Lincoln Continental Driver door not opening from outside and inside.

[KnightSnake]

Hi everyone, I searched the forums and I have seen a couple of these threads, but no real solution to my problem. So I was driving my car (2017 Continental, still need to replace the door latches related to the recall), and as it was running low on wiper fluid I pulled over and wanted to fill up the wiper fluid. All was well, the door opened normally, I closed it normally as well (not locking it). Went to the boot, got my canister of wiper fluid and topped it up under the hood. I put the canister back and as I wanted to enter the car again the door would not open (small panic ensued as I thought somehow I locked myself out with the key still in the car, which is not possible unless you lock with the number pad or the key would not be detected). Also the door key pad lights would not light up. The rear door worked and the passenger door worked as well, but the driver door still refused. I pressed the unlock button and tried to open it again (from the inside this time with the normal door opening button), still nothing. Then I used the emergency release lever in the map pocket, that worked (obviously). Now... thing is after using that lever... the normal release buttons (inside and outside) both worked as normal again, as does the softclose... however as I wanted to drive away, the car chimed a warning notifying me of a driver door fault (red message), and also there was a (yellow wrench) see manual prompt. Now everytime I start this yellow wrench and red door fault warning pop up, seeing how the issue has resolved itself how do I get rid of these prompts? Would a battery reset (disconnect) help? Or would I need to do it through Forscan?

As for why I did not take the car in for the recall yet, this is because I am in Germany and its not that easy to get the parts here as technically the recall does not include countries that do not officially offer Lincolns here... but I will get them replaced ASAP... my local Ford dealer stepped up to the plate for me in the past to get me equal service to US customers.

Any ideas and help would be greatly appreciated!

 

[KnightSnake]

Small update, so like I said the doors work fine again, but the message still pops up and says there is an issue and I should use the emergency lever in the map pocket. Also the yellow wrench pops up prompting me to check the manual... I noticed the auto hold function does not work anymore, pressing it makes the car display say auto hold fault. Now this does not completely surprise me as in a Lincoln Aviator I once read about a person having the same door issue and he said his reverse brake park assist would say that it was unavailable while his door was acting up. Clearly the doors and brake assist features work using the same "circuit" in the software... and therefore I think the faults are related to the latch failing (once only). I did a latch reset by twisting the reset switch in the driver side door clockwise, this is used usually to make the cinch feature start working again if it would fail... but this did not help me.

Please, anyone have any ideas?

 

[bbf2530]

Small update, so like I said the doors work fine again, but the message still pops up and says there is an issue and I should use the emergency lever in the map pocket. Also the yellow wrench pops up prompting me to check the manual... I noticed the auto hold function does not work anymore, pressing it makes the car display say auto hold fault. Now this does not completely surprise me as in a Lincoln Aviator I once read about a person having the same door issue and he said his reverse brake park assist would say that it was unavailable while his door was acting up. Clearly the doors and brake assist features work using the same "circuit" in the software... and therefore I think the faults are related to the latch failing (once only). I did a latch reset by twisting the reset switch in the driver side door clockwise, this is used usually to make the cinch feature start working again if it would fail... but this did not help me.

Please, anyone have any ideas?

HI KnightShade,. Okay, so as they say, there is a lot to unpack here.

First...Unfortunately, your diagnosis is likely correct that this problem is occurring due to the door handles.

Next...Blind Internet diagnosis? The door sensors are/may be malfunctioning, thereby notifying the vehicle systems that the door is not properly closed, which will lead to the AutoHold not working etc.

Next...Yes, disconnecting the battery may get rid of the warning lights. However, since the underlying fault will still be there, it will probably be temporary and they will return in short order.
I usually try to dissuade owners from doing battery disconnects to fix issues, since it is usually only a band-aid. But it is worth a try if you wish to.

Since this issue may likely be related to failing/failed door handles covered by the recall, the fix will likely be having the recall performed.

Again however, this is only a blind Internet diagnosis, which is often worth exactly what we pay for it.

Let us know how you make out and good luck.

 

[KnightSnake]

HI KnightShade,. Okay, so as they say, there is a lot to unpack here.

First...Unfortunately, your diagnosis is likely correct that this problem is occurring due to the door handles.

Next...Blind Internet diagnosis? The door sensors are/may be malfunctioning, thereby notifying the vehicle systems that the door is not properly closed, which will lead to the AutoHold not working etc.

