Good morning. Bought a used 2017 MKX Reserve a few months back. It has started grinding/popping after warm up during tight left or right turns under acceleration. I found SSM 46703 and SSM 46965 which explains exactly what the car is doing and says to replace RDU Clutch with service kit CV6Z-4A232-A.
I brought it to the local dealer and they want to replace the entire rear differential. $3000!!
When I asked why they didn't want to just replace the RDU Clutch he said "that might fix it but an entire new RDU will DEFINITELY fix it". It's $800 to to replace the clutch. He said he would change the clutch but not guarantee the repair. The only repair he'll warranty is the entire replacement.
2 questions:
Has anyone solved this issue with the RDU clutch replacement?
Has anyone does this repair DIY? I've got a service manual and it looks not that bad.
TIA!
SSM 46965 - 2013-2018 Various Vehicles - Rear Axle Noise – Low Speed Parking Lot Maneuvers – After Extended Driving Some 2013-2018 Escape/EcoSport/Edge/MKX/MKC/MKT/Fusion/Flex/Kuga/Mondeo all-wheel drive (AWD) vehicles may exhibit a clunk, thump, grinding, popping, shuddering or chattering from the rear axle when the vehicle is turning during parking lot or figure 8 maneuvers at low speed after extended driving. Replace the RDU clutch using service kit CV6Z-4A232-A. The Workshop Manual (WSM), Section 205-02 has been updated to include this repair. For claiming, use causal part 4A232 and applicable labor operations in Section 04 of the service labor time standards (SLTS) manual
I brought it to the local dealer and they want to replace the entire rear differential. $3000!!
When I asked why they didn't want to just replace the RDU Clutch he said "that might fix it but an entire new RDU will DEFINITELY fix it". It's $800 to to replace the clutch. He said he would change the clutch but not guarantee the repair. The only repair he'll warranty is the entire replacement.
2 questions:
Has anyone solved this issue with the RDU clutch replacement?
Has anyone does this repair DIY? I've got a service manual and it looks not that bad.
TIA!
SSM 46965 - 2013-2018 Various Vehicles - Rear Axle Noise – Low Speed Parking Lot Maneuvers – After Extended Driving Some 2013-2018 Escape/EcoSport/Edge/MKX/MKC/MKT/Fusion/Flex/Kuga/Mondeo all-wheel drive (AWD) vehicles may exhibit a clunk, thump, grinding, popping, shuddering or chattering from the rear axle when the vehicle is turning during parking lot or figure 8 maneuvers at low speed after extended driving. Replace the RDU clutch using service kit CV6Z-4A232-A. The Workshop Manual (WSM), Section 205-02 has been updated to include this repair. For claiming, use causal part 4A232 and applicable labor operations in Section 04 of the service labor time standards (SLTS) manual
