2023 Navigator Reserve Rough Ride

When I posted earlier on this thread about switching to 20" wheels, with bigger sidewall tires, and how it improves ride and handling, I forgot to mention the air pressure. I run mine at 34 front and back. Went on a road trip recently with 5 people and a ton of luggage. Raised it up to 36. Rode and handled great. When it is just the wife and I, 34 is perfect with the 10 ply tires. Air pressure is very important on these big heavy trucks.
 
I can't even imagine. If I were to get a 2025 those 24's would be off of there so fast your head would spin. And they are unbelievably expensive also. After I took the 22's off mine, I checked on the price of them at the dealership to figure out how much to sell them for. If you had to replace one they were $1,800 each. EACH! Holy crap! It took me 8 months to sell them and the final selling price for all 4 was $2,400 and I was lucky to get that. Oh... and that was with the crappy Hankook tires with 3,100 miles still mounted on them. $8,500 worth of tires and wheels. Nobody wanted those things. Would be nice if Lincoln gave you some kind of choice on wheel and tire size.
 
This is very disappointing to read. I purchased a CPO Navigator in June of 2024. I have already had to replace the transmission twice. The front axel had to be replaced and numerous other issues all at 35,000 miles. I have also been experiencing bad ride quality and vibration from the wheels at highway speeds. At my expense, I replaced the factory tires with Michelins and saw some ride improvement but still have wheel vibrations. I have had the tires balanced five times at 2 different shops with the same results. I am going to take it back to the dealer and have everything from tires to suspension rechecked. I looked into selling it but it has lost so much value since June I feel I am stuck with it. I was hoping the Lincoln Forums had a silver lining for me but I guess not. I am probably going to have to eat the loss and buy something else as I cannot stand driving the stupid thing at highway speeds. Anyone have any experience with a Mercedes GLS 580? No more Lincolns for me!
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Sorry to hear about these issues! I have no complaints with my 2021. Have not had a single problem. I knew when I bought it and drove it home from Florida to Idaho that those wheels and tires were coming off immediately. No balance or vibration problems at all. Just handling and ride with those crappy 22" tires on there. No regrets switching them out for real tires with an actual shoulder on them. Wish I had a better suggestion to help you with your issues.
 
Sorry to hear about these issues! I have no complaints with my 2021. Have not had a single problem. I knew when I bought it and drove it home from Florida to Idaho that those wheels and tires were coming off immediately. No balance or vibration problems at all. Just handling and ride with those crappy 22" tires on there. No regrets switching them out for real tires with an actual shoulder on them. Wish I had a better suggestion to help you with your issues.
I have thought about following your suggestion but I have so much invested in this thing and it only seems to get worse. Just don't know if it is time to cut my losses. I do greatly appreciate your input and I guess I will wait and see what the dealer finds.
 
Thanks for the reply. The vehicle does not have a "comfort setting" per se however, there are several settings for various road conditions. I'm using the 2H setting for normal around town driving. The tires are properly inflated and the onboard TPMS reading matches my digital gauge. As for, "what vehicle were you driving before you purchased your 2023 Navigator?" We have only driven Range Rovers for the past two decades. This is the result of having to drive in snow going back and forth between two homes. I researched the Navigators ability to handle snow and with the right tires (now on the car) the reports were favorable as to its performance and ability. I was careful to set expectations, as it relates to comparing the Navigator to the Range Rover. But, for $111,000.00 this vehicle should have a higher quality ride!
Ive always had BMW and notice what your talking about in terms of the actual ride quality on certain roads. I built it into my expectations going with a domestic truck on frame and will toy around with tire size advise from this thread.

My Bigger issue is a vibration that I cannot get rid of and its not normal. 2 dealerships know of the problem but not how to fix it and my nav loaner did not have the problem which was on the same tires- ill be making a dedicated post about it unless someone in the next day or so can point me to a good one already in existence?

Also I love this truck but the dealership service departments are absolutely horrible at both- Granted I get a nice loaner while they take nearly a month to not fix any of the 4 issues I have so IDK- I'm hoping this forum can eventually get me somewhere specifically on Vibrationgate.

