Auto hold

[happyottawa]

Have a 2020 Grand Touring. The auto hold, (feature that lets you remove foot from brake at stops lights/heavy traffic) keeps defaulting to the off position. Sometime it will happen on the same day, but almost always after an overnight rest. The owners manual suggests the feature should remain where it is set, doesn't see to be key fob dependent, but that's not my experience. Am I missing a step, misreading the manual, or might it be a software problem. I've asked the dealership but they don't seem to have a solid answer.

 

[Black Label]

Are you saying that when you start the vehicle each time, it is OFF? If so, you are correct, it should remember the previous setting. I find that unless you bring the vehicle to the dealer and authorize work to be done, they often are clueless on vehicle features like this. The techs need to dig into the manuals, and you may need to insist they "start a ticket" With Lincoln to get them involved.

 

[happyottawa]

Are you saying that when you start the vehicle each time, it is OFF? If so, you are correct, it should remember the previous setting. I find that unless you bring the vehicle to the dealer and authorize work to be done, they often are clueless on vehicle features like this. The techs need to dig into the manuals, and you may need to insist they "start a ticket" With Lincoln to get them involved.

Yes, I end the drive with the auto hold on. Get in the next morning it's defaulted to off and need to go into the setting and turn it back on.

 

[Black Label]

Okay, reading your manual, that is a malfunction. Page 239:

"Note: The system remembers the last setting


when you start your vehicle."

So, I would get it in for some warranty work. And, just my experience with my vehicle, I would strongly encourage them to go beyond the manuals and get Lincoln engineering involved unless it is an extremely easy fix.

______________________________

 

[Black Label]

Oh, and just curious, does it function properly each time you turn it on?

 

[happyottawa]

Oh, and just curious, does it function properly each time you turn it on?

Yes, it functions properly for the day. It seems to hold for the day, for some reason overnight reverts back to the "off" setting. It never goes from the "off" to "on" overnight on days when I do not reactivate it.

 

[Black Label]

Yes, it functions properly for the day. It seems to hold for the day, for some reason overnight reverts back to the "off" setting. It never goes from the "off" to "on" overnight on days when I do not reactivate it.

Gotcha, that's how I understood it. Hope you can get that sorted out. It is not correct.