Thanks for your advise. I actually ordered this vehicle and it is equipped exactly the way that I wanted it to be (color, interior color, heavy duty towing package, 4x4, etc.). Lincoln representative has already offered to exchange the vehicle for a “like” vehicle, but no guarantee of color, interior color, etc. I still have time remaining for Lincoln to acknowledge and correct this problem before I get serious about contacting a “lemon law” attorney. Meanwhile, I will either have the vehicle towed to the dealer or I will take my battery in for an exchange if the car won’t start. I will do this as many times as I have to until Ford/Lincoln recognizes the problem and comes up with a fix. When I get tired of doing this, then I might sue them. Hoping that they will get tired of replacing defective batteries and fix the root cause problem before I decide to pursue legal action. Otherwise, I do love the vehicle even though it is a PITA with this problem. BTW, this problem is not unique to my vehicle as evidenced by numerous other folks describing the same issue on this forum (see “clicking noise” topic). I only hope that someone at Lincoln gives a shoot about reading this forum.
Hi turbopropdude. I was not pushing you to pursue the Lemon Law at this point, if you do not wish to. However, since you stated in your first post..."as I feel that I’m only left with the option of troubleshooting the problem myself as the dealer could not identify and correct the problem after having the vehicle in their shop for 43 days.", I felt it was important to let you know about your other options, since troubleshooting a problem like this on your own (which a Dealer was not able to troubleshoot, hands on, in 43 days) will be difficult, at best.
So just a little information which may or may not help as you move forward:
1- If you decide to pursue a manufacturer buyback,
you can factory order a new vehicle again for your replacement. All you need to do is inform them that is what you wish to do.
2- You do not need a "Lemon Law attorney", or the costs of that attorney, in order to pursue a BBB AutoLine Arbitration and/or Lemon Law buyback (if it gets to that point).
3- Being a long time member here, I am very familiar with the "clicking noise" situation, and did not infer/was not inferring this problem is "unique" to your vehicle. However, every case may be/is unique, so all we can do is handle yours as its own unique case and move forward from there.
4- You will get more accomplished by dealing directly with your Dealership and Lincoln than by hoping "...someone at Lincoln gives a shoot about reading this forum". This forum is a Lincoln enthusiast forum. It is not run by Lincoln. And while some Lincoln employee or another may view the forums once in a while, it is doubtful that Lincoln officially and directly monitors this forum for content, problems etc.
Just trying to help you focus on the best way to find a solution.
Keep us updated and good luck.
