

 

[Oldschool1959]

Sales Manager recently told me Lincoln dropped plans for an all EV lineup, opting instead for the current mix of ICE and hybrids with no EVs.

Great idea. All EV’s, isn’t by any means, at this time, feasible. Thank God for common sense, and elections!

 

[greerl]

Great idea. All EV’s, isn’t by any means, at this time, feasible. Thank God for common sense, and elections!

It was never too be all EV now anyway. But no EV at all is like betting on the buggy whip or steam locomotive being around forever.

If Lincoln doesn’t have an acceptable to me EV when it comes time to replace my 2011 MKZ, they will lose me as a customer, quite likely forever. Very short sighted if they don't have EV in near term plans.

Just because administration change may ease mandates, that in no way implies EVs d don't have a future.

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[DrivingEnthusiast]

The size of the Corsair is right, however the Nautilus is too large. Nearly identical in width and height to the Aviator (look at them parked next to one another and you'll see). And I do not want a Nautilus or anything imported from China.

 

[GapBoyPCS]

Going into year 4 with my Corsair Reserve, my main thing is stop the decontenting of features.

I feel after 2022, things fell off a cliff with trim pieces and features being left out (2.3L discontinued, underside of rear wheel trim, engine covers, lighted sill plates shifted to the GT model only, subwoofers, hands-free liftgate release, etc.).

There has to be better design to evacuate water from the liftgate whenever there is a major downpour or washing the vehicle.

And get some more and better Lincoln accessories. I still don’t understand why there are no Lincoln mud flaps, trailer hitch cover, and there should be some sill and lip protectors, too. The cargo cover should also be retractable and/or easier to store.

As much as I like the new Nautilus, the size and overall packaging has me wanting to stick with the Corsair.

 

[DrivingEnthusiast]

RIGHT ON!!!
We do not want to buy a fancy Escape where the only major difference is cooled seats.
I'd like to see the creativity that went into the Bronco go into the Corsair. Everywhere you look on that vehicle there are little details and points that have been thought thru and which make it unique. I'd use the Nautilus as an example, yet I want it to come from this country and NOT CHINA.
We have the 2.3 and love it (and a 2.3 badge on the hatch). It's a good looking vehicle. But every year that goes buy, it gets less unique in the market. There is less reason to buy one... especially when it gets ruined with a huge grill/schnoz stuck on it. That's all Lincoln can come up with? Lincoln has to do better.

 

[tidji74]

1. Add back the buttons that were deleted in the model update. I hate scrolling through menus to do basic functions - unsafe and inconvenient. I prefer my 2020 dashboard to the 2024.

I concur. Infotainment screens only look fancy, but are simply unsafe and inconvenient.

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[GreatOutdoors]

I concur. Infotainment screens only look fancy, but are simply unsafe and inconvenient.

It is interesting on any forums I’ve never seen people say “get rid of buttons; put everything onto a screen” yet all manufacturers keep doing exactly that. Makes me wonder why and what data they are looking at to make those decisions.

 

[ArizonaJon]

It is interesting on any forums I’ve never seen people say “get rid of buttons; put everything onto a screen” yet all manufacturers keep doing exactly that. Makes me wonder why and what data they are looking at to make those decisions.

The accountant's spreadsheet. It is cheaper to just use the screen.

 

[G-125428]

The center console lid is a hot mess. In such a small vehicle, the lid should open toward the passenger so the driver has full access to the console. The current configuration opening from the front is awkward. I'm constantly opening the console only to accidentally close it with my elbow while trying to access the contents.

Agree

 

[DrivingEnthusiast]

The accountant's spreadsheet. It is cheaper to just use the screen.

The electronics are the future and there is no way around that. It's desirable if it's done right - I want it. But software interface design, programming and hardware are critical. The Nautilus is the example of state of the art now, the Corsair is at the bottom of the heap at Lincoln (it only has the bare minimum and it's not very well done).
And if the next Corsair (if there is to be one) is to be based again on Ford's small C-platform (aka the upcoming new small all-electric platform)... then that defines the boundaries of what can be done. A "pillar-to-pillar" approach seems unlikely to fit in that financial model.

