2017 Trunk Closing issues

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danielco

New member
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Recently (and after a cleaning and detailing), my trunk won't close with the button or the remote. I have to manually and gently push the lid closed. It attempts to close sometimes but then bounces back up. Sometimes it just flinches in place and doesn't move more than an inch. Any help or suggestions welcome? Is there a reset or some-such?
 

MarkX

Active member
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28
Recently (and after a cleaning and detailing), my trunk won't close with the button or the remote. I have to manually and gently push the lid closed. It attempts to close sometimes but then bounces back up. Sometimes it just flinches in place and doesn't move more than an inch. Any help or suggestions welcome? Is there a reset or some-such?
I would “reset” on your detailer.
 

bbf2530

Junior Member
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920
113
Recently (and after a cleaning and detailing), my trunk won't close with the button or the remote. I have to manually and gently push the lid closed. It attempts to close sometimes but then bounces back up. Sometimes it just flinches in place and doesn't move more than an inch. Any help or suggestions welcome? Is there a reset or some-such?

Hi daniel. Is your 2017 Continental still within the 4 year/50,000 mile New Car Bumper to Bumper Warranty? If yes, make an appointment for service so the Dealer can properly diagnose and repair the problem.

If not, I believe there is a reset procedure for situations where the trunk has been manually closed (there is for my 2018 MKZ). It would be listed in your Owners Manual. Check in the "Doors and Locks" section.

Let us know how you make out and good luck.
 

Todor

Active member
149
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Sofia-Bulgaria
My wife manually closes it all the time (VW die hard fan and they don't get much comfort features LoL), no problems of any sort, opens and closes with all buttons, remote, kick jesture, etc.
I would bet it will resume normal operation after it dries properly.
I noticed such an aborted attempt at closing with the remote in my pocket, pushing the button and stepping back away from the car once.
-> Might just be a key fob battery needing replacement.
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jhartz

Junior Member
SUPPORTING MEMBER
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Virginia Beach, VA
Try disconnecting the positive battery cable (it is the one underneath the red plastic). Touch the cable to ground. This empties all capacitors. Works on Jags and Land Rovers, worked with a window on the Continental that was confused. Reconnect the cable and tighten it.
 

bbf2530

Junior Member
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Hi danielco. Just to reiterate: There is a specific power trunk reset procedure, for your Continental, listed in the Owners Manual. Check the Index under "Doors and Locks" for the correct page in your copy, then follow it.

Out of curiosity, did you detail your car or did someone else. Do you remember if you manually pushed the trunk closed? Or if you hired a detailer, perhaps they manually closed the trunk? The Owners Manual also explains how this can cause issues with the automatic open/close mechanisms.

Also, if your Continental is still within the 4 year/50,000 mile New Car Warranty and the reset procedure doesn't help, you can make an appointment for service.

Let us know how you make out and good luck.
 
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danielco

New member
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Thanks for the suggestions and input (even you MarkX:)). Tried the RTFM / disconnect/reconnect battery to no avail :(.The car was professionally detailed so thinking they may have forced it closed or something during the process. I'll await some other suggestions but I expect the dealership awaits...
 
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bbf2530

Junior Member
1,863
920
113
Thanks for the suggestions and input (even you MarkX:)). Tried the RTFM / disconnect/reconnect battery to no avail :(.The car was professionally detailed so thinking they may have forced it closed or something during the process. I'll await some other suggestions but I expect the dealership awaits...

Hi daniel. If the Lincoln reset procedure did not work, my recommendation would be to make a service appointment as soon as possible. Especially if your New Car Warranty is close to expiring.

The reason? All of our other "solutions" are likely to be bandaids that will only temporarily fix a deeper issue. So it is better to have it correctly diagnosed and repaired by the Dealership now.

Good luck with whatever you decide to do.
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G-798175

Hi daniel. If the Lincoln reset procedure did not work, my recommendation would be to make a service appointment as soon as possible. Especially if your New Car Warranty is close to expiring.

The reason? All of our other "solutions" are likely to be bandaids that will only temporarily fix a deeper issue. So it is better to have it correctly diagnosed and repaired by the Dealership now.

Good luck with whatever you decide to do.
I had the same issue and the dealer replaced the motor that opens and closes the trunk. It works fine now.
 

Buzzy

New member
1
0
1
Recently (and after a cleaning and detailing), my trunk won't close with the button or the remote. I have to manually and gently push the lid closed. It attempts to close sometimes but then bounces back up. Sometimes it just flinches in place and doesn't move more than an inch. Any help or suggestions welcome? Is there a reset or some-such?
I had the same issue and the dealer replaced the motor that operated the trunk, all is well now.
 

danielco

New member
5
1
3
Recently (and after a cleaning and detailing), my trunk won't close with the button or the remote. I have to manually and gently push the lid closed. It attempts to close sometimes but then bounces back up. Sometimes it just flinches in place and doesn't move more than an inch. Any help or suggestions welcome? Is there a reset or some-such?
Eventually got to the dealer ….waited another week to get the part....replaced it UNDER WARRANTY. All's well that ends well !!
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Buck G

New member
3
1
3
Texas
Recently (and after a cleaning and detailing), my trunk won't close with the button or the remote. I have to manually and gently push the lid closed. It attempts to close sometimes but then bounces back up. Sometimes it just flinches in place and doesn't move more than an inch. Any help or suggestions welcome? Is there a reset or some-such?
I had issues with mine as well .. they replaced the trunk actuator and David McDavid Lincoln in Plano Texas did a outstanding job as well as stated that it has been a common occurrence
 

MarkX

Active member
290
93
28
I wonder if this a result of someone manually slamming the trunk lid rather than using the power feature. I can easily see how people unfamiliar with the closing mechanism would just give the trunk lid an old-school slam. I am thinking of putting a dymo-tape label near the close button that says "DO NOT SLAM - USE THIS BUTTON". But old habits are hard to overcome.
 

Luisp

New member
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0
1
Eventually got to the dealer ….waited another week to get the part....replaced it UNDER WARRANTY. All's well that ends well !!
Hello. in the end you knew that they had to replace I have the same problem?
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danielco

New member
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3
Yes, through a process of elimination and nothing else working, had to have the dealer replace a part but it was still under warranty for me.
 
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