MY2023 Aviator Order Timeline Tracking thread

[peterk9]

Hmm, my order from Feb 8 still shows as "in production" March 29. Dealer says he isn't seeing anything different, and there are still none showing up for sale on his website. I guess they aren't going in order

I don't know what criteria they are using as far as updating and shipping the vehicles. Mine was ordered in Oct. 31st, went into 'Production' on April 3rd, changed to 'Built' at the end on Aug. 31st, and then showed 'Shipped' on Sept. 12th. Received an email from Lincoln on the 14th saying it was in 'Transit' with an ETA of Sept. 27th. At the rate of updating 800 Aviator per week, it should take them around 7 weeks to get to all those sitting on the lots in Chicago.

Peter

 

[tvanhall]

Except now that there is a strike who knows how timelines will be impacted.

 

[LincolnBL]

22,000 divided by 800 make that 27 weeks AKA 6 mo !

 

[moose66]

Unless they are using contractors to do this work, this strike is terrible timing for those waiting. You waited this long for the fix, and now there is another reason the vehicles will continue to sit undelivered.

What they should have thought about doing was remotely training the dealership techs with a training video, web training, etc. on the fix. Then they could have shipped the vehicles with the replacement parts to the allocated dealerships. Then have the newly trained techs do the work locally. The dealerships could then be reimbursed by corp Lincoln for labor, parts, shop fee, whatever. Then they wouldn't have to worry about fixing it themselves. Probably could get the customers their vehicles quicker. Just a thought.

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[peterk9]

22,000 divided by 800 make that 27 weeks AKA 6 mo !

It's just over 5,000 Aviators that they are working on at 800 per week. I have no info on the other vehicle brands.

Peter

 

[peterk9]

Unless they are using contractors to do this work, this strike is terrible timing for those waiting. You waited this long for the fix, and now there is another reason the vehicles will continue to sit undelivered.

What they should have thought about doing was remotely training the dealership techs with a training video, web training, etc. on the fix. Then they could have shipped the vehicles with the replacement parts to the allocated dealerships. Then have the newly trained techs do the work locally. The dealerships could then be reimbursed by corp Lincoln for labor, parts, shop fee, whatever. Then they wouldn't have to worry about fixing it themselves. Probably could get the customers their vehicles quicker. Just a thought.

Sending the required parts/software to the dealerships was supposed to happen when the 2nd batch of cameras were ready to go. I believe they wanted to address the sold vehicles sitting on their lots first.

Peter

 

[camarochevy1970]

went and looked at ours last night. A couple of minor things they need to fix and we will pick it up Friday. Salesman noticed a light scratch in the paint and the center speaker grill on the dash isn't sitting flush. Otherwise everything looked good, no damage from sitting in the lot for months waiting for the recall

 

[APL Rep]

FWIW we got a truckload of Aviators in this morning. Five Black Labels.
Have yet to confirm anything but I’m assuming these are good to go.

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[moose66]

FWIW we got a truckload of Aviators in this morning. Five Black Labels.
Have yet to confirm anything but I’m assuming these are good to go.

Those Avi's that just hit the lot should be already sold, right?

 

[APL Rep]

Those Avi's that just hit the lot should be already sold, right?

No. All retail units. NONE of our orders showed up.

 

[LincolnBL]

Did anyone get a letter from Lincoln saying how sorry they are and how they are working through the back log and how they "expect" delivery to take place in the 4th quarter, sometime ?

 

[peterk9]

Did anyone get a letter from Lincoln saying how sorry they are and how they are working through the back log and how they "expect" delivery to take place in the 4th quarter, sometime ?

Nope, not yet. Perhaps that may happen with a big post-strike cheque for the inconvenience I've had to go through. I did get an ETA though.

Peter

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[Jbeau27]

Did anyone get a letter from Lincoln saying how sorry they are and how they are working through the back log and how they "expect" delivery to take place in the 4th quarter, sometime ?

No, but my dealer did say my vehicle was on a boat/truck headed from New York to PA back to RI (where I am) and that he expects it will not be here until next week. We asked them to value my 2016 Volvo xc90 with 72,000 miles. I have offers of 22,200 at the moment. The Ford/Lincoln dealer I am buying the Aviator from said they could not go higher than 30k. I offer this info just as a gauge on how “not worried” they are about losing my deal. In case it is helpful to any of you contemplating negotiating your dealer down after all this wait.

 

[Jbeau27]

No, but my dealer did say my vehicle was on a boat/truck headed from New York to PA back to RI (where I am) and that he expects it will not be here until next week. We asked them to value my 2016 Volvo xc90 with 72,000 miles. I have offers of 22,200 at the moment. The Ford/Lincoln dealer I am buying the Aviator from said they could not go higher than 30k. I offer this info just as a gauge on how “not worried” they are about losing my deal. In case it is helpful to any of you contemplating negotiating your dealer down after all this wait.

Sorry - that should say 20 k.

 

[CGatian]

The dealer stock unit I have been following arrived at the dealer within the last few days (Built 9/12/2023 - never changed to Shipped). I called yesterday and it has a cracked windshield which they will replace. I asked the salesman to do a walk-around for any other damages and to run a diagnostics on it since I live an hour away from the dealer. He assured me the crack was the only problem. I'm wondering though if the crack occured during transit or from vandalism in the Chicago parking lot. As a side note the dealer is transitioning to a Ford only dealer probably due to the demands from Ford to invest $1,000,000 to support upcoming EV's.

 

[peterk9]

I don't quite understand the transitioning to Ford only. I'm guessing it's a Ford and Lincoln dealership? Both brands have EVs and that will include the Explorer.

Peter

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[APL Rep]

Hate to be the bearer of bad news but this affects some of the vehicles arriving now as well as ones that were built and already delivered between the time frame highlighted. Find the ‘bonus’ bolt replace the transmission. Chicago was kind enough to drop an extra one in there for us.

 

[Pioneer4x4]

Would only be GTs. That's the heavy duty transmission. And only 32 of those

 

[APL Rep]

Would only be GTs. That's the heavy duty transmission. And only 32 of those

I thought I mentioned it was only 32? Not sure what makes you think it’s only on GTs? One of the Black Labels we got in the other day is flagged for this. It’s not a GT. Another salesperson showed and sold it yesterday but we couldn’t deliver it. In service now.

 

[Pioneer4x4]

I thought I mentioned it was only 32? Not sure what makes you think it’s only on GTs? One of the Black Labels we got in the other day is flagged for this. It’s not a GT. Another salesperson showed and sold it yesterday but we couldn’t deliver it. In service now.

I said that because it mentions 10R80 transmission, isn't that only on GTs? (Actually 10R80-MHT or something) And all the other Explorers/Aviators get the 10R60.
But I guess it only mentions that in the correction about some insulator bolt.

But this makes it sound like it isn't something new, right?