Summarily:
-Car had this issue with it since I bought it new on the test drive 9/27/24. Made dealer promise to fix- they wanted me to put 300 miles on it and bring it back if not resolved. was not resolved.
-They changed all 4 pirrellis with pirellis. Didnt help.
-I took it to my BMW shop and had a hunter roadforce bal ran on it- it massively improved but did not fully go away- now it seems to come at higher speeds north of 70mph whereas before it was around 40-50 it would start.
-Irwin Lincoln said they are aware of the problem but no details.
-Black Label concierge set me up with Dana Lincoln 11/21, right now they still have the car and 0 answers other than they have 5 other navs there with the same problem.

*I carefully ranged Tire pres to 34 and 43 on all tires- does not improve.
*I toggle between drive settings and notice it will make the problem go away inconsistently while maintaining highway speed- However it doesn't matter between any of the modes- none are consistently causing or abating the vibration- only changing it slightly during transition.

I suspect its really a drive train related problem so if anyone has more detail or comment to this specific issue please let me know. Im also starting to surmise it is a big expensive problem that Lincoln is trying to keep on the DL to avoid a recall?
 
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Ive always had BMW and notice what your talking about in terms of the actual ride quality on certain roads. I built it into my expectations going with a domestic truck on frame and will toy around with tire size advise from this thread.

My Bigger issue is a vibration that I cannot get rid of and its not normal. 2 dealerships know of the problem but not how to fix it and my nav loaner did not have the problem which was on the same tires- ill be making a dedicated post about it unless someone in the next day or so can point me to a good one already in existence?

Also I love this truck but the dealership service departments are absolutely horrible at both- Granted I get a nice loaner while they take nearly a month to not fix any of the 4 issues I have so IDK- I'm hoping this forum can eventually get me somewhere specifically on Vibrationgate.

Summarily:
-Car had this issue with it since I bought it new on the test drive 9/27/24. Made dealer promise to fix- they wanted me to put 300 miles on it and bring it back if not resolved. was not resolved.
-They changed all 4 pirrellis with pirellis. Didnt help.
-I took it to my BMW shop and had a hunter roadforce bal ran on it- it massively improved but did not fully go away- now it seems to come at higher speeds north of 70mph whereas before it was around 40-50 it would start.
-Irwin Lincoln said they are aware of the problem but no details.
-Black Label concierge set me up with Dana Lincoln 11/21, right now they still have the car and 0 answers other than they have 5 other navs there with the same problem.

*I carefully ranged Tire pres to 34 and 43 on all tires- does not improve.
*I toggle between drive settings and notice it will make the problem go away inconsistently while maintaining highway speed- However it doesn't matter between any of the modes- none are consistently causing or abating the vibration- only changing it slightly during transition.

I suspect its really a drive train related problem so if anyone has more detail or comment to this specific issue please let me know. Im also starting to surmise it is a big expensive problem that Lincoln is trying to keep on the DL to avoid a recall?
I have been checking out the forums on the Expedition and the F 150 and they are having the exact same issues. It seems that it is a problem with the current platform that our vehicles share as many mentioned that they never had this problem on their previous generation. Unfortunately, wheel vibration is not considered enough of a safety hazard by NHTSA to be able to file a complaint to initiate an investigation.
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I have been checking out the forums on the Expedition and the F 150 and they are having the exact same issues. It seems that it is a problem with the current platform that our vehicles share as many mentioned that they never had this problem on their previous generation. Unfortunately, wheel vibration is not considered enough of a safety hazard by NHTSA to be able to file a complaint to initiate an investigation.
Good to know- at this point any and all detail is valuable because both dealerships admitted they have other navs sitting with the same problem. I would be sympathetic that they are trying to figure it out but the service shop that has my vehicle now has over 6 of them with same problem yet I have to call 3 times a day with no call back to figure out what diag they are doing in addition to fixing 3 other straight forward problems. If its a big enough problem and enough people group together I think it would be something to Lincoln to start looking into it a little more. I should not have to keep a brand new loaner out for nearly a month and this is the second time I am- its affecting other Lincoln owners with entirely unrelated basic service needs.
 
