Sounds like someone bought a leftover 2021
active glide not installed in my new black label
- Thread starter htsmd
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GrussGott
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Hopefully not a dumb question, but are you sure you have a 2022 model? With the new headlights and rear design? You've probably already validated this, but just in case not, because sounds suspiciously like a 2021 model and I"ve seen this happen to others.
It's a 2022.
IMHO, owners have not performed a more detailed analysis of how AutoGlide works (not works). The reason I was so taken aback, I believe, was because I had been driving my wife's Genesis GV70 for 6 months - and was shocked at how poorly a similar feature was performing in my new Nav'. I was used to it staying perfectly centered in its lane, changing lanes when the turn signal was invoked, lasting without warning for longer periods, and frankly working like level 2 autonomy should.
My dealer has been super - they are forwarding my observations to the regional rep and waiting for a response. I plan to post that when it's received.
IMHO, owners have not performed a more detailed analysis of how AutoGlide works (not works). The reason I was so taken aback, I believe, was because I had been driving my wife's Genesis GV70 for 6 months - and was shocked at how poorly a similar feature was performing in my new Nav'. I was used to it staying perfectly centered in its lane, changing lanes when the turn signal was invoked, lasting without warning for longer periods, and frankly working like level 2 autonomy should.
My dealer has been super - they are forwarding my observations to the regional rep and waiting for a response. I plan to post that when it's received.
Hi gang. Generally speaking, there is much confusion as to what the autonomous driving levels actually mean. Level 2 autonomy is not actually "hands off" driving. However, reading up on the descriptions might help: Levels of Autonomous Driving, Explained
Yes, we can take our hands off the wheel for short periods of time and the particular automakers programming will eventually warn us to put them back on at various intervals. Some shorter, some longer. But those intervals are set according to the automakers in-house decisions (often concerning liability).
And liability comes ito play becasue of the less intelligent owners out there, who will take their hands off the wheel and read the newspaper, turn around and chat with their backseat passengers, close theri eytes, take a nap, etc. etc. But bottom line is that Level 2 autonomy is not hands off driving, despite some erroneous references to it being so in the geeneral public and even press.
Now, that being said, and now referring to the particular issues you feel you have, "htsmd"...It is entirely possible your particula vehicle has a glitch and the feature is not working correctly. So hopefully your Lincoln Dealer wil be able to diagnose any issues and correct them.
Let us know how you make out and good luck.
Yes, we can take our hands off the wheel for short periods of time and the particular automakers programming will eventually warn us to put them back on at various intervals. Some shorter, some longer. But those intervals are set according to the automakers in-house decisions (often concerning liability).
And liability comes ito play becasue of the less intelligent owners out there, who will take their hands off the wheel and read the newspaper, turn around and chat with their backseat passengers, close theri eytes, take a nap, etc. etc. But bottom line is that Level 2 autonomy is not hands off driving, despite some erroneous references to it being so in the geeneral public and even press.
Now, that being said, and now referring to the particular issues you feel you have, "htsmd"...It is entirely possible your particula vehicle has a glitch and the feature is not working correctly. So hopefully your Lincoln Dealer wil be able to diagnose any issues and correct them.
Let us know how you make out and good luck.
Apparently, he is having issues with connectivity wherever he lives/drives. The Lincoln site does say that connectivity and signal strength can affect its operation. So, if he is unable to use it based on that, well, it probably doesn't matter if the dealer finds and fixes a glitch. He has already listed the vehicle for sale, so it sounds like there is no interest in trying to resolve any possible issues, even though he seems to really like the vehicle otherwise.
I always wonder what someone thinks he will get from another automaker that will be superior. His Genesis is, apparently, superior to Lincoln's ActiveGlide.
For me, I wonder what the point is. It is one thing to ask if others are having the same experience. I asked a lot of questions over a period of many months with my 2020 to determine that it was, in fact, not functioning properly. But to come in and say you drove a very brief period of time and AG is, initially, not installed, then, it is installed but just doesn't work. Well, which is it? Is it there or not? To start the thread with, "WTF?", makes me less inclined to think the facts are being given correctly.
Anyway, good luck to the poster. Hope he finds the perfect autonomous vehicle.
Thanks for your comments and they are important to note and spot on.
I suspect you are most correct about Lincoln's concerns regarding liability for misuse, but IMO it is so restrictive that their software is currently of very limited use.
