Lincoln lowers fuel economy numbers for 2013/2014 MKZ hybrids -

The reason why FoMoCo did not install a spare tire and jack was to reduce weight for higher MPG---seems that didn't work! In addition to spending around $300 for a spare tire & jack, etc., our posted MPG was an "error"! Yesterday I hit 35 MPG with A/C on Max due to 110 Degree AZ heat. I'd rather have the 45 MPG vs a SMALL refund. I am wondering what effect this will have on the resale value??????


BEFORE purchasing my 2014 Navigator, I knew it had low MPG.
WHEN purchasing our 2014 MKZH, all the available information boosted 45 MPG.

I feel SCREWED on the purchase of the MKZH !!!! Not as advertised and they should be forced to take back the car!!!
 
I think they need to have an outside source check the MPG on the 2.0 MKZ. IMO I think the city and average MPG are off by around 5 mpg or so. We are lucky to get 21 MPG with the combined totals. This is with 2 different 2013 MKZs. The last 850 miles have given us around 21.4 mpg. That is under the stated "city only" MPG.
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My lifetime on Fuelly so far is 39MPG and I live in a colder climate, Washington. With auto start during winter for the little ones I know that eats up gas but what can you do. In a way the hybrid did impress us for a luxury car. It had more features that the its competitor the Lexus. I did my research and knew what to expect as far as hybrids go. Even the older Prius had claim of 60MPG+ which was later downgrade to 50s. If you purchased the car solely on the 45mpg claim then I can understand how you would feel disappointed. Hybrids are a new breed to some and need a special way of driving to get those numbers.
 
RE: "Hybrids are a new breed to some and need a special way of driving to get those numbers".

May I clearly state that our 1995 MGM, 1996 Town Car, 2007 Town Car and 2008 MGM gave us above the EPA MPG, therefore we ALREADY drive differently--no heavy foot and looking ahead for traffic conditions! We got an average of 27+ MPG in the SAME conditions that our 2014 MKZ Hybrid is giving 36.2 MPG. If FoMoCo had given the correct information, we would have kept our 2008 MGM.

I am sure that once "The Lawyers" get involved, the settlement offer will increase. I am also sure that the $1,050 refund check FoMoCo will issue will have a settlement statement on it---once cashed all future claims will be void.

Before I purchased our 2014 Navigator, I knew what the MPG it would deliver. No disappointment on that vehicle!
 
Igster said:
At 22k miles on my car I am at a steady 40.7 MPG...
Click to expand...

Is that a brag or compliant?

As we all know, MPG is dependent upon how you drive, traffic conditions and weather. 40.7 MPG is 4.3 MPG less than what was claimed, are you annoyed or just accepting that?

A 16% reduction on the claimed 45 EPA MPG by Lincoln has given the Company two black eyes! Based upon FoMoCo claims before our purchase, I was expecting to hit at 45 MPG due to how we drive, traffic conditions and weather. The refund of $1,050 is too little for the falsehood that many purchased their cars on.
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Mark, I knew going in that an advertised 45 mpg was not going to happen.... I am accepting it... compared to my last 4 cars that were Big German V-8s ... anything over 22 mpg is great...As far as what Ford advertised.. The are not the first to make false clams of MPG's and the last.. but at least the owned up to it...
 
I don't know that I ever expect to reach the EPA listed mileage. I don't think I ever have. My 2013 MKZ Hybrid has averaged 41.9 MPG so far - based on actual MPG, not the software. The high tank was 44.8 MPG (Mar 28), the low was 36.33 MPG (Feb 18). Most tanks in the warm season (MAR-NOV) were in the 41-42-43 MPG range. Most tanks in the cold season (DEC-FEB) were in the 38-39-40 range. In Georgia, cold is not really cold, but this winter (particularly February) was a killer.

For me, I bought the car for the luxury and styling aspects. The Hybrid option (which did not cost more than the EcoBoost and was significantly less than the 3.7) was an extra added no cost feature. I, for one, am thrilled at a check for $1,000 - and would happily sign a legal release. In fact, I am so happy with my MKZ, I am looking at the MKC Ecoboost as my second vehicle.
 
I'm with you MKZ_GA. I am also on the Fusion Hybrid forums, where a lot of members report ABOVE the EPA numbers for the Fusion and MKZ. Then there are those that report BELOW the numbers. The further below the EPA numbers, the more they whine and call Ford a big liar. As the window sticker states, the numbers depend on many factors. I never expected to see the EPA numbers. In my case, living in Texas, I have to have the A/C on a lot during the spring and summer months, have the heat on during the winter months, and drive 75 mph on the freeway every day. All of these factors add up to my having never gotten a 45 mpg tank of gas in the Z. At the moment I am averaging 37 mpg. To me, that is a fantastic number... almost DOUBLE what my Sport Trac gets on a good day! :)
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We have always gotten above the EPA MPG in ANY car we ever owned. Our Panther base cars got 27+ MPG! We purchased the 2014 MKZ Hybrid based upon EPA MPG & boosted Dealership claims. Our 2014 Navigator MPG is slightly above the advertised MPG. Our 2014 MKZ Hybrid is 16% below the advertised EPA MPG under the same operating conditions.

