Forgot Backup Passcode, can't get recovery to work

[YMark]

Has anyone successfully recovered their backup passcode for their Nautilus. Dumbo me can't remember what I used for my wife's 2025 Nautilus. The recovery procedure on Lincoln's site doesn't seem to work, or I'm not doing it correctly. This is the procedure:

Recovering Your Backup Start Passcode​

1. Safely enter your vehicle.
   
   Note: Avoid pressing the start button until directed to do so.
2. Slowly pump your vehicle's brakes to wake the SYNC screen.
3. Push down and hold the brake for a few seconds.
4. Release the brake and wait 15 seconds.
5. Push down and hold the brake pedal, push the start button, then release the brake pedal.

Within 1-2 minutes, your SYNC screen should display the Backup Start Passcode screen.

If you experience any issues, contact the Lincoln Client Relationship Center at 1-800-521-4140, or by selecting Live Chat at the bottom right of lincoln.com/support.

Short of me calling Lincoln, has anyone executed the above steps successfully? Thanks a bunch.