Next...Yes, disconnecting the battery may get rid of the warning lights. However, since the underlying fault will still be there, it will probably be temporary and they will return in short order.
I usually try to dissuade owners from doing battery disconnects to fix issues, since it is usually only a band-aid. But it is worth a try if you wish to.

Since this issue may likely be related to failing/failed door handles covered by the recall, the fix will likely be having the recall performed.

Again however, this is only a blind Internet diagnosis, which is often worth exactly what we pay for it.

Let us know how you make out and good luck.

Appreciate your answer very much! Thanks!!! So at least I am right that the auto hold issue is related to the primary issue (right????), the one time non response door. So the door shuts and opens fine now, also the cinch is fine. It is likely the computer got the signal once and like with all "obd II" fault codes, clearing them is only helpful if the underlying problem is fixed. My reasoning is that if the door does not fail again in similar manner, the cleared code will not return either... as it will return when it triggers again I think. Question is, is there a way to do this with Forscan? I also do not like to disconnect the battery, as that would erase some settings and also clear the ECM drive algorithm (learned when you drive it)... not a big problem... but just more convenient if I can do this in Forscan... any ideas?

Unless, if there is no one that did this (or similar) with Forscan, or had this same issue "fixed" by disconnecting the battery. Then I will do that.

For the record I will get the recall done and will combine it with the rear camera recall that just recently got announced... thing is because I am in Europe these cars are then usually not fixed for free... as the recalls are for US registered vehicles... However, if the local dealer is an authorized Lincoln/Ford USA dealer, then usually its not a problem. My closest authorized dealer is 2 hours away :S. I will just try to convince my local Ford dealer in Germany to do it anyway... as they are doing a damn good job with everything else so far.

Again thanks for your help, you guys are the nicest Lincoln Community out there!

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[bbf2530]

Appreciate your answer very much! Thanks!!! So at least I am right that the auto hold issue is related to the primary issue (right????), the one time non response door. So the door shuts and opens fine now, also the cinch is fine. It is likely the computer got the signal once and like with all "obd II" fault codes, clearing them is only helpful if the underlying problem is fixed. My reasoning is that if the door does not fail again in similar manner, the cleared code will not return either... as it will return when it triggers again I think. Question is, is there a way to do this with Forscan? I also do not like to disconnect the battery, as that would erase some settings and also clear the ECM drive algorithm (learned when you drive it)... not a big problem... but just more convenient if I can do this in Forscan... any ideas?

Unless, if there is no one that did this (or similar) with Forscan, or had this same issue "fixed" by disconnecting the battery. Then I will do that.

Again thanks for your help, you guys are the nicest Lincoln Community out there!

Hi KS. Are you/we right that the AutoHold issue is related to the primary/door handle issue? Since this is blind Internet diagnosis, I would answer with a strong probably.

Can the codes/warning lights be cleared using FORScan? Yes. However, I can not provide more details on the correct procedure. Maybe another member more familiar with all FORScan programming can jump in to give you that.
However, as you know, if the underlying issue still exists, yes the codes and warning lights will return.

Additionally, often times warning lights/codes will clear themselves if a set number of drive cycles are achieved with no re-occurrence of the underlying issue.

Sorry I can't help with more FORScan details, but keep us updated and good luck.

 

[KnightSnake]

Hi KS. Are you/we right that the AutoHold issue is related to the primary/door handle issue? Since this is blind Internet diagnosis, I would answer with a strong probably.

Can the codes/warning lights be cleared using FORScan? Yes. However, I can not provide more details on the correct procedure. Maybe another member more familiar with all FORScan programming can jump in to give you that.
However, as you know, if the underlying issue still exists, yes the codes and warning lights will return.

Additionally, often times warning lights/codes will clear themselves if a set number of drive cycles are achieved with no re-occurrence of the underlying issue.

Sorry I can't help with more FORScan details, but keep us updated and good luck.

You already were very helpful so no need to apologize. I hope someone can help me with Forscan indeed.

 

[KnightSnake]

Hi KS. Are you/we right that the AutoHold issue is related to the primary/door handle issue? Since this is blind Internet diagnosis, I would answer with a strong probably.

Can the codes/warning lights be cleared using FORScan? Yes. However, I can not provide more details on the correct procedure. Maybe another member more familiar with all FORScan programming can jump in to give you that.
However, as you know, if the underlying issue still exists, yes the codes and warning lights will return.

Additionally, often times warning lights/codes will clear themselves if a set number of drive cycles are achieved with no re-occurrence of the underlying issue.

Sorry I can't help with more FORScan details, but keep us updated and good luck.