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[Chuck734]

It's cold in Michigan. When I go out and start the Corsair to warm it up the heated seats and steering wheel will turn on as expected. But if you stay indoors and remote start with the app or fob the neither turns on to warm up. Poor engineering. Also the fan blower will stay on low even though the temp outside is 10 degrees and vehicle has been remote started a while ago so engine is up to temp. Will not switch to high until you enter the vehicle and push start button. Of course the seats and wheel are off so your entering a luke warm car. Another example of poor engineering.
Just what we need in a luxury car is having to manually turn on the heated wheel and seats when you remote start.
You can't tell me there is not engineers in Michigan that haven't been irritated at this.
There is a setting in screen for last setting or auto for seats and wheel. Same condition with either selection.
I got rid of a 2015 Grand Cherokee that had better electronics than this.
This is a Pi** poor example of a lux car and I regret my purchase everyday.
My next vehicle, regardless of manufacture, will have knobs and switches like the 2022 Corsair had.

 

[MORSNO]

It's cold in Michigan. When I go out and start the Corsair to warm it up the heated seats and steering wheel will turn on as expected. But if you stay indoors and remote start with the app or fob the neither turns on to warm up. Poor engineering. Also the fan blower will stay on low even though the temp outside is 10 degrees and vehicle has been remote started a while age so engine is up to temp. Will not switch to high until you enter the vehicle and push start button. Of course the seats and wheel are off so your entering a luke warm car. Another example of poor engineering.
Just what we need in a luxury car is having to manually turn on the heated wheel and seats when you remote start.
You can't tell me there is not engineers in Michigan that haven't been irritated at this.
There is a setting in screen for last setting or auto for seats and wheel. Same condition with either selection.
I got rid of a 2015 Grand Cherokee that had better electronics than this.
This is a Pi** poor example of a lux car and I regret my purchase everyday.
My next vehicle, regardless of manufacture, will have knobs and switches like the 2022 Corsair had.

There must be a way to have the seats and steering wheel turn on and warm up too, I haven't received my Corsair yet but waiting, waiting, waiting. My old '05 Volvo, '12 GMC, and '14 Buick all heat up when remote started and were fully warm well before the engine block/heat were.

 

[bbf2530]

There must be a way to have the seats and steering wheel turn on and warm up too, I haven't received my Corsair yet but waiting, waiting, waiting. My old '05 Volvo, '12 GMC, and '14 Buick all heat up when remote started and were fully warm well before the engine block/heat were.

Hi MORSNO and anyone with this issue: As previously mentioned by others, that feature is controlled by the Automatic or Last Setting choices in the Driver Control settings (approximate wording). The Owners Manual explains in more detail. If those settings are not operating properly, there is a problem/glitch.

Hopefully you will not have that or any other issues once you get your new vehicle.
However, if they are not working properly, there is something wrong and a service visit will likely be necessary. At the very least, call and notify your Service Advisor of the issue.

At that point, they will hopefully let you know what to do next. Usually either to schedule a service visit, or that it is a known issue which they hope to have a fix for soon.
Or hopefully, perhaps an OTA update will be pushed out to correct the glitch.

If they tell you some version of, “Well, I never heard of that before…”, or brush it off in any other way, schedule a service visit.

Keep us updated and good luck.

 

[GreatOutdoors]

It's cold in Michigan. When I go out and start the Corsair to warm it up the heated seats and steering wheel will turn on as expected. But if you stay indoors and remote start with the app or fob the neither turns on to warm up. Poor engineering. Also the fan blower will stay on low even though the temp outside is 10 degrees and vehicle has been remote started a while ago so engine is up to temp. Will not switch to high until you enter the vehicle and push start button. Of course the seats and wheel are off so your entering a luke warm car. Another example of poor engineering.
Just what we need in a luxury car is having to manually turn on the heated wheel and seats when you remote start.
You can't tell me there is not engineers in Michigan that haven't been irritated at this.
There is a setting in screen for last setting or auto for seats and wheel. Same condition with either selection.
I got rid of a 2015 Grand Cherokee that had better electronics than this.
This is a Pi** poor example of a lux car and I regret my purchase everyday.
My next vehicle, regardless of manufacture, will have knobs and switches like the 2022 Corsair had.

Cold in Ohio and I am noticing even MORE squeaks and noises with my seats since temps dropped. My front seats are a hot mess of noises. They arent the 20-way adjustable perfect seats, just the standard variety on trim level Reserve 2 package.