Deep Sleep Mode.

[Minimina08]

My Corsair is in constant deep sleep mode. Had it serviced no issues found. After talking with dealership and Lincoln it seems I don't drive enough? Suggested option is trickle down charger. I don't want a car you have to plug in. I am upset with this issue. Any one have any other suggestions. I feel I should have been told this since I don't put many miles on my vehicle. I love the Corsair, but now what do I do?

 

[bbf2530]

My Corsair is in constant deep sleep mode. Had it serviced no issues found. After talking with dealership and Lincoln it seems I don't drive enough? Suggested option is trickle down charger. I don't want a car you have to plug in. I am upset with this issue. Any one have any other suggestions. I feel I should have been told this since I don't put many miles on my vehicle. I love the Corsair, but now what do I do?

Hi Mimimina. It seems there are an unusual number of Corsair owners with this issue.

See the video by "Ericdkollar" in this thread, where he feels he has narrowed it down to a electrical drain issue in the "IPC" (instrument panel cluster): MKC Battery

Out of curiosity, just how often are you driving lately? Only very short trips and perhaps less than once or twice a week? Or more often than that?
Also...for the times your Corsair does go into "Battery Saver Mode", have you tried to note how long it has been since it was last driven? A day? Two days? A week etc.?

Let us know who you make out and good luck.

 

[Minimina08]

Hi Mimimina. It seems there are an unusual number of Corsair owners with this issue.

See the video by "Ericdkollar" in this thread, where he feels he has narrowed it down to a electrical drain issue in the "IPC" (instrument panel cluster): MKC Battery

Out of curiosity, just how often are you driving lately? Only very short trips and perhaps less than once or twice a week? Or more often than that?
Also...for the times your Corsair does go into "Battery Saver Mode", have you tried to note how long it has been since it was last driven? A day? Two days? A week etc.?

Let us know who you make out and good luck.

Thank you for replying. I will warch the video. I only drive maybe once or twice a week on local errands. It is in sleep mode almost daily. That is my issue apparantly I don't drive enough?

 

[bbf2530]

Thank you for replying. I will warch the video. I only drive maybe once or twice a week on local errands. It is in sleep mode almost daily. That is my issue apparantly I don't drive enough?

Hi minimina. Blind Internet diagnosis is iffy at best. That being said...Yes, if you are only driving once or twice a week on local errands, that may be part of the issue. Emphasis on "may".

However, it does seem there is an extraordinary battery issue with a good number of Corsairs. What is the root cause of your problem is impossible to determine over the Internet.

Therefore, if your battery goes dead again (or seems to be extremely weak), I would still recommend you bring this to the attention of the Service Department of your Lincoln Dealership again. And try a second Dealership if necessary. And contact Lincoln Concierge again, if necessary. And keep doing so (politely, of course), until the root cause is determined and corrected.

Keep us updated and good luck.

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[Corsart]

When you say it is in "deep sleep" mode, other than that admittedly ominous message, are there any symptoms? Is the battery actually dead? Will she start up right away?

"Deep sleep" is (unnecessary and somewhat misleading) ) fancy speak for energy conservation, it's an automatic mode to conserve electricity by powering down non essential drains. It does not necessarily mean the car is disabled, which is perhaps why the service dept. informed you there was no issue upon their inspection.

If you drive infrequently (less than weekly), or for trips less than about 10 minutes, you might be seeing this message bc the car's diagnostic circuitry has correctly identified the drain and subsequent lowering of available amps. If she starts up right away and there are no other issues, then in your case, this can be tolerated, or you can attach a trickle charger. As Syl mentioned elsewhere, you can also keep your fob a good distance from the car, as the car senses the fob and goes into an amp using "Alert" mode, even intermittently.

 

[Minimina08]

Hi minimina. Blind Internet diagnosis is iffy at best. That being said...Yes, if you are only driving once or twice a week on local errands, that may be part of the issue. Emphasis on "may".

However, it does seem there is an extraordinary battery issue with a good number of Corsairs. What is the root cause of your problem is impossible to determine over the Internet.

Therefore, if your battery goes dead again (or seems to be extremely weak), I would still recommend you bring this to the attention of the Service Department of your Lincoln Dealership again. And try a second Dealership if necessary. And contact Lincoln Concierge again, if necessary. And keep doing so (politely, of course), until the root cause is determined and corrected.

Keep us updated and good luck.

Thank you I will keep updates on this issue.

 

[G-324240]

I have been in the same boat with my corsair. Im on battery number 3. And I do drive it often. The dealer told me the same thing about a trickle charger. I didnt spend all that money on a car i need to plug in at night. If that were the case I would have bought and electric car. Dont let the dealer blame you for something wrong with the vehicle.