Recently read an article (in Ford Authority) that Nav' sales for 1st qtr are down a stunning 56%! Could it have anything to do with driving assistance software? I dunno. I know there's a chip shortage, but it didn't hurt cadillac sales. I can tell you that I think the Nav is far and away the best value in this full sized market by the big 5, but I haven't had the chance to try the autonomous driving software in Jeep, GM, Lexus, Nissan - so it's not totally fair to bash Lincoln ActiveGlide - (but it's still awful...)
I'm pretty sure my dealer will have mine in next week, and I'd bet money there is nothing wrong with it. We'll see and I will post regarding both the comments from regional and local dealer eval.
Here's the link to the article mentioned above:
I suspect you are most correct about Lincoln's concerns regarding liability for misuse, but IMO it is so restrictive that their software is currently of very limited use.
Recently read an article (in Ford Authority) that Nav' sales for 1st qtr are down a stunning 56%! Could it have anything to do with driving assistance software? I dunno. I know there's a chip shortage, but it didn't hurt cadillac sales. I can tell you that I think the Nav is far and away the best value in this full sized market by the big 5, but I haven't had the chance to try the autonomous driving software in Jeep, GM, Lexus, Nissan - so it's not totally fair to bash Lincoln ActiveGlide - (but it's still awful...)
I'm pretty sure my dealer will have mine in next week, and I'd bet money there is nothing wrong with it. We'll see and I will post regarding both the comments from regional and local dealer eval.
Here's the link to the article mentioned above:
HI BL. Yes. I probably should have made it clearer that my post was meant as general information concerning descriptions of the various levels of autonomous driving, and not aimed at the OP.
In this case, I am only trying to provide information about the levels, in order to dispel some erroneous ideas about how/what Level 2 (and other) autonomous driving systems are classified.
And yes, you are correct that various auto manufacturers systems will operate with slight variations, within the autonomous driving classification levels. And in addition, improvements can be made to Lincoln/Ford's system through OTA updates with SYNC 4 vehicles. Again, general information which may not apply to this particular instance/discussion.
Hope that makes my reply clearer. Or the reason for it.
Good luck my friend.
Hi htsmd. Thanks for understanding I was only trying to help.
Concerning sales: Chip and other commodity shortages (it's not only computer chips) affect various automakers and even models within an automakers lineup, very differently. Just one example: In some cases, something as simple as the color of the interior leather is causing delays due to commodity shortages.
In the case of Navigator sales...Sales are not down due to the "driving assistance software" , since to be honest, many owners would not know the difference. Unfortunately most owners are not as interested in and/or in tune to their vehicles as the average automotive forum member is.
And that is not a knock at people. We all have our priorities in life, and not everyone is a car nut like some of us.
Hope you can get your Navigator working to your liking and good luck.
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Your sales manager does not know what he is talking about.Active glide works great as soon as you have engaged your cruise. It does prompt you to put hands on wheel when you go around curves. The other main thing is and maybe you educate your sales manager is you have to activate it on you Lincoln app. Remember it does not activate on every highway but the major highways it does work and works excellent
All due respect, I am pretty well versed in ActiveGlide and Lane Centering, which are different, but related.
ActiveGlide works great around curves, etc., but requires a sufficient cellular signal in my experience, on registered interstate highways.
In the site I have posted before, it states that Lincoln Connect is required, AND availability of cellular connectivity:
Requires Lincoln Connect activation through the Lincoln Way® App (see Lincoln Way Terms for details) and a Lincoln Way® Member Account. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
ActiveGlide works great around curves, etc., but requires a sufficient cellular signal in my experience, on registered interstate highways.
In the site I have posted before, it states that Lincoln Connect is required, AND availability of cellular connectivity:
Requires Lincoln Connect activation through the Lincoln Way® App (see Lincoln Way Terms for details) and a Lincoln Way® Member Account. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Hi htsmd. I looked in the Navigator Owners Manual through the ActiveGlide section and was unable to find that quote about requiring LincolnConnect activation through LincolnWay etc...in relation to ActiveGlide.
It is certainly possible I missed it, so would you please give us a page number/section where you found/copied and pasted that from.
Good luck.
Good morning to all, I found this page in the Lincoln support site, after a google search. Since the owners manual is no longer printed but in electronic form, I have been searching for various topics rather than use the owners manual like in the old days of paper. Here is the link.
https://www.lincoln.com/support/how...-assist-features/what-is-lincoln-activeglide/
https://www.lincoln.com/support/how...-assist-features/what-is-lincoln-activeglide/
Been doing some thinking about this (always dangerous, for me) and I think it may be that one could get away without using AT&T wifi hotspot service. Further digging/thinking suggests, to me, that it's the Lincoln Connect through Lincoln Way that may be sufficient.