So a new problem I noticed, I drive the car after the initial problem was there (it still is) and I did not use the adaptive cruise then, now I wanted to use it and I was not able. It does turn on the system, prompting me to set a speed (set is in grey). However I am not able to actually set a speed. I can switch the system back off again and on, but I can not set a speed no matter what I try. When I however switch to normal cruise control it works fine. Note however there is no error message saying the adaptive cruise is unavailable or something. I assume the non responsive adaptive cruise is related to the auto hold issue... and that again is related to the door latch... I did a FORScan and It did throw 3 error codes at me, one for the door control module, resetting and even doing an as built procedure did not clear that error... Resetting would have cleared the date of the error (right?), but it still shows the original moment I noticed the fault. Since that did not work I did not even try to reset the cruise control module... as I am worried I need to do a calibration... and I might make things worse...

Does anyone recognize this problem? Would sharing the fault codes help? Please, I hope someone can help me...

I will take the car for its regular maintenance to the local Ford dealer anyway, but I feel this should be an easy fix... I reckon I am just missing something since it seems to be triggered by the faulty door event... which now works as normal.

By the way, I don't think this is an issue related to the radar unit... as the heads up display still warns me if I get to close. So I really think the core issue is the latch and the auto hold.

 

[bbf2530]

So a new problem I noticed, I drive the car after the initial problem was there (it still is) and I did not use the adaptive cruise then, now I wanted to use it and I was not able. It does turn on the system, prompting me to set a speed (set is in grey). However I am not able to actually set a speed. I can switch the system back off again and on, but I can not set a speed no matter what I try. When I however switch to normal cruise control it works fine. Note however there is no error message saying the adaptive cruise is unavailable or something. I assume the non responsive adaptive cruise is related to the auto hold issue... and that again is related to the door latch... I did a FORScan and It did throw 3 error codes at me, one for the door control module, resetting and even doing an as built procedure did not clear that error... Resetting would have cleared the date of the error (right?), but it still shows the original moment I noticed the fault. Since that did not work I did not even try to reset the cruise control module... as I am worried I need to do a calibration... and I might make things worse...

Does anyone recognize this problem? Would sharing the fault codes help? Please, I hope someone can help me...

I will take the car for its regular maintenance to the local Ford dealer anyway, but I feel this should be an easy fix... I reckon I am just missing something since it seems to be triggered by the faulty door event... which now works as normal.

By the way, I don't think this is an issue related to the radar unit... as the heads up display still warns me if I get to close. So I really think the core issue is the latch and the auto hold.

Hi KS. Yes, it could be related to the other issues. Or it may not be.

However, have you checked the Driver Information Center settings to ensure you have Adaptive Cruise Control enabled? It can be enabled, or disabled, which would then utilize regular, non/adaptive cruise control mode.

Keep us updated and good luck.

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[KnightSnake]

Hi KS. Yes, it could be related to the other issues. Or it may not be.

However, have you checked the Driver Information Center settings to ensure you have Adaptive Cruise Control enabled? It can be enabled, or disabled, which would then utilize regular, non/adaptive cruise control mode.

Keep us updated and good luck.

Yes, like I said, I switched over to regular Cruise in the menu, and that works fine... switching back while driving still did not enable Adaptive cruise.

 

[bbf2530]

Yes, like I said, I switched over to regular Cruise in the menu, and that works fine... switching back while driving still did not enable Adaptive cruise.

Hi KS. Then assuming you are using all the controls correctly, you will need to have your Lincoln Dealer address these issues.

You can try band-aids like a battery disconnect, but I do not like recommending that self-help move.

Also, I do not recall: How long have you owned the vehicle? Did you purchase this vehicle new or used? How long ago did these issues first occur?

Keep us updated and good luck.

 

[KnightSnake]

This popped up a week ago with the first failure of the door opening. I owned the car since 2019. Bought it used from Ford themselves... (Its an ex engineering homologation model).

 

[bbf2530]

This popped up a week ago with the first failure of the door opening. I owned the car since 2019. Bought it used from Ford themselves... (Its an ex engineering homologation model).

Hi KS. Then there would seem to be a good chance the errors are related. However, unless another member has had or is familiar with the same issues you have, and can advise otherwise, the only way to find out would be to have it properly diagnosed and corrected.

Keep us updated and good luck.

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[MarkX]

I think it would be ultra-cool to own a Continental in Germany. I am sure no one appreciates that it is better than locally-produced equivalents. And I would love to open mine up on the autobahn. The fastest I've been able to do in the States has been 125 mph with more to come but risking jail time.

