touch screen black

[Sky]

My battery was dead. I charged the battery and got the car running but the touch screen is black. Has anyone had this problem and know a fix for it

 

[ndixson]

My battery was dead. I charged the battery and got the car running but the touch screen is black. Has anyone had this problem and know a fix for it

This happened to me too. Did you ever figure out what to do?

 

[Garrett7864]

This happened to me too. Did you ever figure out what to do?

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

 

[G-912690]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thank you! This just happened to my 2018 Lincoln MkC and it worked!

______________________________

 

[G-312925]

Thank you! This just happened to my 2018 Lincoln MkC and it worked!

Thank you! This also worked for us in a 2020 Aviator! The dealer said we had to bring it in to reset it. So glad for someone simply telling us how!!

 

[paranee2]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

big thank you
this also worked on 2015 Lincoln mkz

 

[Erinebenton]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Life saver thanks!!

 

[MGR]

big thank you
this also worked on 2015 Lincoln mkz

Also just worked on 2016 mkc, screen went black while driving. Dealer said I would have to leave the car and they had no loaners!!! Thanks for this help

______________________________

 

[Jim2021]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Also worked for my 2020 Navigator. Thank you!

 

[whatsupdoc]

This just happened on my 2017 MKC and it recovered but I did this anyways - appears to have worked great - pushed in the middle of the volume button and the seek forward simultaneously until the Lincoln logo appeared on the screen. Thanks for this great tip!

 

[C Roberto]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

I just want to thank you for the suggestion. The mechanic couldn’t figure out what was wrong and was planning to bring in a “specialist.” All I am saying is that the reset (holding radio power button and Seek forward) worked and it saved me a lot of time and additional headaches.

 

[G-266410]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thanks, worked

______________________________

 

[G-274560]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Life saver! Thx I was like Wtheck! Your instructions were perfect

 

[G-932701]

Also worked for my 2020 Navigator. Thank you!

Worked on my 2016 Navigator L. THANK YOI!!!

 

[G-844756]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thank you!!!! This worked and I never would have figured it out in a million years. Appreciate you posting this information.

 

[jennyfavela]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Just tried it in my 2018 lincoln MKC and it worked! Thanks for sharing!!!

______________________________

 

[G-817258]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Thanks it worked on our 2020 Nautilus

 

[G-872339]

Worked

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

Worked for my Lincoln MKC today! Thank you!

 

[G-122618]

I’ve had this happen on my 2020 aviator also. Sitting with it parked, I could get nothing to work like turning it off and on again or getting out of the car and back in. But I called the dealer and he suggested a reboot of the APIM. That means hold down the radio ON button, while also holding down the SEEK FORWARD button. Hold them down for a little while and the thing will reboot and the display will come back. I’m assuming it’s the same on the Corsair. That instruction was also hidden in the owners manual under the diagnostics for a SYNC. I don’t know why this happens, but this at least is how to get out of it.

With the car on or off?

 

[G-991131]

Well, it doesn't work on my 2019 MKZ.
Battery went dead, had it jumped, and charged. Tried holding the ON button and Seek Forward button at least 10 times. Nothing! Screen is still Black. Lincoln dealer too busy. Said to bring it back in 2 weeks. Never heard of the hold button procedure.
What do I do next?