2024 delivery schedule

[SgtLip]

If I remember from my Maverick days the dealer can assign a Priority Code of nothing better that a 2. I think I remember it is raised to a 1 upon actual selection to build. But I'm remembering from 2 years ago and Ford. So Lincoln may have other rules or they changed.

UPDATE #1: Sales Manager has agreed and said he will work on getting it higher. I'll update as I find out more.

 

[swindler]

So when you say "dealer-assigned priority" does that mean Lincoln assigns the priority to a dealer's orders based on their status or that the dealer itself assigns a priority to the order?

If it is the latter, why would a dealer prioritize a customer's order as anything other than 1?

Again, I'm not fully aware, but I imagine they're constrained by the number or distribution of priority orders.

Perhaps @7.62Kolectr can weigh in.

 

[agogley]

Just looked at my DORA and noticed my Priority Code was a 10. I sent the Sales Manager a message requesting his help getting it raised to a better code to get it moving.

Thanks for your post as I had completely forgotten about this code affecting the build.

Where are you guys seeing the priority code. I'm looking at my Lincoln Order preview that was sent to me and there is a "priority code" field but it has 19.

 

[SgtLip]

Where are you guys seeing the priority code. I'm looking at my Lincoln Order preview that was sent to me and there is a "priority code" field but it has 19.

I've ONLY ever seen it on the DORA. It's at the top of the page in the center.

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[agogley]

Again, I'm not fully aware, but I imagine they're constrained by the number or distribution of priority orders.

Perhaps @7.62Kolectr can weigh in.

I did some research and found this in a Mustang forum (linked below). Here the guy says:

"Ford recently expanded the dealers priority numbers. It used to be 10-19 for retail orders, now the can use 3-19. I believe 1-2 are still reserved for Ford management and manual scheduling.

The dealer assigned priority (3-19) primarily only applies to orders from that dealer. If two identical cars are ordered from the same dealer and Ford can only produce one of them, for whatever reasons, the one lower priority would get selected. If two different dealers ordered the same configuration the priority has no impact.

This system allows the dealers the ability to prioritize between their customers. For example if a dealer only has 2 allocations for a Mustang but 5 orders pending, they can use the priority to indicate which of those 5 they want Ford to try and build first. If Ford can’t build the dealers 1st (lowest) priority the move to the next one."

There is another thread at the same forum that also explains:

"Regular retail orders start at 19, meaning they have priority over any dealer stock order. If you are lucky enough to get closer to a 10, it will be pulled before other orders, as long as the assembly line doesnt have any of the options on hold. You dont get a 1-9 generally unless it is a special circumstance, like they messed up your first order, or you have been waiting years, or if you happen to know someone high up.

Orders get pulled by model allocation that the dealer has first, then priority code for that model, then if something cant be built because of material hold, they go to the next priority number. Order date is a tie breaker on the same priority number."

So as I understand it, the priority code of 19 is standard and is above the dealer's stock orders. The priority code of 10 or higher might result in the order being pulled faster

What does priority code 03 mean?

After talking to ford / my dealer today I found out my order for my GT manual with NP is priority code 3. Is this good? AFAIK orders were only between 10-19, didn't know it could go lower than 10. Apologies for another thread, just figured it's a different question.

www.mustang7g.com

What does priority code actually mean?

Does it just mean how much volume your dealership does, and gets priority? Or something else? Does a lower priority mean earlier build, usually?

www.mustang7g.com

 

[RedHoncho]

Spot on. To augment, we did learn that there is a dealer-assigned priority that goes from 1-10. Although, I have to believe dealer allocation orders are pre-set, and there's some limitations for customer orders. Mine bumped the priority for me when I complained.

Fyi, I don't think color sorting is a thing. My son interned at both Toyota and Honda plants, and one of his assignments involved the paint processing. They're set up to do any color needed.

Sorry, this was already answered by @agogley

 

[swindler]

I did some research and found this in a Mustang forum (linked below). Here the guy says:

"Ford recently expanded the dealers priority numbers. It used to be 10-19 for retail orders, now the can use 3-19. I believe 1-2 are still reserved for Ford management and manual scheduling.

The dealer assigned priority (3-19) primarily only applies to orders from that dealer. If two identical cars are ordered from the same dealer and Ford can only produce one of them, for whatever reasons, the one lower priority would get selected. If two different dealers ordered the same configuration the priority has no impact.

This system allows the dealers the ability to prioritize between their customers. For example if a dealer only has 2 allocations for a Mustang but 5 orders pending, they can use the priority to indicate which of those 5 they want Ford to try and build first. If Ford can’t build the dealers 1st (lowest) priority the move to the next one."