 

[2DS]

I am having the same issue with my corsair. Exactly the same on what the dealer said and everything. I do drive my corsair though. So far my car is on its 3rd battery and they cannot find a fix. It sucks to hear I am not alone with this issue. I have been to 2 different dealers about this. Call lincoln about a buyback or your lemon law options. Theres no reason to put a brand new vehicle on a charger in order for it to function properly.

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[Minimina08]

I am having the same issue with my corsair. Exactly the same on what the dealer said and everything. I do drive my corsair though. So far my car is on its 3rd battery and they cannot find a fix. It sucks to hear I am not alone with this issue. I have been to 2 different dealers about this. Call lincoln about a buyback or your lemon law options. Theres no reason to put a brand new vehicle on a charger in order for it to function properly.

Called the dealership manager last week to discuss issue. He still has not called me back? If my business had customer service like this we would be out of business!

 

[2DS]

Like I said with mine. 3rd battery so far, replaced the acm module, lincoln reprogrammed the software because they said that might be the problem. Still no fix. I keep getting random error messages that the pre collision is off, hill start assist is off and to service the advancetrac. Touch screen panel doesnt work from time to time. But when I take it to the dealer they say there is no codes. Very frustrating

 

[Paul/Patti]

I am in the same boat with my 2020 Continental constantly going into sleep mode and not able to start totally dead. Only have 6901 miles on the car. Herb Chambers in Ma the worst Customer Service that I have experienced on 42 years. No call backs had to go to Cadillac for first oil change.

 

[G-576897]

Same problem with my Lincoln Aviator.

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[bbf2530]

I am in the same boat with my 2020 Continental constantly going into sleep mode and not able to start totally dead. Only have 6901 miles on the car. Herb Chambers in Ma the worst Customer Service that I have experienced on 42 years. No call backs had to go to Cadillac for first oil change.

Same problem with my Lincoln Aviator.

Hi gang. The "Sleep Mode' warnings can be completely normal, according to the many factors previously mentioned in the many threads about this (and in our Owner Manuals). This is especially true now that many of us are driving far less and less often. The longer a car sits unused, the weaker the battery will become. And short drives or idling do not help charge the battery much, if at all. Add to this the colder weather of winter, and these warnings are going to occur more often.

Therefore, have your batteries professionally load tested. Not an old fashioned battery meter/test, but a modern load test. Does not matter if the battery is 1 month, 6 months or 2 years old, have it tested.

If the battery tests good (again, a proper load test), then there may be a parasitic draw that will need to be properly diagnosed and corrected by your Dealer.

Assuming your vehicles are still within the 4 year/50,000 mile New Vehicle Warranties, any issues would be covered under warranty.

If outside the New Vehicle Warranty, there are usually coupons for a free battery test available on the Ford Owner and Lincoln Owner websites. Also on many individual Dealer websites.

Let us know how you make out and good luck.

 

[G-151129]

My Corsair is in constant deep sleep mode. Had it serviced no issues found. After talking with dealership and Lincoln it seems I don't drive enough? Suggested option is trickle down charger. I don't want a car you have to plug in. I am upset with this issue. Any one have any other suggestions. I feel I should have been told this since I don't put many miles on my vehicle. I love the Corsair, but now what do I do?

I drive DAILY and mine does the same thing. I made it home last night after 10p and I received a notification at 530a stating that my car is in a deep sleep. This is the second time this has happened to me (first time in January and again now)

 

[bbf2530]

I drive DAILY and mine does the same thing. I made it home last night after 10p and I received a notification at 530a stating that my car is in a deep sleep. This is the second time this has happened to me (first time in January and again now)

Hi G-15. In cases like this it is most often (but not always) a failing/failed battery.

More information may help. What model year (MKC or Corsair) and how old is the battery? Is it the original factory battery? Are you the original owner?
It is not like the "old days"...3-4 years is what we can expect from a battery in a modern vehicle, due to heavy electronic/electrical/computer loads. And batteries can and do fail earlier. It happens.

Of course there are other factors, such as ambient temps (cold weather effects on the battery), how far you are driving etc. Daily driving does not matter if it is predominantly very short trips (short trips do little to charge the battery). Most of this is explained in our Owner Manualssection concerning Deep Sleep and Battery Saver modes.

So if it keeps occurring, it is a good sign your battery may need replacing. If you are still within the 4 year/50,000 mile New Vehicle Warranty, the battery will be replaced under warranty.