Now that Lincoln admits an "error" and dropped the EPA MPG 16%, many owners will not be happy while others are THRILLED being paid off with a $1,050 payment. They fail to understand resale value has taken a hit--just wait until the day arrives that they attempt to resell it. I feel a 16% payment would be more in line with the value hit.

Then there are those that might label me as WHINER, so I guess THOSE people never raise an issue on anything they purchased. OR they are employees of a Public Relations Firm or FoMoCo planting responses. Their motto---place the blame on the complainer! Just admit that "The Lincoln Motor Company" screwed up and stop making excuses for them!

Would we have considered a non Hybrid MKZ if we had known about this problem? YES!
 
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I understand your frustration but it's hard to believe you bought a car based on the EPA MPG. If that was the case you could have bought a Prius if you wanted a hybrid or even a Leaf. There are lots of cars with better EPA MPG that you could have chosen. The cars that you listed seems to be all non-hybrid. Like I said earlier hybrids takes a different driving skill if you want to get good MPG. The tips you listed are great but there are better tips for driving in a hybrid. Look up hypermiling if you wanted great MPG. I for one if not most purchased the car based on looks, styling, entry level luxury vs the competitor, and price. Like some have said for example MKZ_GA he bought it because there was no additional charge for the hybrid. Did you take that into consideration as well? Most hybrid models will cost you maybe $3-5k more. Just saying....

Also you could have done more research on the validity of MPG claims. Could check fuelly to see what other drivers are getting as far as mpg in their area and possibly message them. I just think you didn't research enough. I research and read forums for almost 6 months before I made a commitment. It was the right choice for me. I'm sorry you felt cheated. I hope you find some resolution and give us some updates for others with similar dissatisfactions.


mark95man said:
We have always gotten above the EPA MPG in ANY car we ever owned. Our Panther base cars got 27+ MPG! We purchased the 2014 MKZ Hybrid based upon EPA MPG & boosted Dealership claims. Our 2014 Navigator MPG is slightly above the advertised MPG. Our 2014 MKZ Hybrid is 16% below the advertised EPA MPG under the same operating conditions.

Now that Lincoln admits an "error" and dropped the EPA MPG 16%, many owners will not be happy while others are THRILLED being paid off with a $1,050 payment. They fail to understand resale value has taken a hit--just wait until the day arrives that they attempt to resell it. I feel a 16% payment would be more in line with the value hit.

Then there are those that might label me as WHINER, so I guess THOSE people never raise an issue on anything they purchased. OR they are employees of a Public Relations Firm or FoMoCo planting responses. Their motto---place the blame on the complainer! Just admit that "The Lincoln Motor Company" screwed up and stop making excuses for them!

Would we have considered a non Hybrid MKZ if we had known about this problem? YES!
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Posted by Serraph: "I understand your frustration but it's hard to believe you bought a car based on the EPA MPG. If that was the case you could have bought a Prius if you wanted a hybrid or even a Leaf. There are lots of cars with better EPA MPG that you could have chosen. The cars that you listed seems to be all non-hybrid. Like I said earlier hybrids takes a different driving skill if you want to get good MPG. The tips you listed are great but there are better tips for driving in a hybrid. Look up hypermiling if you wanted great MPG. I for one if not most purchased the car based on looks, styling, entry level luxury vs the competitor, and price. Like some have said for example MKZ_GA he bought it because there was no additional charge for the hybrid. Did you take that into consideration as well? Most hybrid models will cost you maybe $3-5k more. Just saying...."

Also you could have done more research on the validity of MPG claims. Could check fuelly to see what other drivers are getting as far as mpg in their area and possibly message them. I just think you didn't research enough. I research and read forums for almost 6 months before I made a commitment. It was the right choice for me. I'm sorry you felt cheated. I hope you find some resolution and give us some updates for others with similar dissatisfactions."


Great job Serraph placing the total blame on me. Enjoy your $1,050 and the reduced value of your MKZH! As to the driving skill issue you keep raising, even the Dealership said we should get above 45 MPG due to our driving skills. Yes, the hybrid model was chosen due to the highly advertised no additional charge for the 45 EPA MPG hybrid.

As I get deeper into this issue, when was The Lincoln Motor Company served with the class action lawsuit on this issue? Answer: last year on the 2013 MKZ Hybrid, so they knew there was an issue. They did their research to attempt to save themselves, but eventually had to issue their 6/13/2014 notice. RESTATEMENT: Lincoln knew before our purchase, if they were HONEST, the sale would not have taken place. That 6/13/2014 notice just didn't happen as it took time for approval before being released.

As I've stated before:
Then there are those that might label me as WHINER, so I guess THOSE people never raise an issue on anything they purchased. OR they are employees of a Public Relations Firm or FoMoCo planting responses. Their motto---place the blame on the complainer! Just admit that "The Lincoln Motor Company" screwed up and stop making excuses for them or blaming others!
 
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Driving a 2012 and was averaging 38-39 mpg overall but switched to 100% gas about 6 months ago, now pushing 41.8 mpg with perhaps 75% city around town driving. In this regard the 2012 mpg was overstated as well since I never got what they stated until I switched to the 100% gas. It seems I have to drive at least 10 miles to maintain that mpg though, very short trips, especially cold starts and I would be down in the low to mid 30s
 
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