And don't worry about the dealer being two hours away. That is not unheard-of in the States. I live in New York and my dealer is 45 minutes away on a good day.

 

[KnightSnake]

I think it would be ultra-cool to own a Continental in Germany. I am sure no one appreciates that it is better than locally-produced equivalents. And I would love to open mine up on the autobahn. The fastest I've been able to do in the States has been 125 mph with more to come but risking jail time.

And don't worry about the dealer being two hours away. That is not unheard-of in the States. I live in New York and my dealer is 45 minutes away on a good day.

Ohh trust me. The Germans are surprisingly aware of how good this baby is. 95% are in awe of it and I get pictures taken all the time. Some people mistake it for a MB S Klasse, Maybach or Horch (top end A8). I had mine go 220 Km/H when I ran out of room and I had to slow down. It's a very impressive autobahn cruiser. Efficient too... If I stick to the speed limit and the weather is fine I almost get 600 miles of range. Average economy is about 6.3-6.5 L per 100 Km, that's about 36 US MPG. In freezing winter, like now, I get about 7.8-8.0, which is about 29-30 MPG.

 

[MarkX]

Ohh trust me. The Germans are surprisingly aware of how good this baby is. 95% are in awe of it and I get pictures taken all the time. Some people mistake it for a MB S Klasse, Maybach or Horch (top end A8). I had mine go 220 Km/H when I ran out of room and I had to slow down. It's a very impressive autobahn cruiser. Efficient too... If I stick to the speed limit and the weather is fine I almost get 600 miles of range. Average economy is about 6.3-6.5 L per 100 Km, that's about 36 US MPG. In freezing winter, like now, I get about 7.8-8.0, which is about 29-30 MPG.

Total envy here...

 

[KnightSnake]

Here are the fault codes I am getting. Maybe this can help?

===DCME DTC U3000:77-8A===
Code: U3000 - Control Module

Additional Fault Symptom:
- Commanded Position Not Reachable

Status:
- DTC Present at Time of Request
- Malfunction Indicator Lamp is On for this DTC

Module: Door Control Module E

Freeze Frame #1:
-EVENT_TIME: 194293118 s (Wed Feb 01 05:37:05 2023) - Event time
===END DCME DTC U3000:77-8A===

---

===C-CM DTC U0404:86-2C===
Code: U0404 - Invalid Data Received from Gear Shift Control Module A

Additional Fault Symptom:
- Signal Invalid

Status:
- DTC Maturing - Intermittent at Time of Request
- Malfunction Indicator Lamp is Off for this DTC

Module: Cruise-Control Module

Freeze Frame #1:
-EVENT_TIME: 194620739 s (Sat Feb 04 10:28:40 2023) - Event time
===END C-CM DTC U0404:86-2C===

---

So anybody have any idea?

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[Action]

Fix the U0404 first

Action

 

[KnightSnake]

Fix the U0404 first

Action

How do I do this? I have not noticed anything wrong with the gears and I think it was a related "bug" to the latch... Notice also it says intermittent for that fault... So was it a one time trigger?

Do you think clearing the code in FORScan would work?

 

[Action]

How do I do this? I have not noticed anything wrong with the gears and I think it was a related "bug" to the latch... Notice also it says intermittent for that fault... So was it a one time trigger?

Do you think clearing the code in FORScan would work?

You can clear the codes to see what happens.
Doesn't fix anything.
And the U0404 code does not trigger the warning lamp, so rechecking is needed on some regular basis.

I do not know what you mean about gears.
For this code there is a wiring issue. Some connector or ground is not fully engaged.

As far as intermittent frequency, that is not data that is given. It is not a function built into the reporting. One cannot guess about how many times this occurred with any accuracy.

I would suggest the other code (U3000) is a wiring issue as well. Communication is not occurring in the wiring.

Action

 

[KnightSnake]

You can clear the codes to see what happens.
Doesn't fix anything.
And the U0404 code does not trigger the warning lamp, so rechecking is needed on some regular basis.

I do not know what you mean about gears.
For this code there is a wiring issue. Some connector or ground is not fully engaged.

As far as intermittent frequency, that is not data that is given. It is not a function built into the reporting. One cannot guess about how many times this occurred with any accuracy.

I would suggest the other code (U3000) is a wiring issue as well. Communication is not occurring in the wiring.

Action

Interesting. Thanks. I just assumed since it said gears that it might be noticeable. Anyway I also think wiring could be an issue. Where would I best check this for this fault? Where do I look to see if things are still plugged in?