dashboard seperating

[JPS]

i have a 2018 lincoln continental blacklabel with 33,000 miles on it . in early 2022 it had 20,500 miles on it after i purchased it thru carvana and got their best used car warranty 6 months after, i noticed dash was rippling a little told the dealer that to do a couple of things and blew me off, so i battled cancer for next year and half , took it to san jose lincoln they informed me it would be 7,000 to fix it and now warranty was out the 4 years barely when i mentioned it right after. so i was told by lincoln advice line to write a letter to ford motor co. product claims dept, call esp dept and see if anyone can or would help, to me this is a defect from factory as so many its happened to, they should stand behind their workmanship a whole lot better!! or im selling and buying a g.m,. product

 

[kdj]

i have a 2018 lincoln continental blacklabel with 33,000 miles on it . in early 2022 it had 20,500 miles on it after i purchased it thru carvana and got their best used car warranty 6 months after, i noticed dash was rippling a little told the dealer that to do a couple of things and blew me off, so i battled cancer for next year and half , took it to san jose lincoln they informed me it would be 7,000 to fix it and now warranty was out the 4 years barely when i mentioned it right after. so i was told by lincoln advice line to write a letter to ford motor co. product claims dept, call esp dept and see if anyone can or would help, to me this is a defect from factory as so many its happened to, they should stand behind their workmanship a whole lot better!! or im selling and buying a g.m,. product

I have a 2017 black label with the same problem on the left side. Did you ever get yours fixed or get help from lincoln?

 

[batchman]

kdj, welcome to the forum. Did you buy your car new, or used?

The OP's car was used. After much research while trying to buy my used Mkz I found that a used-car detailing "trick" is to use an ozone generator to remove smokers' smell from a car. This works great for killing the smell, but degrades the adhesives used in the interior. When I read this I suddenly understood the number of cars of all types I've seen with drooping headlines or deamination of stuff over the years.

I'm hoping this helps shed light on some of this type of issue.

Best,
- Jeff