Temporarily lost communication with touchscreen message

gemab

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Hi everyone, I received the message “Temporarily lost connection with touch screen” on the message screen between speedometer & vehicle settings on 2013 MKZ.
I was driving when my screen went black and the message popped up. Nothing on the screen works and is completely black, radio doesn’t work either.
A/C & heater still work fine & I can still control by the touch panel under the touch screen.
Has anyone experienced this issue? If so, how did you fix it? Please help :)
 
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