Let us know how you make out and good luck.

 

[jdaniel6972]

Hi gang. The "Sleep Mode' warnings can be completely normal, according to the many factors previously mentioned in the many threads about this (and in our Owner Manuals). This is especially true now that many of us are driving far less and less often. The longer a car sits unused, the weaker the battery will become. And short drives or idling do not help charge the battery much, if at all. Add to this the colder weather of winter, and these warnings are going to occur more often.

Therefore, have your batteries professionally load tested. Not an old fashioned battery meter/test, but a modern load test. Does not matter if the battery is 1 month, 6 months or 2 years old, have it tested.

If the battery tests good (again, a proper load test), then there may be a parasitic draw that will need to be properly diagnosed and corrected by your Dealer.

Assuming your vehicles are still within the 4 year/50,000 mile New Vehicle Warranties, any issues would be covered under warranty.

If outside the New Vehicle Warranty, there are usually coupons for a free battery test available on the Ford Owner and Lincoln Owner websites. Also on many individual Dealer websites.

Let us know how you make out and good luck.

I have the same problem with my Lincoln Mkc. There is no fix! You literally have to drive your vehicle at least once every 14 days, or the vehicle will go into "deep sleep mode"! Very stupid feature!!! Not convenient for people who travel a lot, that's for sure!

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[bbf2530]

I have the same problem with my Lincoln Mkc. There is no fix! You literally have to drive your vehicle at least once every 14 days, or the vehicle will go into "deep sleep mode"! Very stupid feature!!! Not convenient for people who travel a lot, that's for sure!

Hi jdaniel. There is no "fix' needed. Nothing is broken. If a vehicle is not driven for 14 days, "Deep Sleep Mode" is activated to help save the battery from going dead. It simply shuts down certain ancillary features, such as the ability to check vehicle location, tire pressures/oil life etc. via LincolnWay app. Would owners prefer the battery dies, just so they can check vehicle location, oil life/tire pressure on their phone while they are away? Would coming back to a dead battery be better?

Unfortunately, many owners do not fully understand what "Deep Sleep Mode" actually is. In most cases, all deep sleep mode does is save your battery from going dead when the vehicle is not used for a long period of time.

Other than that, there are no important features lost until we can get out to our vehicle and start it.

Some owners don't seem to understand that our vehicles going into "Deep Sleep Mode" is not a defect or flaw. It is a battery saving feature. For vehicles with both healthy and weak batteries.

Good luck.

 

[kingdre]

Hi jdaniel. There is no "fix' is needed. Nothing is broken. If a vehicle is not driven for 14 days, "Deep Sleep Mode" is activated to help save the battery from going dead. It simply shuts down certain ancillary features, such as the ability to check vehicle location, tire pressures/oil life etc. via LincolnWay app. Would owners prefer the battery dies, just so they can check vehicle location, oil life/tire pressure on their phone while they are away? Would coming back to a dead battery be better?

Unfortunately, many owners do not fully understand what "Deep Sleep Mode" actually is. In most cases, all deep sleep mode does is save your battery from going dead when the vehicle is not used for a long period of time.

Other than that, there are no important features lost until we can get out to our vehicle and start it.

Some owners don't seem to understand that our vehicles going into "Deep Sleep Mode" is not a defect or flaw. It is a battery saving feature. For vehicles with both healthy and weak batteries.

Good luck.

This is why reading for comprehension is FUNDAMENTAL and very important. I know folks dont 'want' to plug up a new car, but if you dont DRIVE it, which is the purpose of having a car, then deal with the message. Its DESIGNED that way. driving daily for 2 miles doesnt count. I find that 20 miles RT is good. So just go for a drive one a week. its a good way to clear ya mind too. Try another grocery store. Go to a different mall. Its not rocket science.

 

[silverydragon72]

Also if you vehicle is more loaded this seems to occur more often. Good example is it often comes up on the aviator I have as well as we don't go on long trips. Most of them are within the EV battery range and we have the air suspension which makes it consume even more as it has auto lowering for things like unloading the trunk and such. Never had an issue starting it or doing anything else with it and per talking to the dealer on mine its pretty normal if you use mostly the ev only.

 

[Black Label]

Some of these replies must be satire. I mean, we are talking about vehicles that you can start remotely. Apparently the forum is loaded with folks who travel for more than 14 days at a time frequently.

Here’s a thought. Start your vehicle and/or schedule starts so the vehicle doesn’t go I. To the stupid deep sleep. If no remote start, then realize what bbf said and this is saving your battery. Why should Lincoln hold your hand?

This is not hard.