Easy Exit, Not So Easy Entry

[Fuzzy John]

The on screen info for Easy Exit and Entry says that the seat will move back when turning the ignition off and the seat will move back to the saved position when turning the ignition on. The steering wheel is not mentioned.
On my 24 Nautilus, non-hybrid, the steering wheel also moves (just makes sense). However, both steering wheel and seat move to the saved position when I open the door, not when I turn the ignition on.
I do not yet have the 24B54 update done.

 

[JMAB]

The on screen info for Easy Exit and Entry says that the seat will move back when turning the ignition off and the seat will move back to the saved position when turning the ignition on. The steering wheel is not mentioned.
On my 24 Nautilus, non-hybrid, the steering wheel also moves (just makes sense). However, both steering wheel and seat move to the saved position when I open the door, not when I turn the ignition on.
I do not yet have the 24B54 update done.

Sadly, 24B54 does not address or resolve the EEE bug. The only way around it for now is to unlink the FOB from your Profile. Been complaining to Concierge about this bug since my first Hybrid delivery in February.

 

[gooberpeas0911]

And supposedly a fix coming soon. Allegedly. Hopefully.

 

[angore]

And supposedly a fix coming soon. Allegedly. Hopefully.

Yeah, was 3Q now 4Q. Is it that hard to fix.

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[RAB]

As was mentioned, until they fix the bug you can keep the Easy Entry/Exit seat position from moving forward too soon by unlinking the key in "Settings > Profile > Unlink Key."

In my experience nothing else changes and the car remembers the last used profile. If you have more than one driver/profile then you can use the memory buttons on the door to tell the car who is driving since it won't recognize the different key fobs after unlinking.

 

[RussW]

I unlinked my profile from Fob and the Easy Entry Exit works like a charm. And I don’t mind pressing the physical door memory button if someone else drives my car. A minor inconvenience but the seat and wheel moving is much better.

 

[Fuzzy John]

I unlinked my profile from Fob and the Easy Entry Exit works like a charm. And I don’t mind pressing the physical door memory button if someone else drives my car. A minor inconvenience but the seat and wheel moving is much better.

Sorry for a dumb question, but how do you unlink the profile from the fob? When I go to Profile I only see Link.

 

[markfm]

Sorry for a dumb question, but how do you unlink the profile from the fob? When I go to Profile I only see Link.

Check post 1 of this thread, the SSM description, the sentence starting "In the interim...": Special Service Message 53064 - 2024 Nautilus - Driver Seat And Steering Column Not Moving To Easy Entry Position After Setting Up A Client Profile

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[Fuzzy John]

Check post 1 of this thread, the SSM description, the sentence starting "In the interim...": Special Service Message 53064 - 2024 Nautilus - Driver Seat And Steering Column Not Moving To Easy Entry Position After Setting Up A Client Profile

This is interesting. That is where I went earlier to unlink the fob from the profile and there it looked like I can only Link, not Unlink. In other words, it looked like there was no fob linked to my profile. I have not checked, but I am sure that my second fob was not linked by the dealer after the sale. Nobody uses that and it just sits in my drawer.
Anyway, I linked the fob I use, then unlinked it and now the seat and steering wheel do not move when I open the door.
I hate these software glitches.

 

[angore]

For me it seems to be linked to the last used memory setting so if my wife drives with her memory setting it is confused (often doing nothing) unless I push 1 and then it starts working as expected.

It does work like a charm until the memory settings are used.

 

[Naughty]

For me it seems to be linked to the last used memory setting so if my wife drives with her memory setting it is confused (often doing nothing) unless I push 1 and then it starts working as expected.

It does work like a charm until the memory settings are used.

Ours has had the infortainment update and everything works fine. I have been afraid to even try and use the memory buttons on the door as that used to cause all kinds of problems before. The steering wheel and seat move before we enter the car and I drive with my seat all the way back anyway. My wife moves her seat manually, and considering that everything has worked great since the update, we don't want to upset that.