Embedded Modem/Lincoln Way app

brucelinc

Member
103
11
18
Minneapolis
I put this in the tech section but am reposting it here since it applies to some of our 2017 Continentals.

I have a 2017 Continental with the embedded modem (Telematics Control Unit). Recently, it lost communication so that my Lincoln Way app no longer worked. There is a Service Message about this so it should be a fairly easy fix. Just a heads up for anyone who has the embedded modem and experiencing inability to use the Lincoln Way app.

 

direct007

New member
12
1
3
Southern NJ
I had this issue in my 2017 MKZ. One of the salesman who was also a techie...decided to pull the power cord from the modem which is mounted behind the left panel in the trunk. After keeping the cord off for about 2 minutes, he plugged it back in and the modem worked fine with no issues during my ownership of the car.
 

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