So as I understand it, the priority code moves one up within the dealer's allocation but not in the overall scheduling priority. So the dealer ordering mine at the lowest priority seems to me to be a bad idea. I should have at least been prioritized before the dealer's inventory.

What does priority code 03 mean?

After talking to ford / my dealer today I found out my order for my GT manual with NP is priority code 3. Is this good? AFAIK orders were only between 10-19, didn't know it could go lower than 10. Apologies for another thread, just figured it's a different question.

www.mustang7g.com

Yes, thank you. This is where I think I read it. I meant to say that it wasn't strictly 1-10, but I couldn't remember the range or sequencing.

 

[SgtLip]

Here is my DORA

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[agogley]

Here is my DORA

So somehow you got moved up to 10. Mine has 19 which I edited above, is the norm. Now that I know, I would have asked for my priority to be moved up to at least 10 but preferably higher.

That being said...the Mustang forum I linked to earlier had people with priority of 19 getting delivered before higher priority.

 

[swindler]

That being said...the Mustang forum I linked to earlier had people with priority of 19 getting delivered before higher priority.

As you quoted, there are other factors. Dealer A vs dealer B…

 

[agogley]

Another good explainer on the process and priority status.

Guide: Understanding and Tracking Your Custom Order - Ford F150 Forum - Community of Ford Truck Fans

2021+ Ford F150 - Guide: Understanding and Tracking Your Custom Order - In this post, I will attempt help others gain a better understanding of how best to follow the process after placing an order with a dealer to taking delivery of their truck. These are all things I've learned through reading...

www.f150forum.com

 

[Lars5457]

I had a 10 priority code on my DORA.

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[agogley]

I had a 10 priority code on my DORA

What was your order and build date?

 

[swindler]

Another good explainer on the process and priority status.

Guide: Understanding and Tracking Your Custom Order - Ford F150 Forum - Community of Ford Truck Fans

2021+ Ford F150 - Guide: Understanding and Tracking Your Custom Order - In this post, I will attempt help others gain a better understanding of how best to follow the process after placing an order with a dealer to taking delivery of their truck. These are all things I've learned through reading...

www.f150forum.com

I just wanted to dramatize the impact priority had on me.

I ordered in June, but watched as ordered placed in August and September were being built in October (ICE) and November (hybrids) while mine wasn't even scheduled for production.

Finally, mine was scheduled…for 12/25.

I complained to the dealer and he raised my priority. Next thing I know, my production was scheduled for 11/27, (four weeks up), actually started 11/23, and left the factory by 12/7.

So yeah, it's a real thing.

 

[agogley]

but watched as ordered placed in August and September were being built in October (ICE) and November (hybrids) while mine wasn't even scheduled for production.

What did they change to priority to?

 

[Lars5457]

What was your order and build date?

0817 11/18

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[swindler]

What did they change to priority to?

I don't actually know for sure. I might be able to look it up. I hadn't read the Mustang forum by then, but just asked that they raise it.

 

[RedHoncho]

So here is some good news/bad news regarding production of hybrid vehicles. My sales representative contacted the sales/marketing folks at Lincoln on the delay of my vehicle. The TSB that came out is taking 4.5 hours per vehicle to install the software update. They are having to update every vehicle that comes into the dealership and that is tying up the service bay stalls at every dealership. The Hangzhou plant has stopped shipping vehicles in order to do the updates there. They hope to have this resolved by the end of this month and begin production of the vehicles again. This plant has an annual capacity of 250,000 units per year so there are probably several hundred Nautilus contained at the plant awaiting the software update. My sales rep promised to keep me updated. At least now we know the reason for the delay. I'm happy they are doing the update there and my vehicle will arrive hopefully more bug free.

 

[agogley]

0817 11/18

So you put your order in after me but got yours built before me.

Interestingly yours wound up on same ship as mine but then got delayed in Portland...so you now get yours a month after mine. Talk about a messed up process.

I really don't like this order process. A customer's order shouldn't be subject to dealer priority.

 

[Houtex]

Howdy everybody! I tried reading thru the last 10 pages or so from this thread… I can see why some are frustrated!
After a few days of dealership visits and a couple of test drives, I have put my name on a dealer stock order that appears to be in Portland.
The status printed by the Lincoln associate shows the following:

Primary: In transit
Secondary: Arrived Ocean - Voyage # 18444286365 (Hyundai Glovis Co ltd)
Vehicle location: Prt of Portland OR
Status Date/Time: Mar-01-2024, 08:00 PT
Start Date: Apr 10 2024
End Date: Apr 16 2024

Sounds like a long time to be in Portland? Any idea when I should expect it in Houston?
Thanks!