INFOTAINMENT SCREEN GOES BLACK

[danwie]

I have a 2022 Corsair Grand Touring (plug in hybrid). The infotainment screen occasionally goes black on me. Once I pressed the sources button and I was able to get the radio back on. Another time I shut the car off and when I started it again the screen came back on. I also lose Apple Car Play occasionally. Any ideas about these issues?

 

[MattMacMan]

I have a 2022 Corsair Grand Touring (plug in hybrid). The infotainment screen occasionally goes black on me. Once I pressed the sources button and I was able to get the radio back on. Another time I shut the car off and when I started it again the screen came back on. I also lose Apple Car Play occasionally. Any ideas about these issues?

Have you connected SYNC to Wi-Fi and checked for updates? It may still be under warranty too, bring it by your local dealer and see if they have any updates for it.

 

[G-696319]

Thanks. I took it to the dealer and I think they fixed it. I believe there was a TSB on this issue.

 

[Aqwikv6]

What did they replace or fix? TSB didn't do it for me.