Unlocking Passenger Doors

mmh

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My Lincoln
2025 Nautilus
I have a 2025 Nautilus. Usually I'm the only person in the car, so I'm not sure now if these issues are new or if I'm just now noticing them. I spoke to the local sales department as the Lincoln Help Center, but neither new what the correct functionality even should be for any of these issues. Any information is appreciated is you have experience with 2025 model.

1. When the door are locked and I approach the front passenger door first, the only way to unlock that door is to dig the key out of my purse and click to unlock button on the fob. The limited keypad does not light up, and the push button under the door handle does not unlock the door. This applies to all passenger doors, but I really only expected to be able to unlock the front passenger door. In fact, I haven't seen a car in 15 years where this didn't work. Am I missing something or is it true that you must have the fob in hand and use the fob button to uplock the passenger door first? (If that is true, I guess Lincoln thinks chivalry is dead and babies in carriers are light enough to just carry around the car and back while trying to uplock the doors!) I really do hope I'm missing something here, because the absolute obscurity of this is driving me crazy. As a women whose fob is always buried in some oversized bag, digging it out is ridiculous.

2. The door keypad doesn't like up with returning to the locked car after a period of time. When I first stop the car and exist after driving it, then close the door, the keypad lights and I can lock the door from the keypad before walking away. I can also lock the door from the passenger door keypad immediately after driving. However, when I return to the locked car after being away, the driver's door keypad will not light up on approach or if I touch the keypad. I do have an emergency code programmed, but it is useless since I can't get the keypad to light. I also thought I should be able to unlock with the lock/unlock button on the keypad if I have the fob within 3 feet, although I typically just squeeze the door handle to unlock the driver's door if the fob is in my purse, but it work, right? Therefore, there is no way to get into the car with the emergence code at all. Similarly, the passenger door keypad does not light up to get it unlocked, which again, I expected to be able to do if I have the fob in my purse or pocket.

3. I have the Lincoln app installed only my phone. I get popup's several times a day saying the remote startup feature is being disabled to preserve battery life. Does that feature really not work if the car has been parked for a few hours? If so, once again, I'm missing the point. Why would I need to remote start a car I just stopped driving. I need to remote start in the morning when it's cold outside before work, when the car has been sitting all night, but I never can because it is disabling itself in the middle of the night.

Why is it so hard just to get inside my own car!!!
 
1. I can unlock the door with either my phone or fob in my pocket and press the button behind the handle, so something is wrong.

3. Shouldn't happen if the car is just sitting for like 3 hours. I've had mine sit for over 24 hours and that doesn't happen.

Car purchased new or used?
 
I have a 2025 Nautilus. Usually I'm the only person in the car, so I'm not sure now if these issues are new or if I'm just now noticing them. I spoke to the local sales department as the Lincoln Help Center, but neither new what the correct functionality even should be for any of these issues. Any information is appreciated is you have experience with 2025 model.

1. When the door are locked and I approach the front passenger door first, the only way to unlock that door is to dig the key out of my purse and click to unlock button on the fob. The limited keypad does not light up, and the push button under the door handle does not unlock the door. This applies to all passenger doors, but I really only expected to be able to unlock the front passenger door. In fact, I haven't seen a car in 15 years where this didn't work. Am I missing something or is it true that you must have the fob in hand and use the fob button to uplock the passenger door first? (If that is true, I guess Lincoln thinks chivalry is dead and babies in carriers are light enough to just carry around the car and back while trying to uplock the doors!) I really do hope I'm missing something here, because the absolute obscurity of this is driving me crazy. As a women whose fob is always buried in some oversized bag, digging it out is ridiculous.

2. The door keypad doesn't like up with returning to the locked car after a period of time. When I first stop the car and exist after driving it, then close the door, the keypad lights and I can lock the door from the keypad before walking away. I can also lock the door from the passenger door keypad immediately after driving. However, when I return to the locked car after being away, the driver's door keypad will not light up on approach or if I touch the keypad. I do have an emergency code programmed, but it is useless since I can't get the keypad to light. I also thought I should be able to unlock with the lock/unlock button on the keypad if I have the fob within 3 feet, although I typically just squeeze the door handle to unlock the driver's door if the fob is in my purse, but it work, right? Therefore, there is no way to get into the car with the emergence code at all. Similarly, the passenger door keypad does not light up to get it unlocked, which again, I expected to be able to do if I have the fob in my purse or pocket.

3. I have the Lincoln app installed only my phone. I get popup's several times a day saying the remote startup feature is being disabled to preserve battery life. Does that feature really not work if the car has been parked for a few hours? If so, once again, I'm missing the point. Why would I need to remote start a car I just stopped driving. I need to remote start in the morning when it's cold outside before work, when the car has been sitting all night, but I never can because it is disabling itself in the middle of the night.

Why is it so hard just to get inside my own car!!!
I would suspect a battery issue is causing this. Does the car external lights reliably make their little show as you approach with the key fob? Does the car display the door mat of little light on the ground as you approach? Replace the car’s battery.
 
1. I can unlock the door with either my phone or fob in my pocket and press the button behind the handle, so something is wrong.

3. Shouldn't happen if the car is just sitting for like 3 hours. I've had mine sit for over 24 hours and that doesn't happen.

Car purchased new or used?
I purchased the car new in April. I feel like something changed at some point and I didn't notice when, because I'm usually driving alone. But in the past few weeks I'd been with my spouse and we suddenly noticed all of the problems because I had the key on the passenger side and he was on the drivers side without a key and neither of us can unlock the doors in that configuration.
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I would suspect a battery issue is causing this. Does the car external lights reliably make their little show as you approach with the key fob? Does the car display the door mat of little light on the ground as you approach? Replace the car’s battery.
I do feel like the little ground lights are hit or miss. So maybe it is battery. Do you think keep the key inside the house, just inside the door to the garage is still too close to the car? It's behind a door and 11 feet away.
 
Bring it in for warranty service. If the problem is easily duplicatable, they should be able to fix it.
 
Battery....
 
I do feel like the little ground lights are hit or miss. So maybe it is battery. Do you think keep the key inside the house, just inside the door to the garage is still too close to the car? It's behind a door and 11 feet away.

I do think that is too close to the car to store your key fob. That's about the same distance I keep mine and until I got the Faraday box, I had issues like you are describing. I also had a wall and door in between. The ground lights not coming on is a real sign of this being the issue. I suggest you get a Faraday box and store the fobs in it when not using them. And if you have Phone As A Key set up, every time you walk by that door to the where the car is parked, you could be triggering your car to react. I just decided to disable Phone As A Key. It wasn't worth the hassle.
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I do think that is too close to the car to store your key fob. That's about the same distance I keep mine and until I got the Faraday box, I had issues like you are describing. I also had a wall and door in between. The ground lights not coming on is a real sign of this being the issue. I suggest you get a Faraday box and store the fobs in it when not using them. And if you have Phone As A Key set up, every time you walk by that door to the where the car is parked, you could be triggering your car to react. I just decided to disable Phone As A Key. It wasn't worth the hassle.
If you disable "near by devices" permission for Lincoln App it will prevent the app trying to connect to Nautilus by Bluetooth. To me, the phone is too much trouble especially since I always have the fob with me. It does not affect remote start or locking/unlocking the vehicle through phone which is done via 5G.
 
I have had electronic functionally issues, latest was weather would not update. Finally battery went dead, only reading 5 Volts. New battery fixed all the little electronic gremlins. This is 3rd battery.
 
I agree with the general consensus of it being the battery. With cars having more and more complex computerized systems...............a tiny drop in voltage will cause all kinds of weird issues initially.
 
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