My 2024 Nautilus has no wifi nor does it have google services

[Linconer]

Hello everyone,
Recently, I acquired a Lincoln Nautilus outside of the USA. The digital interface offers only a limited number of settings. Unfortunately, I'm unable to activate it through The Lincoln Way app, and reaching out to Lincoln USA has proven challenging without an account number.
Upon resetting the Digital Experience to factory settings, I notice momentarily the presence of icons for hotspot, SiriusXM, and Rejuvenate. However, they quickly disappear, leaving only a handful of settings and seemingly useless features.

How can I update to the version that influenced my purchasing decision? Every review I've watched on YouTube showcases a different version than the one installed in my car.

I disregarded the engine or power aspects and based my purchase decision solely on the car's technology features, but unfortunately, I didn't receive them as expected.

Thanks

Update: After doing some research, I discovered this webpage. From what I gathered, my country isn't listed as supported. However, I'm confident that the car has the necessary hardware and modem installed.There must be a way to activate the features.

 

[11MarkX]

Have you checked with your local dealer if they can install the proper software for USA? I'm thinking dealer should be able to do this. If they can't, then I'm afraid you might find that since your Nautilus isn't made for the US market, no dealer will want to work on it, even for mechanical repairs

From what I've read, the Nautilus's made in China for the USA market are made a little different than Nautilus's for the Asian market. Maybe the USA software and hardware are different? Today's infotainment systems are integrated with engine, emissions, privacy, etc and the US and China have different regulations on auto mfrs. IF dealer can't fix, then I think your best option is to return it and buy one for the country you live in.

If I'm wrong and you find a fix, please post so others can see it. Thanks.