Clicking Outside Mirrors

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Dan9969

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I have a 2019 Lincoln Navigator and almost every day, sometimes multiple times a day upon entering the vehicle, the mirrors start clicking for about 20 seconds and stop out of proper alignment. The dealer has been trying to repair this for many months to no avail. How many others may have this problem.? One service representative who has now resigned from the dealer told me that 3 out of 10 Navigators have this problem. Attached is a screenshot of just a sample of the number of the videos taken of this issue.
 

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Dan9969

New member
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1
I have a 2019 Lincoln Navigator and almost every day, sometimes multiple times a day upon entering the vehicle, the mirrors start clicking for about 20 seconds and stop out of proper alignment. The dealer has been trying to repair this for many months to no avail. How many others may have this problem.? One service representative who has now resigned from the dealer told me that 3 out of 10 Navigators have this problem. Attached is a screenshot of just a sample of the number of the videos taken of this issue.
 

dlcorbett

Junior Member
109
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Theres a program update the dealer is supposed to kno about that fixes this issue.
 
Last edited:

G-656516

Theres a program update the dealer is supposed to kno about that fixes this issue.

Thanks for the reply! I've been working with Lincoln Mercury on this for 5 months ... Ever since I got the vehicle. They've changed out the operation system and it's even worse. I will go on the expedition forum and see if they offer anything the Lincoln hasn't done.
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WanderingSol07

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My 2016 MKX does this infrequently, sometimes the driver mirror, sometimes the passenger mirror. Only happens after the mirrors have been folded in.
 

Dan9969

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Attached for those that may have a similar problem is a video of my clicking mirrors!
My 2016 MKX does this infrequently, sometimes the driver mirror, sometimes the passenger mirror. Only happens after the mirrors have been folded in.
Thanks! Mine has been doing it for 6 months almost every day. No pattern left or right. No pattern with or without mirrors folded.
 

Karlb

New member
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check this out, would not be the first dealer to fail on this issue! I had the same issue 2017 f350 (folks tow rig)
 

dahlmeir

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Dealer just fixed this issue on my 2018 Lincoln Navigator (mirrors clicking randomly and leaving mirrors in upward position upon starting the vehicle). Paperwork refers to "21022 DDM and PDM reprogram" to fix the issue which is numbered as issue# ssm 47835.
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Goalkeeper

Junior Member
7
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2018 here and same issue. Had it “fixed’ once and was told the motors were replaced...and it‘S been doing it again for several months.
 

gk684

New member
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Dealer just fixed this issue on my 2018 Lincoln Navigator (mirrors clicking randomly and leaving mirrors in upward position upon starting the vehicle). Paperwork refers to "21022 DDM and PDM reprogram" to fix the issue which is numbered as issue# ssm 47835.
 

gk684

New member
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Is this fix still applicable? I'm taking my vehicle in next week.



Dealer just fixed this issue on my 2018 Lincoln Navigator (mirrors clicking randomly and leaving mirrors in upward position upon starting the vehicle). Paperwork refers to "21022 DDM and PDM reprogram" to fix the issue which is numbered as issue# ssm 47835.
______________________________
 

dr wire

New member
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I have same issue with my 2018. It seems to be related to what key I use and the memory setting when last person drove it. For exampke if wife gets out of vehicle after using memory setting that matches up to her key then I get in with my key linked to memory setting 2 then I get the mirror bottoming out on left or right, never both. Just read thru the thread about the reprogram TSB. I have not seen this on any repair orders but was told would need to have both keys to resolve.
 
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