Here is what I would do:
1. Check (double-check) for loose suspension (both front and back). Excessive play may lead to vibrations. Not likely the case, but easiest to check.
2. Swap front and rear wheels, see if there is a change. Defective rim/tire can lead to vibrations, but it's unlikely that more than one is defective. If it's wheel-related, the character of vibration will change. Note the speed at which the vibration appears, if you can feel it in the steering wheel, etc.
3. This is more involved and seldomly considered. Defective (poorly balanced) brake rotor may have the same effect as unbalanced wheel: these rotors are very heavy. A way to spot the problematic corner (it's most likely just one corner) is to put the vehicle on the lift (wheels on), put it in 4WD mode (so all wheels spin), and "drive" it at various speeds, looking for excessive vibration of one of the wheels. This takes a lift, two people, and a lot of safety measures, but should point to the problem area.
 
New to the forum and new to the Navigator. We purchased a 2023 Reserve a few days back and noticed that we can feel virtually every little bump on the road. Not being a fan of Pirellis, I fitted the car with Continental Cross Contacts which greatly improved the comfort on the highway and reduced road noise. However, around town, we still feel "every little" imperfection in the pavement? Is this just me, or am I describing something others are experiencing?

Thanks in advance for your feedback...

Dave
I've been behind the scenes reading this thread for a while. I thought I'd post my experiences. Lincoln Nav L Black Label. Like many, I was unsatisfied with the ride. I had once gotten rid of a 2014 Cadillac Escalade platinum prematurely because I hated the ride it was rough. 10 years later, I somehow ended up with a 2023 Navigator with a same rough ride. I'm smarter now, as I understand more about tires impact on ride, plus to realize that there's groups out there like this one. Surely, I wasn't the only one, and wasn't :) Dave's starter to this thread was 3 months after I bought mine!

I went back and forth if I should bother doing what he did; the biggest question was quantifying the improvement for the hassle. Plus I was worried about altering the look of the wheel/vehicle, the reason I bought it. People would write after 20" that the ride was "better" but hard to understand what that meant. So I took the plunge and a month ago I purchased someone's take off 2023 Lincoln Navigator 20" wheels on ebay and replaced my 22's with them. It came with tires, but I then also later bought new tires than the ones that were on the takeoffs.

In the end, I think I ended up with about a 20% improvement. I would say about 10-15% of that improvement was from the 20" wheels, and the other 5% was after I bought "better" tires for it. I tried Michelins and others, but working with my tire shop owner, he told me to try his own truck, which had Hercules on them. It was better than the Michelin's for sure.

Regarding the look, it's obviously subjective. As most know, the 20" and 22" have the same diameter so there's no speedometer difference and the tire looks the same in the wheel well. I don't think the 20" OEM wheels are ugly. I did look for 20" wheels non-OEM, but they all looked cheap or "too bling" for a similar price. The 20" wheels don't look cheap, and a month later I don't really notice any of this issue anymore, even when I pull up on a Nav with 22" wheels.

20% improvement is not awesome. Again, I didn't know what to expect. If I had to explain it more, it gets rid of the harshness and sharpness (bottoming out?) of the bumps, which drove me the most nuts. My 2019 RAM 1500 with air suspension (and 22" wheels) has a better ride over the same bumps, but for what this vehicle is, it's now acceptable and lets me enjoy the vehicle without constantly thinking about it.

My significant other says that she thinks the Nav bobs up and down more once the 20" wheels got put on. This has been pointed out in car reviews of the Nav, but she wasn't aware of those -- she came up with this theory on her own. However, I never noticed the bobbing before. I know what she's saying, but it doesn't bother me, but that might matter to someone.

I'm still playing with tire pressure, and have been at 35ish that seems the best as others have pointed out for the 20" tire.

Ironically, while cost wasn't my driver, I'll probably make a profit on this whole adventure of buying 20" wheels and selling the 22" wheels, even after re-buying a second set of 20" tires.

Thanks to all the people who have posted and shared; this was a very informative and long-running thread. I'm sure there's plenty of lurkers like me, who learn and never post. But I thought I'd share my results and how it ended up for me.