However, and my dealer pointed this out, there is something about using cellular wifi hotspot in your vehicle that can get you a cellular signal when there is absolutely no signal on your smartphone or other devices. And, when you don't live in/near a metro area, cell signals are a joke. With more driving under my belt, I am noticing the same stretches of I-65 when my hands free driving drops out and I am back to Lane Centering and jogging the steering wheel every 15 seconds. I believe this to be evidence of a requirement for a stronger minimal signal, which most people have all the time because they live near larger cities, and since I am in a rural area, I might not have it enough to use if I weren't hooked up with AT&T on board.
I don't know why they chose cellular over satellite. And I wonder if other manufacturers are using satellite signals, which are more constant. Above my pay grade.
Can't back up any of this post. Pure conjecture based on my reading, discussions with dealer, and online reading on Lincoln.com
However, and my dealer pointed this out, there is something about using cellular wifi hotspot in your vehicle that can get you a cellular signal when there is absolutely no signal on your smartphone or other devices. And, when you don't live in/near a metro area, cell signals are a joke. With more driving under my belt, I am noticing the same stretches of I-65 when my hands free driving drops out and I am back to Lane Centering and jogging the steering wheel every 15 seconds. I believe this to be evidence of a requirement for a stronger minimal signal, which most people have all the time because they live near larger cities, and since I am in a rural area, I might not have it enough to use if I weren't hooked up with AT&T on board.
I don't know why they chose cellular over satellite. And I wonder if other manufacturers are using satellite signals, which are more constant. Above my pay grade.
Can't back up any of this post. Pure conjecture based on my reading, discussions with dealer, and online reading on Lincoln.com
htsmd, you don't have to have the vehicle modem set up to work the active glide, but you have to have it set up in your lincoln phone app. This I know because I set mine up and it works and I don't have the vehicle modem on. You are correct it does drop once in a while and alerts you to put your hands back on the wheel. One thing I found that I create is when I put one hand at the top of the wheel the sensors don't like that and takes me out of glide. that is a bit annoying but it is a driving habit of mine I have to adjust to.
Thanks for your post Margo17. Me too.
Can't block the camera...
I have a free trial on AT&T right now, and am noting the exit #'s where my hands free drops out. When the trial runs out, I'm going to see if there is any change in my "drop outs" and make the decision whether to subscribe to the wifi or not.
Hate to bring this up, but in my GV70, the camera is hidden just under the top of the dash instrument panel. It "sees" over my hand on the wheel most of the time - great engineering. It doesn't have "hands free" feature, but the lane centering works better and longer between warnings than my Lincoln hands free. I read that Hyundai hired Bentley engineers when they began their development of this stuff, outa my league, but I'm guessin Bentley has it figured out...
I have my fingers crossed that Lincoln has updates planned. I already heard from my dealer that the lane change feature is in the works. Should hear sometime next week about other glitches that might be in the works to fix. Overall, the 2022 is really improved compared to my 2019, but not 40+ thousand dollars more, which was the balance after my trade. Since I mostly use my Nav' for longer drives, this feature is a deal breaker for me.
I would like to say that this thread has been a true pleasure. I have learned immensely, and find the posters to be a really knowledgeable and respectful bunch. Certainly has made me a fan!
Can't block the camera...
I have a free trial on AT&T right now, and am noting the exit #'s where my hands free drops out. When the trial runs out, I'm going to see if there is any change in my "drop outs" and make the decision whether to subscribe to the wifi or not.
Hate to bring this up, but in my GV70, the camera is hidden just under the top of the dash instrument panel. It "sees" over my hand on the wheel most of the time - great engineering. It doesn't have "hands free" feature, but the lane centering works better and longer between warnings than my Lincoln hands free. I read that Hyundai hired Bentley engineers when they began their development of this stuff, outa my league, but I'm guessin Bentley has it figured out...
I have my fingers crossed that Lincoln has updates planned. I already heard from my dealer that the lane change feature is in the works. Should hear sometime next week about other glitches that might be in the works to fix. Overall, the 2022 is really improved compared to my 2019, but not 40+ thousand dollars more, which was the balance after my trade. Since I mostly use my Nav' for longer drives, this feature is a deal breaker for me.
I would like to say that this thread has been a true pleasure. I have learned immensely, and find the posters to be a really knowledgeable and respectful bunch. Certainly has made me a fan!
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