I attempted to use voice command for navigation this morning after I reported the issue with the temperature voice setting. I received the following reply, "The Navigation system is still loading" as a response. Tried it several times over a 10 minute span with the same result. However, after reaching my destination and filling up, the navigation was again working when I started the vehicle. I wonder if using the reporting system may have affected the operation initially since it now works as expected.Thanks, that would be great if you can let us know. Also interesting that you can report via Sync. I assume that happens when you are connected to a very strong wifi that is also suspect for doing Sync updates in the first place.
You may have detected that I don't have faith in these engineers.
BTW, this is the reply I received from the Sync 3 engineer in the 6th Gen Explorer/Aviator forum. "turn the vehicle on and let it sit for about a minute so that everything is up and running. Try the voice command. When it doesn't work, go to settings, general, then select the sync analytics and diagnostics option. You'll see a bug report option at the end. Pick that, then pick anything for voice, like command not working, and submit. It'll then send the log in next time it connects to WiFi."