Erik
 
I've been behind the scenes reading this thread for a while. I thought I'd post my experiences. Lincoln Nav L Black Label. Like many, I was unsatisfied with the ride. I had once gotten rid of a 2014 Cadillac Escalade platinum prematurely because I hated the ride it was rough. 10 years later, I somehow ended up with a 2023 Navigator with a same rough ride. I'm smarter now, as I understand more about tires impact on ride, plus to realize that there's groups out there like this one. Surely, I wasn't the only one, and wasn't :) Dave's starter to this thread was 3 months after I bought mine!

I went back and forth if I should bother doing what he did; the biggest question was quantifying the improvement for the hassle. Plus I was worried about altering the look of the wheel/vehicle, the reason I bought it. People would write after 20" that the ride was "better" but hard to understand what that meant. So I took the plunge and a month ago I purchased someone's take off 2023 Lincoln Navigator 20" wheels on ebay and replaced my 22's with them. It came with tires, but I then also later bought new tires than the ones that were on the takeoffs.

In the end, I think I ended up with about a 20% improvement. I would say about 10-15% of that improvement was from the 20" wheels, and the other 5% was after I bought "better" tires for it. I tried Michelins and others, but working with my tire shop owner, he told me to try his own truck, which had Hercules on them. It was better than the Michelin's for sure.

Regarding the look, it's obviously subjective. As most know, the 20" and 22" have the same diameter so there's no speedometer difference and the tire looks the same in the wheel well. I don't think the 20" OEM wheels are ugly. I did look for 20" wheels non-OEM, but they all looked cheap or "too bling" for a similar price. The 20" wheels don't look cheap, and a month later I don't really notice any of this issue anymore, even when I pull up on a Nav with 22" wheels.

20% improvement is not awesome. Again, I didn't know what to expect. If I had to explain it more, it gets rid of the harshness and sharpness (bottoming out?) of the bumps, which drove me the most nuts. My 2019 RAM 1500 with air suspension (and 22" wheels) has a better ride over the same bumps, but for what this vehicle is, it's now acceptable and lets me enjoy the vehicle without constantly thinking about it.

My significant other says that she thinks the Nav bobs up and down more once the 20" wheels got put on. This has been pointed out in car reviews of the Nav, but she wasn't aware of those -- she came up with this theory on her own. However, I never noticed the bobbing before. I know what she's saying, but it doesn't bother me, but that might matter to someone.

I'm still playing with tire pressure, and have been at 35ish that seems the best as others have pointed out for the 20" tire.

Ironically, while cost wasn't my driver, I'll probably make a profit on this whole adventure of buying 20" wheels and selling the 22" wheels, even after re-buying a second set of 20" tires.

Thanks to all the people who have posted and shared; this was a very informative and long-running thread. I'm sure there's plenty of lurkers like me, who learn and never post. But I thought I'd share my results and how it ended up for me.

Erik
Erik,

Eloquent summary that mirrors my and others exact experience, right down to the marginal improvement with the 20's. As stated in my last post, I've overlooked the ride (for now) in consideration of the other positive features. My vehicle selection criteria is based on reliability, comfort, infotainment and above all else style. I have driven for decades Range Rovers and the Navigator was a radical departure. This Navigator is every bit as good as the Range Rover in almost every category. However, In my opinion the people at Ford/Lincoln really missed the boat on investing more thought on the ride quality. As such, I will most likely go back to the Range Rover or perhaps the BMW X7 if they do something better with the body style. To all else on this thread, turn up the stereo, select full body massage and enjoy (for now) your Nav!

Dave
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At the time of the 2018s, the ride was totally acceptable and towards top of the class, with coils. Now, all it's major competitors have been remodeled, with nore modern suspensions, so the nav feels more harsh. Even the ram that was mentioned is a newer platform compared to what the nav is working with currently. I do think the ride on my 20 was rele good, but especially around town, the harshness is noticeable. It was also very inconsistent. I'm hoping even though they're sticking with coils, the ride on the 25s alis closer to the wagoneer than current model.
 
New to the forum and new to the Navigator. We purchased a 2023 Reserve a few days back and noticed that we can feel virtually every little bump on the road. Not being a fan of Pirellis, I fitted the car with Continental Cross Contacts which greatly improved the comfort on the highway and reduced road noise. However, around town, we still feel "every little" imperfection in the pavement? Is this just me, or am I describing something others are experiencing?

Thanks in advance for your feedback...

Dave
Lower tire pressure might help
 
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