Peeling paint from dealer sticker 🙄 on 2019 mkz

[jay52]

Hi all. Unfortunately the dealer had placed an extremely adhesive dealer name sticker on the section below the long taillight on my mkz. Several years after I bought it the sticker became so unsightly that a body shop removed it for me. They did a good job but If you knew it had been there, you could see some of the outline of that horrible sticker. No biggie at the time. Now, however, the paint is beginning to peel where that sticker was. I’m not surprised because I’ve never seen any worse adhesive than what was on that sticker! From experience any of you may have had, is anyone responsible (Lincoln, the dealer) for fixing this besides me??

 

[bbf2530]

Hi all. Unfortunately the dealer had placed an extremely adhesive dealer name sticker on the section below the long taillight on my mkz. Several years after I bought it the sticker became so unsightly that a body shop removed it for me. They did a good job but If you knew it had been there, you could see some of the outline of that horrible sticker. No biggie at the time. Now, however, the paint is beginning to peel where that sticker was. I’m not surprised because I’ve never seen any worse adhesive than what was on that sticker! From experience any of you may have had, is anyone responsible (Lincoln, the dealer) for fixing this besides me??

Hi jay52. A two part answer:
At this point, the vehicle is ~6 years old, and it is unlikely that the dealer or Lincoln will cover this issue with the paint.

That being said, it never hurts to ask. So stop by your Lincoln Dealership, show them the problem and ask if they can/will do anything to correct it.
You can also call Lincoln Concierge and ask them to open a case with Lincoln.

I’m sure others will jump in with more advice, so keep us updated and good luck.

 

[jay52]

Hi jay52. A two part answer:
At this point, the vehicle is ~6 years old, and it is unlikely that the dealer or Lincoln will cover this issue with the paint.

That being said, it never hurts to ask. So stop by your Lincoln Dealership, show them the problem and ask if they can/will do anything to correct it.
You can also call Lincoln Concierge and ask them to open a case with Lincoln.

I’m sure others will jump in with more advice, so keep us updated and good luck.

Thanks for your quick response. I figured the timeframe would be an issue, and the four year warranty expired in June 2024. Naturally the peeling hadn’t occurred by then. My six year warranty obviously will expire in June 2026. Could this issue fit into that part of the warranty by any chance?

I’m 650 miles away from the dealer now and have to travel 60 miles to go to a Lincoln dealer. I’ll gladly make that trip to get this issue repaired if I can get Lincoln to cover it!

 

[bbf2530]

Thanks for your quick response. I figured the timeframe would be an issue, and the four year warranty expired in June 2024. Naturally the peeling hadn’t occurred by then. My six year warranty obviously will expire in June 2026. Could this issue fit into that part of the warranty by any chance?

I’m 650 miles away from the dealer now and have to travel 60 miles to go to a Lincoln dealer. I’ll gladly make that trip to get this issue repaired if I can get Lincoln to cover it!

Hi jay52. No, it would not be covered under the 6 year/70,000 mile Powertrain Warranty.

Opinion here: Generally speaking, the odds are not in favor of getting the dealership or Lincoln to cover this.

However, it never hurts to ask. If you wish to try, then the first step would be to have the dealership inspect the vehicle damage. Nothing can or will happen without it being physically seen.
Even if you call Lincoln Concierge first, the vehicle will still need to be inspected.

Keep us updated and good luck.

______________________________

 

[batchman]

The only dealer that could conceivably offer any help would be the one who put the sticker on there. It'd be worth letting them know about the damage it caused, might save someone in the future.

Best,
- Jeff

 

[batchman]

More I think about it, this could easily be damage from the chemistry used to remove the sticker. It also sounds like it'll be worth the hundred or two ir should take to touch that up. Maybe the shop you used will cut you a deal.

Best,
- Jeff

 

[jay52]

Hi jay52. No, it would not be covered under the 6 year/70,000 mile Powertrain Warranty.

Opinion here: Generally speaking, the odds are not in favor of getting the dealership or Lincoln to cover this.

However, it never hurts to ask. If you wish to try, then the first step would be to have the dealership inspect the vehicle damage. Nothing can or will happen without it being physically seen.
Even if you call Lincoln Concierge first, the vehicle will still need to be inspected.

Keep us updated and good luck.

Thanks. I have to do something. It will only get worse.

 

[jay52]

The only dealer that could conceivably offer any help would be the one who put the sticker on there. It'd be worth letting them know about the damage it caused, might save someone in the future.

Best,
- Jeff

I was thinking that as well. I definitely will contact them. Thanks.

______________________________

 

[jay52]

More I think about it, this could easily be damage from the chemistry used to remove the sticker. It also sounds like it'll be worth the hundred or two ir should take to touch that up. Maybe the shop you used will cut you a deal.

Best,
- Jeff

Good points. I wondered if this may have occurred from whatever they had to use to take the sticker off since the adhesive was terrible. However they certainly didn’t suggest that. Instead they have given me a $600 estimate to remove the taillight, paint that whole section under the taillight, and replace the mkz and 3.0 T emblems!! Thanks!

 

[jay52]

Hello. I’ve gotten nowhere as expected with the dealer. And Lincoln, while sorry that the dealership wouldn’t help me fix it, can’t fix it as was expected. They did start a feedback ticket on it. I’m guessing this is a fluke that doesn’t ever happen. That said, do y’all have any knowledge of touching up the paint without taking the trunk edge apart? I dread doing that to the car and risking messing up the taillight, or something else, as well as the cost for that. It’s just a 3” by 4” section beside the mkz emblem. Thanks.

 

[bbf2530]

Hello. I’ve gotten nowhere as expected with the dealer. And Lincoln, while sorry that the dealership wouldn’t help me fix it, can’t fix it as was expected. They did start a feedback ticket on it. I’m guessing this is a fluke that doesn’t ever happen. That said, do y’all have any knowledge of touching up the paint without taking the trunk edge apart? I dread doing that to the car and risking messing up the taillight, or something else, as well as the cost for that. It’s just a 3” by 4” section beside the mkz emblem. Thanks.

Hi jay52. Opinion and experience: If the clearcoat (or both clearcoat and color coat) is/are peeling, there is not much that can be done to correct or stop it.

The only sure cure would be to have the damaged area corrected/repaired, prepped and repainted.
And that normally means prepping and painting the entire panel. Luckily (figuratively speaking), the trunk-lid area under the light-bar is a relatively small area, which can be easily prepped and repainted. And the light-bar is not difficult to remove, for any competent body shop. To help keep costs down, there would be no need to “blend” the new paint into any nearby panels. So don't be talked into that.

Afterwards, you may also want to have the entire exterior detailed, in order to get all of the paint looking new.

I’m sure others will jump in with more advice and help, so keep us updated and good luck.