Illuminated Lincoln Star in grille NOT working!!

[ctmars02]

We just purchased a 2018 Navigator L Reserve. Used, 21k miles. The window sticker says it should have the illuminated Lincoln star (I believe all the reserve models are supposed to have it). Ours does not light up, and I can’t digure anything about it. Can anyone help, or offer any advice?

 

[bbf2530]

We just purchased a 2018 Navigator L Reserve. Used, 21k miles. The window sticker says it should have the illuminated Lincoln star (I believe all the reserve models are supposed to have it). Ours does not light up, and I can’t digure anything about it. Can anyone help, or offer any advice?

Hi ctmars. Your Navigator is still covered under the 4 year/50,000 mile Bumper to Bumper Warranty. Make a service appointment and let Lincoln diagnose and fix it correctly.

Let us know how you make out and good luck.

 

[ctmars02]

I understand that it is still under warranty, but wondered if I wasn’t doing something right? I have searched through all the menus, and can’t fins anything about it. Also wondered if others have the had the same issue.

 

[c3h8]

Mine goes in tomorrow for the same issue. I'll report back with what they find.

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[c3h8]

New emblem has to be ordered. Plan on leaving the vehicle overnight- you have to remove the front bumper cover and a bunch of stuff to get to the emblem and I doubt it's an item that is stocked.